**** ******** ***., *********, ** *****, 734-***-****, adunji@r.postjobfree.com

Excellent written and verbal communication skills with a high degree of interpersonal skills.

Strong leadership skills.

Ability to work effectively and efficiently with little to no supervision.

Very dependable, reliable and flexible.

Effective team player and worker.

Task oriented and very efficient with multitasking.

Ability to adapt easily to new protocols and changing environments.

Work extremely well under pressure.

Willingness to learn what I do not know.

Professional Experience

University of Michigan Dean’s Office 11/18 to 03/22 Executive Assistant

Provide support to the (3) Associate Deans: Humanities, Natural Sciences and Social Sciences

Represent the University at all times in a variety of ways, including, but not limited to: taking phone calls, answering correspondences or attending meetings and conferences

Liaises with others on behalf of the Associate Deans; creating and maintaining good working relationships with other department heads, media representatives, and community members

Prepare correspondence for distribution or approval and signature, checking the documents for completeness and accuracy

Coordinate activities; local and nationally-- luncheons, dinners, seminars, workshops, conferences and banquets

Safeguard the confidentiality of University administration by exercising discretion in communicating information to faculty, students, staff and the various publics served by the University and in handling administrative records, file, and similar confidential items

Maintain multiple google calendars, along with reconciling business expenses

Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds and contribute to the overall success of the University University of Michigan Hospital 11/16 to 11/18

Administrative Assistant Specialist Associate- Office of Clinical Affairs Responsibilities in brief:

Supported Chief of Staff, Administrative Director of Medical Affairs, Director of Physician Wellness, Medical Staff Quality Administrative Manager, back up support for Chief Medical Officer

Coordinated of the Office of Clinical Affairs’ 360-Degree Program

• Coordinate the PULSE (Physicians Universal Leadership Skills Education) Program through vendor PDP

(Physicians Development Program)

• Support and advise departments on methods to gauge communication and professionalism performance with survey tools

• Educate appropriate individuals about the use of 360-degree evaluation information to help comply with the Professional Practice Evaluation policy, which defines ongoing and focused evaluation of all

Experienced practitioners with clinical privileges at UMHHC

• Maintain all provider specific data in a confidential manner as it is privileged and peer-protected in accordance with the Medical Staff Bylaws

Executive Committee on Clinical Affairs

• Agenda planning

• Invite/Communicate with Guests and presenters

• Follow up with presenters regarding policies, return visits to ECCA

• Draft meeting minutes

• Organize/create/distribute meeting materials

• Organize and monitor ECCA elections

• Communicate with ECCA election candidates and winners

• Schedule New Member Orientations

Coordinated Medical Staff Elections

Coordinated individual participation in the PULSE program

Maintained multiple Outlook calendars

Coordinated Travel

Reconciled business expenses using the Concur system

Provided backup assistance for UM paging system for the collection of outstanding call schedules for UMHS

Coordinated confidentially sensitive meetings

Ensured the delivery of confidential letters to faculty

Coordinated and lead Michigan Medicine Operation Opportunity Program University of Michigan Hospital 2/14 to 11/2016

Senior Administrative Assistant- Office of Clinical Affairs

Supported Executive Director of Clinical Affairs, Medical Staff Quality Administrative Manager, Senior Clinical Business Analyst, Associate Professor of Clinical Pharmacy and Resuscitation Data Coordinator while providing back up support to the Chief of Staff and Chief Medical Officer.

Coordinated Meetings

Maintained multiple Outlook calendars

Coordinated Travel

Reconciled business expenses

Generated OCA physician on call schedule

Assisted UM paging system with the collection of outstanding call schedules for UMHS

Assisted with physician vaccination compliance

Staffed/Assisted 5 Committees

Executive Committee on Clinical Affairs (ECCA)

• Agenda planning

• Invite/Communicate with Guests and presenters

• Follow up with presenters regarding policies, return visits to ECCA

• Draft meeting minutes

• Organize/create/distribute meeting materials

• Organize and monitor ECCA elections

• Communicate with ECCA election candidates and winners

• Schedule New Member Orientations

• Create/Update new member binder

• Answer questions regarding ECCA/policies

• Track policies for submission

• Revise and format policies

• Update and maintain email lists (ECCA members, ECCA voting members, ECCA support)

• Reserve meeting space

• Coordinate catering

Medical Staff Quality Committee (MSQC)

• Schedule MSQC pre-meetings

• Gather data (past presentations, claims)

• Review agenda

• Organize meeting materials

• Distribute meeting materials (via email and copies for meeting)

• Staff meeting

• Draft meeting minutes

• Reserve meeting space

• Coordinate catering

Cardiopulmonary Resuscitation Committee (CPR)

• Create/Revise agenda and meeting minute

• Communicate with committee members regarding agenda topics

• Track absences

• Track arrests and RRTs in database

• Create/revise/distribute surveys to participants involved in arrests

• Collect survey data for review

• Send meeting reminders to committee members

• Reserve meeting space

Pain Committee

• Print meeting materials for distribution to committee members

• Organize Risk Report data

Pediatric Medication Safety Committee (Pediatric Medication Safety)

• Print meeting materials for distribution to committee members

• Format tables and graphs for presentations

• Collect data presentations

University of Michigan Hospital 12/12 to 2/14

Patient Services Associate- Adult Epilepsy Lab Coordinator

Scheduled patient admissions for long term video EEG monitoring.

Maintained and coordinate schedules for 4A Neurology inpatient unit.

Scheduled appointments using MiChart.

Entered Orders into MiChart.

Obtained insurance authorizations for special procedures.

Coordinated and schedule specialty appointments at outside facilities.

Developed and improve office work flows and processes.

Filed and electronically scan medical records and documents.

Provided exceptional customer service experiences.

Billed medical procedures/services using MiChart.

Provided monthly reports of patient activity and lab productivity.

Handled confidentially sensitive information/material on a daily basis.

Maintained records of upcoming and past surgical patients.

Provided help and resources for patients in need.

Provided back up support for EMG/EEG labs daily.

Assisted epileptologists in gathering data for research.

Provided clerical/administrative support for multiple neurology professors.

Provided scheduling of specialty procedures for the neurosurgery department.

Provided back up support for epilepsy techs along with trouble shooting any tech issues with MiChart.

Provided administrative support and information for epilepsy fellows.

University of Michigan Health System/Briarwood Family Medicine 09/05 to 12/12 Patient Services Associate- Call Center Lead

Maintained and coordinated schedules (specifically for 8 providers).

Scheduled appointments using MiChart.

Triaged phone calls for nursing and other medical staff.

Monitored call system/lines/employees.

Mentored staff on quality customer service and expectations.

Developed office work flows, processes and procedures.

Processed insurance referrals.

Coordinated specialty clinic appointments.

Checked in/check out patients.

Collected payments and medical co-pays.

Filed paper records and scan electronic medical records and documents.

Handled confidentially sensitive information/material on a daily basis.

Cadence scheduler super user.

Trained new and existing employees in all clerical areas, specifically the call center.

Provided one on one MiChart training to staff.

Oriented new medical students on clerical/call center role.

Involved in interviewing potential candidates for open clerical positions.

Eastern Michigan University – Ypsilanti, MI

Major: Journalism

09/00-6/2005

Expertise in Microsoft Suite(Outlook, Word, PowerPoint, Excel)

Google Drive Applications

Visio

P-Card Reconciliation

Sign now

Zoom, BlueJeans

Trello

DropBox

MiChart scheduling, creating and attaching orders and navigation

Medical terminology and coding

Well-organized, exemplary attention to detail with strong proof reading and grammar skills

The Corner Health Center Advisory Board Member

Mentor for Wayne Memorial High School’s Champions program

All Campus Administrative Professionals (ACAP)

LSA Dean’s Office Executive Support Committee

University of Michigan Women of Color Task Force

*References available upon request

Angela (Angee) L. Sanders

Education

Skills and Abilities

Activities

New Life Coach Inc (Online)

Life coaching certification

06/22-present

Contact this candidate