Medical Assistant Customer Service

Ashleigh Berryman

*** ******* **

Winder, Ga ****0

Cell: 678-***-****

E-Mail: ************@*****.***

Professional Summary

Customer-savvy medical assistant accustomed to demanding work with little downtime. Increase totals consistently with skilled promotional strategies and expert menu knowledge. Dedicated team player with demonstrated training and problem-solving abilities. Talented medical assistant skilled at completing daily assignments and contributing to team success. Always willing to take on any task. Adapts quickly to new needs and policies. Dedicated medical industry professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Reliable and punctual medical assistant able to handle fast-paced work. Proven willingness to take on any task to support the team and help the business succeed. Offer strong front desk & nursing abilities.

Skills

Customer service

Team collaboration

Cleaning and sanitizing

Payment processing

Paperwork management

Task prioritization

Microsoft Word

Customer relations

Written communication

Decision making

Time management

Detail oriented

Google Drive

Administrative support

Troubleshooting techniques

Can-Do Attitude

Positive First Impressions

Team Player

Experience

March 2020 to Current

Athens Medical Associates Athens, Ga

Medical Assistant & Patient Care Technician

Kept healthcare team informed with regular updates to patient charts, including vitals, treatments, and responses.

Maximized patient comfort, keeping rooms clean and consistently meeting individual needs. Enhanced healthcare standards through effective team collaboration and delivery of high- quality care.

Enhanced patient physical recovery with emotional and social support. Minimized infection risk to staff and patients, cleaning and sanitizing rooms, equipment and tools.

Resolved patient issues by quickly responding to calls and emergency issues. June 2018 to Current

Top Dawg Tavern Bethlehem, Ga

Waitress

Enhanced establishment reputation for customer service, handling all guest needs with upbeat attitude and attention to detail.

Maintained safe food handling and sanitation standards. Kept cash drawer balanced, carefully calculating and verifying orders. Advised guests on appropriate combinations of food and drinks, accommodating requests and noting preferences.

Maintained customer loyalty by addressing issues immediately, looping in management for advanced issues.

Cleaned tables, completed closing duties, and re-stocked tableware and supplies. Followed up with customers periodically to assist with additional needs or requests. Minimized complaints by keeping drinks full and delivering correct orders. Increased bill totals by suggesting drinks, desserts and other add-on purchases. Supported team consistently, helping with hostess, food delivery and bussing needs. Managed billing and payments with POS system and accurate order input. Satisfied customers with fast, friendly and knowledgeable support. Education

March 2020 New Horizons Medical Winder, Ga

Certified Medical Assistant & Patient Care Technician

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