Data Entry Call Center
Resume:
Sherroi Pleasure
Looking to start my career in Human Resources..
Huntsville, AL 35806
*************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Administrative Assistant/Human Resources
Toyota - Huntsville, AL
November 2022 to Present
Responsible for contacting candidates who have applied for a job with Toyota and schedule them for Assessments and Interviews.
Responsible for data entry into Selectrac to schedule appointments and notate the file. Responsible for collecting ids and making copies of them to put in file. Assist Candidate with filling out paperwork
Responsible for notating assessment scores.
Did Interviews and ran background checks through Hire Right. Scheduled Physicals and Drug Screenings
Filing, use of Microsoft Excel Teams, Email, Copier Courier Independent Contractor
Alabama Courier Service Inc - Huntsville, AL
February 2019 to Present
Responsible for filling prescriptions for patients living in nursing homes and rehabilitation. Responsible for going OTR to several pick up locations to pick up Covid Test and dropping them off at the testing facility.
Restaurant Manager REMOTE
Waitr Inc - Lafayette, LA
November 2017 to June 2019
I was responsible for over 150 restaurants in Huntsville, Madison and Decatur Alabama. I was a Mobile Restaurant Success Manager that trained the General Managers, Area Managers, and staff on the equipment (ipads) that was used for ordering. I also did menu updates, pricing and monthly partner consultations.
Paraeducator/Substitute Teacher
Appleton Learning - Huntsville, AL
August 2012 to May 2017
I provided support to the teacher in preparing instructional materials and classroom displays. I assisted staff in the management of student behavior by applying proactive strategies. I also ensured the safety of the students in and out of the classroom. I managed different case loads. Assisted with helping students with physical or behavioral disabilities move to and from wheelchairs, changing and also feeding. Finance Manager
Yes U Can Auto Sales Inc - Huntsville, AL
September 2011 to April 2012
I started out in online sales and advertising being responsible for sales of cars and trucks . Maintaining inventory of all vehicles and listing vehicles on websites. I was then promoted to Finance Manager where I received the vehicles and did the cost sheet. I also reached out to different lenders in order to finance vehicles. I drew up paperwork for customers to sign and send to lenders for final approval. I provided credit check, received payments and assisted the manager with running the business. Sales
Comcast Cable - Huntsville, AL
February 2009 to April 2011
Started out in Billing and Repair and was responsible for assisting customers with their billing statements and also with repair to their services through trouble shooting steps. Was also responsible for upsell of services
Was promoted within 6 months to sales due to sales revenue generated during 6 months. Worked in sales department where i was top sales until i got sick and had to go on short term disability. Education
Associate in Education
Alabama A & M University - Normal, AL
June 1997 to January 2000
High school diploma
Lee High School - Huntsville, AL
August 1993 to May 1997
Skills
• Assistant Teacher
• Microsoft Office
• Call Center
• Office Management
• work from home
• Schedule Appointments
• Fast Food
• Customer Service (10+ years)
• Sales Experience (5 years)
• Courier
• Pricing
• Special Education
• Restaurant Management
• Classroom Management
• Delivery Driver Experience
• Driving
• Organizational Skills
• Autism Experience
• Experience Working With Students
• Childcare
• Math
• Clerical experience (10+ years)
• English
• Data entry
• Upselling
• Early Childhood Education
• Special Needs
• Developmental Disabilities Experience
• Curriculum Development
• Writing Skills
• Toddler Care
• Behavior Management
• Management
• Sales
• Human Resources
• Experience with Children
Certifications and Licenses
Driver's License
Assessments
Customer service — Expert
September 2020
Identifying and resolving common customer issues
Full results: Expert
Call center customer service — Highly Proficient
May 2022
Demonstrating customer service skills in a call center setting Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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