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IT Manager

Location:
Portage, IN
Posted:
January 13, 2023

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Resume:

Scott W. Nobles

**** ******** ****** • Portage, Indiana • 46368 • 219-***-**** • adunk6@r.postjobfree.com Objective: Seeking a top-level leadership role providing technical solutions, support and training in a professional environment that is supportive, team oriented, and result driven. Professional Experience

August 2014 – Current: Leeps Plumbing Supply, Merrillville, IN IT Manager

Created and executed an IT Roadmap.

Worked directly with VP, COO, and CFO to coordinate technical solutions that align with organizational visions and goals.

Led, supervised, and performed reviews of IT support staff.

Consulted with end-users to assess technology needs for specific job roles.

Remained well-informed of advances in technology to encourage continuous improvement and efficient business processes.

Developed Excel based Corporate GL budget creation and profit projecting tool.

Implemented and maintained 100 user domain and Active Directory.

Migrated on-premises servers to cloud-hosting, dramatically improving availability and reliability or ERP.

Identified and installed perimeter firewall solutions securely connecting 10 remote locations.

Identified and Implemented network security products that provide content filtering and protection against ransomware, viruses, and malware.

Implemented ticketing, contract, and asset tracking system.

Identified and installed companywide VOIP phone system for improved customer service, call flow and allowed remote users to use phone app.

Rolled out Office 365 platform standardizing Microsoft Office products across company and cloud hosted exchange server (e-mail server).

Replaced 90 desktop computers with Windows 10 workstations.

Installed document imaging solution allowing users to attach and recall documents from ERP system.

Researched and identified new credit card processing service resulting in $30K per year savings for all credit card purchases.

Researched and implemented proof of delivery software (sales counter and delivery) with signature capture and attachable photos.

Implemented and setup RF warehousing system (WMS) at distribution center.

Researched, implemented, and maintained SQL based Business Intelligence software (Phocas).

Evaluated and implemented multi-scenario disaster recovery solutions (data and battery backup). May 2007 – May -2014 (closed): Tandem Transport, Michigan City, IN Information Systems Manager (April 2009 – March 2014) Systems Administrator (May 2007 – March 2009)

Worked closely with the CEO, COO, and Executive Committee setting the short- and long-term strategic objectives while providing the leadership necessary to obtain the goals of the organization.

Identified and implemented a fuel solution cost saving opportunity resulting in a recurring annual savings in excess of $750K

Implemented Cisco VPN connectivity to the remote terminals eliminating dedicated frame-relay connections resulting in a recurring annual savings of $42K.

Researched and implemented several document imaging solutions resulting in significant savings from mailing documents, a dramatic reduction in document handling for AP/AR, and allowing the Logistics division completely paperless.

Scott W. Nobles Page 2

Administered and maintained Cisco Unity VOIP phone and dispatch call center system requiring custom programming for phone menus and call queues.

Implemented and maintained a 100 user Domain and Microsoft Exchange E-mail Server 2007.

Implemented several security products that provide network security and utilize content filtering, virus, spam and surfing technologies to maintain safe internet and e-mail functionality.

Implemented fleet and shop management software resulting in efficient data gathering and storage, work order management, parts inventory, and reporting operating costs.

Identified the equipment and provider for onboard truck communications. Primarily responsible for all Qualcomm troubleshooting and repairs.

Lead and maintained all phases of systems design, programming, installation and operation. Developed enhancements by researching, defining, and solving problems. Feb 2004 – May 2007: The Federal Group, Mishawaka, IN Production/Warehouse Manager/Programmer

Developed and implemented an automated costing database program with itemized parts and quantities for vinyl window manufacturing resulting in efficiencies and accuracies for creating product orders.

Developed and implemented detailed “cut-logic” software for vinyl window production including work orders and scheduling resulting in production efficiencies and a recurring annual cost savings in excess of 60K.

Managed all warehouse and production activities including shipping and receiving, scheduling, employees, workflow, and trailer pool.

Developed and implemented an hourly employee attendance software allowing monitoring, evaluation, and alerts.

Reviewed and updated detailed construction sales quotes, plant production orders, administered project change notices and action follow-up forms.

Administered and maintained a 10 user, plant wide server based LAN. 1981 – June, 2003: Vogel Popcorn/ConAgra (Hunt-Wesson, Inc.) Valparaiso, IN Lab & Information Manager / Field & Facility Supervisor (see below)

Administered and maintained a 75 user, plant wide Domain.

Supported the connectivity to the company’s nationwide WAN.

Administered AT&T Merlin phone switch and infinity voice mail system.

Recommended and implemented network hardware removal procedures for partial plant closure with minimal network disruption.

Responsible for yearly budget accounts in excess of 500K. Field & Facility Supervisor (1996-1999)

Automated several processes that increased productivity 35-90%.

Recommended and maintained plant-wide computer hardware and software.

Developed custom barcode data collection programs and procedures.

Directed all data collection, warehousing, analysis and report procedures for 80K new records yearly.

Lead and supervised 30 permanent and temporary employees. Field & Facility Coordinator (1991-1996)

Installed data collection network and PC serial LAN.

Maintained all field and laboratory equipment.

Responsible for yearly budget accounts in excess of 150K.

Implemented a safety-training program resulting in 6 years of zero Lost Time Accidents. Scott W. Nobles Page 3

One of five employees in the history of Orville Redenbacher Popcorn to be promoted from an hourly to a salary position.

Transported agriculture machinery and personnel to remote testing site throughout Indiana (class A CDL).

Computer Skills

Programming Languages:

VBA, Visual Basic, VB script, HTML, DOS Batch, SQL, Q-Basic, OPL, TALL, PAL, C++ Software Knowledge:

Windows Server, Active Directory, Exchange Server, Windows 10, Azure, Microsoft Office 365 suite, Cisco Meraki, Cisco IOS, Cisco Unity & Call Manager, Ubiquity Unifi, Ring Central, AIX/Unix/Linux, SQL, Terminal Server, Document Imaging, DOS, Paradox, Apple iOS, Lotus, Flash-MX, Cognos Impromptu, Crystal Reports, SAS, ERP, MRP, WMS, CRM & many others.

Hardware Knowledge:

SOPHOS UTM, Cisco Meraki, Cisco Routers & Programmable Switches, Cisco VOIP phone system, Cisco Wireless Access Points, Cisco ASA, Ubiquity Switches & WAP, Category 6 cabling, Fiber optics, Desktop and Laptop PC's, IBM-Dell-HP Servers, AIX, Backup devices, Document Scanners, Photo Copiers, Modems, Cell phones, Bluetooth, Portable data collectors, RF, Barcode readers and equipment, Laser jet, Inkjet, Thermal transfer and Dot-matrix printers, misc. RS232 devices, Kronos time clock, PC to-vehicle data interfaces, tablets, smartphones and Qualcomm Omnitracs. Related Training 2008 - Current Technologies - Portage, IN CISCO Certified Network Associate (CCNA)

CISCO Certified Entry Networking Technician (CCENT) 2000 - Current Technologies - Portage, IN

Windows 2000 Microsoft Certified Systems Engineer (MCSE) 1999 - Microsoft Press Course

Microsoft Visual Basic 6.0 / C+ Programming

SAS Institute - Chicago, IL

SAS Fundamentals, A Programming Approach

Chester Technologies - Valparaiso, IN

Microsoft Access Module II

Microsoft Access Module I

Microsoft Outlook 97

1993-1996 - Database Designs, Inc. - Buffalo Grove, IL Intermediate Paradox 7 for Windows

Introduction to Paradox 7 for Windows

Intermediate Paradox 4 for DOS

Introduction to Paradox 4 for DOS



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