Objective

I graduated Administrative Assistant from Penn Foster College with experience in managing business office functions and providing executive-level support to clients. Seeking to apply my detail-oriented talents and adaptable personality to fulfill the company’s needs. I work with challenging, responsible, and suitable positions in a reputable place where my skills and abilities will be capitalized to meet or exceed the employer’s expectations.

Certifications

Administrative Assistant in Diploma

ECE units Credits

Diploma Certification in Medical Billing and Coding

National Certified Medical Insurance & Coding Specialist 2009 – 2010

Career Development Course Certification

Medical terminology Certification

Adult and CPR Certification

High School Certification

Bachelor of Science (BSc)

Billing / Coding Specialty Skills

MEDISOFT Billing Software

IDC 9 / CPT Coding

Front Office Reception

HIPAA Regulations Compliant

Patient Services Rep

Insurance Verification Knowledge

Administrative Skills

Medical Correspondence

Computerized Appointment Scheduling

Inventory/Supplies/Purchasing

Oral Communication

Medical Terminology

Medical Records Management

Excellent analytical and organizational skills

Strong interpersonal skills and office etiquette

Good knowledge of software: All windows operating systems, Microsoft Word, Excel, Power Point, Word Perfect and Outlook

Ability to type 45 words per minute

Education

Penn Foster College June 2019

Diploma in Administartive Assistant

September 2011-2015

Foothill–De Anza Community College Palo Alto, CA 94303

Child Development Course

Completed 65 units

September 2009 – June 2015

Institute for Business and Technology, Santa Clara, CA, USA

Diploma – Medical Biller / Coder / Office Specialist

January 2008 – August 2008

Adult and Community Education, Sunnyvale – Cupertino, CA, USA

Administrative Medical Assistant

March 2007 – October 2007

Adult and Community Education, Sunnyvale – Cupertino, CA, USA

Medical Terminology

July 1997 – Jan 1998

Aptech Communications, Bangalore, INDIA Basic Computer Skills

Apr- May 2008

University of Mysore, India Bachelor of Science (BSc)

June 1988 – June 1991

Vidyodhaya Pre University College, T.N.Pura, Karnataka, INDIA

High School Graduation.

Additional Skills:

●Highly skilled leader with skills in delegating tasks, team building, and creating positive customer experiences

●Well versed in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Project, Access)

Professional Experience

●Profesional Educator at St. Paul Luthern CDC

● RAS Program Manager, July 2019 – 2022

●Assist co-workers in drafting and editing in memos, and reports

●Perform routine clerical tasks such as mailing, copying, filing, and scanning

●Screen phone calls daily, taking messages and routing calls when necessary

●Greeted all parents ensuring that they received outstanding first impression of the program

●Maintained all office equipment including printers, copiers, and computers

●Coordinated and scheduled meetings

●Monitored supplies and replenish stock as necessary

Currently working at St. Paul Luthern CDC as a team worker with Montessori School children to prepare for them to Elementary school settings.

Program Manager At Right At School July 2019- March 2022

Worked as a program manager in children and elementary school settings with various admin support.

Early Childhood Program Aug 2010- July 2019

Worked as a Site-supervisor, Master teacher, and admin support for the past 10 years in early childhood settings in different environments such as Nasa, Google, Stratford, Kiddie Academy, and so on. My responsibilities were to implement in-class and outdoor activities to keep children engaged. Attended staff meetings to discuss educational goals. Ensured that emergency procedures were clearly established. Discuss with our monthly meeting with staff about classroom routine and supervision. Worked with the assistant teacher to ensure that classes were monitored at all times. Identified children with possible learning issues and special needs. Developed themes and agendas according to curriculum guidelines. Developed age-appropriate learning activities for children. Evaluating children and conducting parent’s teacher meeting every three months once.

●Volunteering in Data Entry and Administrative support in Pathways Home Health Hospice

November 2010- 2013

My duties in the medical office are filing, data entry, copying, and assembly of information packets, mailings, telephone support, and correct patient information. Social Work Aide in administrative and clerical support and some of the duties include filling out internal and external paperwork and coordinating appointments. Performing various clerical tasks (updating materials, sorting, filing, photocopying, typing projects, mailing letters)

2010 Externship as a part of Diploma course, Bay Area Surgical Center, Saratoga, CA

During my externship got hands-on experience on,

●Assigns correct patient account numbers to payments.

●Posts payments to correct accounts w/o correct contractual allowance according to the specific insurance contracts.

●Prepares refunds for patient records and insurance companies if an overpayment is received.

●Interprets and explains to patients and their families charges, service, and clinic policies regarding the payment of bills.

●Maintains up-to-date patient accounts, and refers difficult accounts to lead staff for review.

●Sets up payment arrangements and monitor accounts per department policy and procedures using special reports.

●Handles all incoming mail related to insurance companies in a timely manner, and responds to patient requests.

●Performs various clerical duties to expedite the collection process, including medical record requests and patient information.

●Made written and/or verbal inquiries to various payers to reconcile patient accounts. Experience in Medical & Private claim follow-up, charge posting, and knowledge of both ICD 9 and CPT codes. Obtain authorization and ensure eligibility.

05/2008 – 05/2009 Healthcare Medical Center, San Jose, CA

Voluntarily worked as a part-time Medical Billing Assistant. Gather patient’s medical insurance information

●Prepare medical claim information

●Gather new patient information and help to prepare their medical chart

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