Shannon Sheddy

Reno, NV *****

adunea@r.postjobfree.com

+1-775-***-****

Well-organized Administrative professional bringing 14+ years of superior performance in fastpaced office environments. Communicative and decisive; putting extreme focus into improving and retaining efficiency in all administrative duties, customer interaction and corporate policy adherence. In- depth knowledge of Microsoft Suite with skill in records management. Committed to supporting all department's efforts with focus on maintain company standards. Communicates and coordinates effectively by relying on sophisticated interpersonal skills, high-level emotional intelligence and a solid expertise in customer service

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrator

RENO STAFFING - Reno, NV

September 2022 to Present

• General office duties

• Administrative support

Student

NASM - Reno, NV

April 2020 to September 2022

Student

Project Coordinator (Contract)

NV Energy - Reno, NV

June 2019 to February 2020

• Maintains tools and project supply inventory

• Gathers requirements for ongoing projects and organized details for management use

• Gathers and disseminates project materials at key points to all stakeholders, including Engineers and Technicians

• Builds strong relationships with internal and external stakeholders

• Maintains project schedules by managing timelines and making proactive adjustments

• Processes purchase orders

• Balances invoices/bills/requisitions and bill payments

• Ensures maintenance of departmental supplies as appropriate

• Plans and supports meetings; records meetings

Talent Coordinator

Grand Sierra Resort And Casino - Reno, NV

December 2018 to May 2019

• Responsible for tracking and recording all applicant and employee information, which included the composition and mailing of acceptance and rejection letters

• Assisted Department heads with employee needs

• Point of contact for employees and J1s

• Sourced candidates via a variety of methods, including social media platforms and job boards

• Established special recruiting events to draw in local talent as well as coordinated incoming job requisitions and applications

• Coordinated drug testing - compiled results.

• Checked eligibility for rehiring using Taleo system

• Worked with recruiting teams and human resources representatives to accomplish hiring objectives HR Coordinator/Administrator

OfficeTeam - Reno

2014 to 2018

• Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies

• Answered employee inquiries regarding health benefits and 401k options

• Updated HR database with new employee information, changes in benefits and other details

• Addressed employee conflicts with appropriate urgency, following all corporate procedures

• Tracked seniority lists, sick leave bonuses and step increases

• Handled on-boarding process for newly hired employees, which included distribution of all paperwork

• Liaised between multiple business divisions to improve communications

• Employment & Labor Law knowledge

Executive Assistant

Diversified Demolition - Sparks, NV

2016 to 2017

• Act as the point of contact among executives, employees, clients and other external partners. Manage information flow in a timely and accurate manner.

• Manage executives’ calendars and set up meetings.

• Make travel and accommodation arrangements.

• Rack daily expenses and prepare weekly, monthly or quarterly reports.

• Oversee the performance of other clerical staff.

• Act as an office manager by keeping up with office supply inventory.

• Format information for internal and external communication – memos, emails, presentations, reports.

• Take minutes during meetings.

• Screen and direct phone calls and distribute correspondence.

• Organize and maintain the office filing system.

Teller

Wells Fargo - Reno, NV

2010 to 2013

• High level of customer service.

• Responsible for monthly, weekly, and, daily sales goals.

• Consistent gold level goals.

• Responsible for managing cash till, customer accounts and sales floor coordinator, answering phones.

• Receive 100% quarterly customer service award.

• High level of professionalism with customers and team members.

• Confidentially of member information and inner workings of the bank. Administrative Assistant l

Nevada State Board of Massage Therapists - Reno, NV 2008 to 2010

• Oversaw all aspects of general office coordination, assisted with overall maintenance of the organization.

• Along with any other duties assigned by Executive Director.

• Obtained a clear understand of the Nevada Revised Statutes (NRS)

• Assisted applicants through the licensing process.

• Maintained confidentiality in all aspects of applicant, staff and agency information.

• Answered telephones and transfer to appropriate staff member.

• Open, sort and distribute incoming correspondence, including faxes and email.

• Created and modified documents such as invoices, reports, memos, letters and financial statements using Microsoft Office and Word, Excel, or QuickBooks.

• Conducted research, compile data and prepare papers for consideration and presentation to the Executive Director, staff and Board of Directors.

Education

Bachelor's in General Studies

University of Nevada - Reno, NV

August 2013

Skills

• SKILLS

• Proficient in Microsoft Office,

• Organization

• Kronos, Sage, Taleo

• Supply inventory

• Budgeting

• Employee Relations

• Marketing

• Scheduling

• Microsoft Office

• Outlook

• Excel

• Project Coordination

• Records Management

• Recruiting

• Talent Acquisition

• Human Resources

• Workday

• HR Sourcing

• Event Planning

• Accounts Receivable

• Office Management

• Employee Orientation

• Project Management

• Oracle

• Interviewing

• PeopleSoft

• Microsoft Excel

• Public speaking

Assessments

Organizational Skills — Highly Proficient

October 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Highly Proficient

Scheduling Skills — Highly Proficient

October 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Highly Proficient

Attention to Detail — Proficient

January 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Proficient

Cognitive Ability — Highly Proficient

October 2020

Combining pieces of information to form general rules or conclusions. Full results: Highly Proficient

Recruiting — Expert

October 2020

Managing the candidate sourcing and selection process Full results: Expert

Data Entry: Accuracy — Highly Proficient

October 2020

Entering data quickly and accurately

Full results: Highly Proficient

HR: Compensation & Benefits — Proficient

October 2020

Knowledge of compensation and benefits programs

Full results: Proficient

Customer focus & orientation — Expert

January 2021

Responding to customer situations with sensitivity Full results: Expert

Administrative assistant/receptionist — Expert

September 2021

Using basic scheduling and organizational skills in an office setting Full results: Expert

Basic computer skills — Highly Proficient

September 2022

Performing basic computer operations and troubleshooting common problems Full results: Highly Proficient

Administrative assistant/receptionist — Expert

September 2021

Using basic scheduling and organizational skills in an office setting Full results: Expert

Customer service — Proficient

September 2022

Identifying and resolving common customer issues

Full results: Proficient

Spreadsheets with Microsoft Excel — Proficient

September 2022

Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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