Samridhi Sood
Email: *************@*****.***
Phone: 317-***-****
Professional Summary
3.5 Years of Experience as Accounting Manager-Procurement and Vendor Management.
5.5 Years of Experience in Retail Banking.
Familiar with diverse Banking, Investment Products and Deposit Accounts.
Competent in setting up services, transferring funds and helping with complex transactions.
Experienced in ensuring superior customer service through excellent verbal and written communication.
Problem solving skills to find customer specific solutions for varied customer.
Data Entry experience in various tools such as Finnacle and Finware.
Good understanding of Financial & Accounting concepts such as expenses, capital, depreciation, general cost accounting etc)
Experience of working in accounting software such as Tally and Busy.
Experienced in Interacting, managing, and collaborating with multiple vendors
Competent in Project management and team collaboration
Good Knowledge on Quick books, MS. Office products such as Excel and Word,
Basic understanding of Agile and Scrum.
Certifications
INTUIT QuickBooks Certified
Indiana Essential Soft Skills Certified
Skills
Discrepancy Resolution
Balance Verification and Reconciliation
Supervising Tellers
Cashier's Checks
Resolving Customer Issues
Teamwork and Collaboration
Work History
Accounts Manager, 11/2010 – 05/2014
Cedric Pharmaceuticals Pvt. Ltd. (Delhi,India)
Responsibilities The responsibility included Procurement and Vendor management, Financial and Accounting management, Research and New Business.
Primary Responsibilities included:
Experienced in inputting Accounts Payable and Accounts Receivables invoices in the software system.
Matching cheques to invoices generated and entering them into the software system.
Experienced in Interacting, managing, and collaborating with multiple vendors regarding payments and invoices.
Worked with Multiple vendors and consumers for new or existing requirements.
Reconciling Vendor and customer Invoices and resolving discrepancies.
Managing and driving small projects like Life cycle management for tools
Responsible for Ledger management such as expenses, capital, depreciation, cost accounting etc.)
Responsible for negotiations and contract management
3.5 years of experience working with accounting software.
Deputy Manager/ Teller Supervisor, 10/2007 to 11/2010
HDFC Bank (Delhi, India)
Responsibilities The responsibility covered an overarching supervision of all cash transactions, cash opening and closure, Personal banking & Insurance.
Primary Responsibilities included:
Authorizing the overall cash transactions performed by tellers in the bank
Verification of the task performed by Personal banker for Fixed Deposits,
Account opening and NRI transactions.
Authorizing the Demand draft and pay orders
Sales and marketing for Insurance products
Examined tellers' reports of daily transactions for accuracy.
Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
DPromoted bank's products and services by consistently cross-selling to customers.
Researched and resolved customer issues on personal savings, checking and line of credit accounts.
Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
Assistant Manager/ Teller, 04/2005 to 10/2007
ICICI Bank (Delhi, India)
Responsibilities The responsibility included making cash transactions, Cash opening and closure, Personal banking, Insurance and NRI transactions.
Primary Responsibilities included:
Responsible for the overall cash flow for both receipts and checks,
Worked as Personal banker for new or existing customers, majorly responsible for General queries, Fixed deposit management, Account creation.
Managing Demand draft and pay orders.
Sales and marketing for Insurance products
Managing Foreign exchange transactions
Managing the Clearing department
Performed routine closings, maintained clean, accurate and accessible records and kept close eye on transaction updates
Performed banking, business administration and financial tasks to guarantee five-star service for clients.
Executed wire transfers, stop payments and account transfers.
Handled various accounting transactions.
Resolved escalated issues with customer transactions to facilitate improved process flow and encourage good customer relations.
Languages
Education
Master’s in Business Administration in Finance, Indraprastha University, India 2005
Bachelor’s in Business Administration in Marketing, Indraprastha University, India 2003
Break Took break from work from 2014 till 2022 as I was accompanying my husband due to work travels and have to take care of my daughters
Customer Transactions
Project Management
Transaction Error Identification
Customer Relationship Management
Contract Management
Vendor Management