Delivery Tech Personal Assistant
Resume:
LOUISA, KY *****
*********@*****.***
REGENIA BUSH
OBJECTIVE
To obtain permanent employment in an office environment using the skills obtained through continuing education and previous work experience, with the potential for growth along with the facility.
SUMMARY OF EDUCATION
[1998-2002] Mountain Empire Community College
Big Stone Gap, VA
Associates Degree in Applied Sciences, Administrative Support Technology with specialization in Medical Office Management
Office Services Specialist Certification, 2002
Computer Information Specialist Certification, 2002
Health Information Technology Certification with specialization in Medical Insurance Billing and Coding, 1999
[1989-1990] Ashland Community College
Ashland, KY
Accounting I and II
[1995] Computers Made Easy
Weber City, VA
Lotus 1-2-3, Microsoft Works, and Windows Operating Systems
[1984-1986] Sheffield School of Interior Design
New York, NY
Interior Design Certification, Top ten placement of my class.
SPECIAL RECOGNITIONS/AWARDS
President’s List for 5 of 7 semesters at MECC
Phi Theta Kappa, International Honor Society Member
(GPA 3.8 or greater)
Phi Beta Lambda, Leadership in Business Organization (Member 2002-1999)
Dean’s List for all 7 semesters at MECC
Graduated Summa Cum Laude, 1999 and again in 2002 (GPA 3.8 or greater)
Elected to National Register of Who’s Who among Junior Colleges, 2002
I CURRENTLY HAVE 96 COLLEGE CREDIT HOURS INCLUDING MICROSOFT OFFICE SUITE, BUSINESS LAW, MEDICAL OFFICE AUTOMATIONS AND HTML PROGRAMMING. A FULL COPY OF MY TRANSCRIPT CAN BE SUPPLIED UPON REQUEST.
EMPLOYMENT
[Dec 2021-Present] Father Beiting Appalachian Mission Center An Outreach of the Diocese of Lexington
Louisa KY
Director of Operations: Eddie Michael
Volunteer Coordinator
Responsible for correlating volunteers with desired skill sets to complete home repairs/Renovations for low income/indigent families that seek assistance from our Mission Center. Weekly meetings/Reports to correlate volunteer scheduling with homeowner/client needs, and aide in acquisition and fair dispersion of funding/materials accordingly to complete these jobs. Assist with coordination/deliveries of food picked up for God’s food pantry, Louisa, KY. Assistance in obtaining disaster relief for multiple families dislocated by natural disaster in our area by sorting and delivering donations. Partnering with local churches and other organizations for Christmas Distribution throughout our area to donate coats, toys and food for Christmas in Appalachia. Submit articles for our newsletters to supporters/donors/church members and volunteers about our active participation in the community and the impact of our services therein.
Other normal office duties as necessary.
[2021] AT&T/Direct TV
Huntington WV
Call Service Specialist
Call services for in calling clients to assist with billing or programming issues and negotiations for payment plans or adjustments to billing all in efforts to optimize their experience with AT&T and/or Direct TV and retain clientele.
[2020-2021] Addiction Recovery Care
Louisa KY
Supervisor: Sarah Vance
Billing Specialist
Timely filing of claims for patient services with ARC, both inpatient treatments/services and outpatient services. Assist with back billing as necessary and evaluation of claim denials and resubmitting of such to get correct payment from insurance as quickly as possible. Other normal office duties as necessary.
[2015-2020] Department of Community Based Services
Paintsville, KY and Louisa KY
Supervisors: Shawna Cornett and Kathy Dillon
FSS1
Computer and hard copy applications for state assistance, KTAP/SNAP/Medicaid benefits. Evaluation and determination of eligibility based on financial situations of clients. Maintain and protect client confidentiality while also assisting to find all avenues of assistance that they may qualify for. Back-up assistance for the call services department as needed. Processing of statewide telephone and online applications. Correspondence to clients concerning renewals, requests for information and determination decisions on their cases with the state. Other normal office duties as necessary.
[2014-2015] Father Beiting Appalachian Mission Center
Louisa KY
Director of Operations: Dominic Capria
Outreach Coordinator
Responsible for home assessment and evaluation for repairs/Renovations for homes of low income/indigent families that were referred to our facilities for assistance. Weekly meetings/Reports to correlate volunteer scheduling with homeowner/client needs, and aide in acquisition and fair dispersion of funding/materials accordingly to complete these jobs. Coordinate monthly scheduling to maintain youth activities/outings/meetings for a Christian based youth group to promote self discipline, self initiative and self worth in juveniles that are a product of poverty and the oppressive state that can arise with single parent families/drug issues/homeless situations. Assist with coordination of food received in the warehouse and timely dispersed to multiple food pantries in Lawrence and surrounding counties. Assisting to obtain disaster assistance for multiple families dislocated by natural disaster in our area. Partnering with local churches to assist in toy drives/Food drives for Christmas in Appalachia. Articles written for newsletter to supporters/donors/church members and volunteers about our active participation in the community and the impact of our services therein.
[2011-2014] Jackson Brothers Auto Service
Louisa KY
Owner: Cleve Jackson
Office Manager
Computer and hard copy record retention, reports and inventory tracking for tax purposes and day to day business activities using, Quickbooks and Microsoft Office.
Sales and Acquisition of parts and/or services to assist mechanics to complete repairs within a timely efficient manner. Assist with payroll and timekeeping for 7 auto technicians, daily checkout and deposits. Insuring excellent customer service by scheduling clients with the most efficient use of their time and ours.
[2005-2011] Scott County Department of Social Services
Gate City, VA
Administrator: Gary Blankenbecler
Supervisor: Donita Calhoun-Davis
Benefits and Eligibility Screener
Computer automated and hard copy applications, reports and screenings and maintenance of files and record retention to evaluate persons entering into and on going in the welfare system; to determine for what they may qualify for and best direct them in options available to them and their families based on current economic and social factors presented during the initial interview. Help with re-determinations and re-assessments for persons with on going cases, other duties as necessary.
[2004-2006] Clinch Mountain Farmers Market
Gate City, VA
President: Charles R. Broadwater
Market Coordinator
Primarily consisting of but not limited to, Computer automated accounting, billing, sales and inventories for multiple farms/farmers. Organization and allocation of federal grant funding for market operations. Tobacco Indemnification and revitalization funding request and monitoring. Bookkeeping, payroll, ledgers for cash flow and financial reports to Board of Directors and Chairpersons involved in the local area Farming Assessment and Planning Project, Leniwisco District. [2002-2003] Wolf Hills Farm
Abingdon, VA
Owners: Kevin and Kim Nicewonder
Office Automation/ Bookkeeper
Primary duties included but were not limited to Computer program setup for monitoring medical and breeding records on stallions mares and foals. Transfers and registrations of all equine in facility. Filing breeding reports, Artificial insemination reports etc. Payroll and minor bookkeeping. Oral and written presentations to promote our training/breeding program at the Facility. In charge of all brochure setup, layout and any other publications and/or advertisements necessary to market our breeding/training/boarding facility to the public.
[2002-2002] Cardiovascular Associates of Kingsport
Kingsport, TN
Internship
105 hours donated time primarily consisting of but not limited to, Computer assisted insurance billing, Scheduling, filing, medical records, Logging and arranging accreditation hours/training for Doctors in the facility, etc.
[1999--2000] Tri-City Pediatric Cardiology
Kingsport, TN
Medical Office Manager
Primary duties included but were not limited to filing of Insurance claims, Employee scheduling, patient billing and medical records, Coding ICD-9 and CPT, orders, etc
WORK HISTORY/ETHICS SUMMARY
The above listings constitute my most recent employment. If so desired, I can supply a complete work history upon request. I have worked since graduating from High School, and have often worked more than one job at a time. I adapt well to my circumstances and work well with others, whether it be in a supervisory position or a group/team situation I set goals and keep my focus on whatever must be done to complete and excel at the task at hand. I am a well organized and efficient person--If given the opportunity, I will strive to not only meet your expectations, but exceed them and given the proper training I will become an asset to your company.
PERSONAL INTERESTS AND ACTIVITIES
I am a Certified Yoga Instructor. I enjoy my private practice as well as teaching.I love nature, walking, gardening, Horseback riding/training, painting and reading. I appreciate and understand the healthy mind, healthy body connection and that anything is possible with the proper mindset and focus.
REFERENCES
Charles R. Broadwater
Owner: Broadwater Trading Company 276-***-****
Deborah Pennington
Owner: Louisa Kentucky Yoga 606-***-****
Regina Slater
Prior Insurance Billing Clerk:
Mountain Region Family Medicine 423-***-****
Jim Ball
Genesis Respiratory
Set-up and Delivery Tech 606-***-****
Donita Calhoun-Davis
Supervisor:
Scott County Department
of Social Services 276-***-****
Cleve Jackson 606-***-****
Owner, Jackson Brothers Auto Services
Kim Noe 606-***-****
Owner, Unlimited Details
Gerald Miller 423-***-****
Personal Assistant for Virginia Delegate, Terry Kilgore
Julie Lemaster-Bush 606-***-****
Director, Johnson County Health Department
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