Michael McVay 520-***-****

**** *. *** *** ************, Tucson, AZ 85735

Profile

Friendly and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced restaurant manager passionate about food and beverages. A multi-tasker who excels at staff training and recruiting with a track record of inspiring great customer service and customer satisfaction.

Summary of Qualifications

· Food Service Management and Strong Sincere Custom Relations

· Employee training and orientation. Exceptional Motivational & Interpersonal Skills

· Inventory Control & Purchasing

· Employee Scheduling

· High Volume Control and ordering for everyday restaurant needs and catering. Experience

RESTAURANT MANAGER PETER PIPER PIZZA SEPTEMBER 2008 - PRESENT

· Recruit, hire, train, and coach staff members on customer service skills, food & beverage knowledge, sales, and health & safety standards.

· Responsibilities include weekly inventory, Purchasing food products & restaurant supplies, Employee work scheduling.

· Ensuring customer satisfaction

CUSTOMER SERVICE ERV’S EQUIPMENT RENTAL SEPTEMBER 2006 – SEPTEMBER 2008

· Complete customer service contracts, service and repair equipment, review use and safety of rental equipment.

· Arrange Showroom displays to enhance business

MEAT ASSOCIATE SAM’S CLUB MARCH 2006 – SEPTEMBER 2006

· Packing & stocking meat, preparing & packing to-go meals, customer service GENERAL MANAGER CHURCH’S CHICKEN FEBRUARY 2004 – MARCH 2006

· Same duties as Peter Piper Pizza

GENERAL MANAGER SONIC DRIVE-IN FEBRUARY 2002 – FEBRUARY 2004

· Same duties as Peter Piper Pizza

ASSISTANT MANAGER GRANDY’S RESTAURANT 1987 – 2002 Page 2