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Data Entry Call Center

Location:
Huntsville, AL
Posted:
January 13, 2023

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Resume:

Sherroi Pleasure

Looking to start my career in Human Resources..

Huntsville, AL 35806

adundn@r.postjobfree.com

+1-256-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Administrative Assistant/Human Resources

Toyota - Huntsville, AL

November 2022 to Present

Responsible for contacting candidates who have applied for a job with Toyota and schedule them for Assessments and Interviews.

Responsible for data entry into Selectrac to schedule appointments and notate the file. Responsible for collecting ids and making copies of them to put in file. Assist Candidate with filling out paperwork

Responsible for notating assessment scores.

Did Interviews and ran background checks through Hire Right. Scheduled Physicals and Drug Screenings

Filing, use of Microsoft Excel Teams, Email, Copier Courier Independent Contractor

Alabama Courier Service Inc - Huntsville, AL

February 2019 to Present

Responsible for filling prescriptions for patients living in nursing homes and rehabilitation. Responsible for going OTR to several pick up locations to pick up Covid Test and dropping them off at the testing facility.

Restaurant Manager REMOTE

Waitr Inc - Lafayette, LA

November 2017 to June 2019

I was responsible for over 150 restaurants in Huntsville, Madison and Decatur Alabama. I was a Mobile Restaurant Success Manager that trained the General Managers, Area Managers, and staff on the equipment (ipads) that was used for ordering. I also did menu updates, pricing and monthly partner consultations.

Paraeducator/Substitute Teacher

Appleton Learning - Huntsville, AL

August 2012 to May 2017

I provided support to the teacher in preparing instructional materials and classroom displays. I assisted staff in the management of student behavior by applying proactive strategies. I also ensured the safety of the students in and out of the classroom. I managed different case loads. Assisted with helping students with physical or behavioral disabilities move to and from wheelchairs, changing and also feeding. Finance Manager

Yes U Can Auto Sales Inc - Huntsville, AL

September 2011 to April 2012

I started out in online sales and advertising being responsible for sales of cars and trucks . Maintaining inventory of all vehicles and listing vehicles on websites. I was then promoted to Finance Manager where I received the vehicles and did the cost sheet. I also reached out to different lenders in order to finance vehicles. I drew up paperwork for customers to sign and send to lenders for final approval. I provided credit check, received payments and assisted the manager with running the business. Sales

Comcast Cable - Huntsville, AL

February 2009 to April 2011

Started out in Billing and Repair and was responsible for assisting customers with their billing statements and also with repair to their services through trouble shooting steps. Was also responsible for upsell of services

Was promoted within 6 months to sales due to sales revenue generated during 6 months. Worked in sales department where i was top sales until i got sick and had to go on short term disability. Education

Associate in Education

Alabama A & M University - Normal, AL

June 1997 to January 2000

High school diploma

Lee High School - Huntsville, AL

August 1993 to May 1997

Skills

• Assistant Teacher

• Microsoft Office

• Call Center

• Office Management

• work from home

• Schedule Appointments

• Fast Food

• Customer Service (10+ years)

• Sales Experience (5 years)

• Courier

• Pricing

• Special Education

• Restaurant Management

• Classroom Management

• Delivery Driver Experience

• Driving

• Organizational Skills

• Autism Experience

• Experience Working With Students

• Childcare

• Math

• Clerical experience (10+ years)

• English

• Data entry

• Upselling

• Early Childhood Education

• Special Needs

• Developmental Disabilities Experience

• Curriculum Development

• Writing Skills

• Toddler Care

• Behavior Management

• Management

• Sales

• Human Resources

• Experience with Children

Certifications and Licenses

Driver's License

Assessments

Customer service — Expert

September 2020

Identifying and resolving common customer issues

Full results: Expert

Call center customer service — Highly Proficient

May 2022

Demonstrating customer service skills in a call center setting Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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