Casey Haniford

314-***-**** adunga@r.postjobfree.com St. Charles, MO

PROFESSIONAL PROFILE

Operational Leadership Owner Operator of Landscape Company Restaurant Assistant General Management

Professional Expertise:

Vendor relation Employee Retention Project Management Financial Reporting Budget Management Research & Analysis International Business Consultant Market Development Customer Communication

Tech Skills: Quick Books, Point of Sales (NCR), Microsoft Office (Outlook, Word)

CAREER HIGHLIGHTS

Effectively communicates with customers, team members, vendors, and property owner.

Built small landscape company through word of mouth, customer referrals to 70 accounts.

Generates networks by engaging in various industry and government organizations, in port and export.

Developed marketing plans to support individual restaurants based on demographic, trends analysis, and capital requirements to reach goals.

Management Restaurant Trainer for St. Louis, Springfield and Nanjing China market, developed and facilitated courses on Standard Operation Procedures, Customer Service and Risk Management.

Integrated American restaurant business standards to Chinese restaurant standards.

Low employee turnover across restaurant portfolio.

PROFESSIONAL EXPERIENCE

Casey’s Customer Care Lawn and Landscape Creations St. Louis, MO Jan 2008 – Current

OWNER & OPERATOR

Sources and purchases products (hardscape/softscape) inventory for landscape projects.

Boosted sales from general lawn care to full landscape installation via design through effective communication based on customer needs.

Managed all aspects of company business through invoicing, marketing, accounts receivable and accounts payable.

Applebee’s International St. Louis, MO Dec 2007 –Dec 1999

ASSISTANT GENERAL MANAGER - KITCHEN MANAGER - BAR MANAGER

Floating AGM to identify deficiencies in restaurants, executed changing to train and bring restaurant to standard operating procedures.

Hired, trained, and developed team members.

Oversaw profit and loss, sales and labor, monitored and executed controllable expense in food, labor and liquor cost.

Monitored food, kitchen and small-ware expense.

Developed schematic, standard operating procedures for kitchen efficacy.

Set schedule, hired, trained and conducted employee evaluations.

Set bar schedule for front house team.

Monitored and maintained liquor cost and customer satisfaction.

Atlas Match Corporation St. Louis, MO Oct 1997 – Dec 1999

ACCOUNT SALES REPERSENTATIVE

Acquired new accounts and maintained existing accounts throughout an eight-state territory.

Designed match box covers to meet client needs.

Monitored travel and expense account to meet budget.

EARLY EXPERIENCE

General Manager St. Louis Bread Company Oct 1997 – Dec 1999

International Business Consultant Sodemac Joint Venture – Hollywood Brew Company

Jan 1999 – July 1999

Assistant General Manager T.G.I Fridays Oct 1996 – Dec 1998

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