MARSHA GRIGGS
**** ****** **** ** ************, IN 46410 · 219-***-****
*********@***.***
EXPERIENCE
SEPTEMBER 2009 – PRESENT
COLLECTIONS REPRESENTITIVE, KOMYATTE & CASBON PC
Collection of outstanding invoices - which include follow up calls with delinquent clients recognizing with escalations. Medical billing and claims reimbursement experience. Knowledge of Medicare, Medicaid, Managed Care, Private Insurance, and Auto Insurance process and requirements. Proactively followed up regarding submitted workers comp claims by phone and submitted claims on 1500 HCFA Forms to the Workers Compensation Carrier in an expedited manner.
OCTOBER 2004 – SEPTEMBER 2009
BILLING SPECIALIST, ST FRANCISCAN HOSPITAL CENTRAL BILLING OFFICE Identifies procedures and principal diagnosis performed on each patient and properly codes each procedure. Inputs charges, payments and adjustments to computerized system or posting to manual records. Work claims and clam denials to ensure maximum reimbursement for services provided. Works directly with insurance companies to get claims processed and paid. Make outbound phone calls to resolve denial issues.
EDUCATION
JUNE 1978
LEW WALLACE HIGH SCHOOL
SKILLS
• Ability to work quickly.
• Ability to read explanation of benefits (EOB) and assigned patient liability.
• Ability to read accounts receivable.
• Knowledgeable in personal computer software
and general office procedures.
• Working knowledge of basic computer functions,
with an emphasis on typing.
• Working knowledge of basic math.
• Strong knowledge of medical terminology.
• Excellent verbal and written communication
skills, including ability to effectively
communicate with internal and external
customers.
• Knowledge of and experience with Hospital &
Professional Billing.
• Excellent attention to detail.