Rhonda Thomas
******@***.***
Authorized to work in the US for any employer
Work Experience
RCO Dept Insurance verification rep Reservationist Lake Park
August 2011 to April 2017
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Cost EST, Verifying INS and obtaining authorization with INS Company's for all IHC Facilities Contractor licensing agent
Directly supported CEO
Thomas and Measles Painting - Salt Lake City, UT
June 2007 to August 2009
in managing operation workflow. Excelled within deadline-intensive environment, ensuring accurate and on-time completion of all projects. Obtained bonds, workers compensation info, city and state licensing, AR specialist Office Manager
Dr Swenson - Magna, UT
December 2005 to June 2007
Increased office organization by developing more efficient filing/documenting system and customer database protocol, billed patient insurance, posted payments, and collected co-pays, verified insurance coverage. Medical Office - Accounts receivable/Accounts payable - Medical Billing Accurately copied physician
Dr Chung and Dr Fothingham - Murray, UT
August 1994 to November 2005
Murray, Utah
Increased office organization by developing more efficient filing/documenting system and customer database protocols. Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude. Managed incoming and outgoing calls for busy medical office. Liaised with vendors to order and maintain inventory of office supplies. Scheduled and confirmed appointments for entire management team. Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development. Managed hundreds of accounts receivable, and accounts payable accounts working directly with the Financial Management Office, performing duties including invoicing, and cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation. Accurately copied physician-dictated reports and complied with patient requests for copies of patient records. Calculated Coordination of Benefits (COB). Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays. Conducted patient billing of prescription drugs including OTC, Prescription and Triplicate (controlled substance) drugs. Contacted patients resolving all issues while maintaining a positive and pleasant attitude. Handled, processed and distributed confidential patient information. Kept organized documentation of prescription refill information for office of three physicians. Located, checked in and pulled medical records for appointments and incomplete patient charts. Performed regular telephone contact with providers to discuss status of re-billing and reimbursement process to ensure account resolution. Reviewed and explained insurance plans to patients to guarantee full understanding of payment policies and procedures. Education
Kearns High School - Kearns, UT 1982
Skills
• good (5 years)
Additional Information
Keywords
Business analysis, Documentation, Research, Human Resources, In Design, Travel arrangements. 10-Key, Account Management, Creative Problem Solving, AR specialist, medical billing, problem solving Pay expectation $17 to 20 per hour