Ashley Leone

Clearwater, FL *****

adundl@r.postjobfree.com

+1-727-***-****

I am punctual and pleasant. I try to not call-off work unless emergency because as a manager, I understand what happens to the work when someone isn't there to cover it - and how you can let down your employers and customers. I have a high work ethic, and a lot of compassion for people. I interact effectively and maintain a pleasant, and professional manner. I demonstrate a high standard of customer service and maintain strong verbal communication skills I'm committed to service, the values of the organization, and appropriate conduct and demeanor at all times

I maintain the physical ability to transport patients to and from department locations by stretcher or wheelchair

I also have the ability to remain flexible and positive in stressful situations. I have always loved being around and/or meeting new people. I strive to make sure I am a reason a person smiles. I love to make people happy and take care of the Elderly. My goal is to be a CNA then to an RN. I enjoy proving my value when starting a new job/career path because I plan to move forward with any company I am with.

RESPECT IS ONE OF THE GREATEST EXPRESSIONS OF LOVE! Authorized to work in the US for any employer

Work Experience

Customer Service Agent

TransAmerica- Life Insurance, St. Pete FL - Remote January 2022 to Present

• Answered phone and assisted customers with changes

• Maintained up-to-date knowledge of customer accounts

• Explained products and benefits

• Resolved payment and order disputes

• Switching customers plan

• Updating customers profiles

• Comparing plans

• Claims

Customer Service Representative

Abercrombie & Fitch - Clearwater, FL

February 2020 to January 2022

• Assist customers with changes

• Update customer information

• Fix customer online orders

• Resolved payment and order disputes

• Confirmed payments, refunds, etc.

• Managed customer accounts

• Resolved customer issues

• Worked in the inbound call center

• Assisted customers via live chat

• Collected and documented orders

• Responded to inquiries and issues

• Microsoft Office

• Adobe pdf

Personal Care Assistant

Ardith Teeter

January 2019 to February 2020

• Provide personal for elderly woman living alone

• Assist with cooking

• Reading

• Shopping

• Bills

• Organizing her medication

• Cleaning

Manager

Rosatis Pizza - Largo, FL

February 2017 to January 2019

• (Restaurant closed)

• Assured customer satisfaction at all times

• Customer service

• Inventory

• Ordering

• Labor Management/Scheduling

• Interviews

• Hiring

• Bookkeeping

• Banking

• Cashier

• Food prep

• Responsible for running Entire store

• Supervised 7+ employees

• Handled day-to-day operations

• Managed shifts

Manager

Taco Bell - Clearwater, FL

December 2016 to February 2018

• Labor Management/Scheduling

• Customer Service

• Responsible for running team

• Managed shifts

• Assured customer satisfaction at all times

• Inventory

• Cashier

• Food prep

• Recordkeeping

Sales Associate/Apparel

Walmart - Clearwater, FL

June 2014 to March 2017

• Customer Service

• Cashier

• Stocking and replacing

• Sales

• Maintained organized, presentable merchandise to drive continuous sales

• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs

• Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral

• Trained and developed new sales team associates in products, selling techniques and company procedures

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise

Education

Dixie M. Hollins High School

August 2011 to May 2012

Skills

• Customer service

• Caregiving

• Senior Care

• Interviewing

• Cooking

• Meal Preparation

• Cleaning

• Computer skills

• Home care

• Sales

• Management

• Cashiering

• Inventory/Ordering

• Leadership

• Live Chat

• Account Management

• Microsoft Powerpoint

• Payroll

• Communication skills

• Data entry

Certifications and Licenses

CNA

Driver's License

CPR Certification

Contact this candidate