DIANA EL KASSOUF

Dearborn, MI *****

313-***-**** - adung0@r.postjobfree.com

PROFESSIONAL SUMMARY

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

SKILLS

Staff Management

Greet Guests

Managing Operations and Efficiency

Customer Service

Food and Beverage Management

Managing Cash Register

WORK HISTORY

03/2015 to Current Manager

Shawarma Palace – Livonia, MI

Accomplished multiple tasks within established timeframes. Onboarded new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance. Maximized performance by monitoring daily activities and mentoring team members.

09/2005 to 10/2011 Owner Manage

House Of Pizza – Detroit, MI

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal solutions. Trained and motivated employees to perform daily business functions. Enhanced operational efficiency and productivity by managing budgets, accounts and costs.

10/1989 to 06/1992 Teacher

Saint Joseph School – Lebanon

Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.

Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Incorporated multiple types of teaching strategies into classroom. EDUCATION

Bachelor Of Arts For Teaching: Early Childhood Education Sacrée Cœur - Beirut Lebanon

LANGUAGES

Arabic

Native or Bilingual

English

Professional Working

French

Elementary

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