SHEILA MARIE ABANES

Abu Shagara, Sharjah UAE

OBJECTIVES

To fill a position that will not only permit

me to demonstrate my abilities and

skills more fully, but also enable me to

expand my knowledge and be able

to pursue a professional career.

CONTACT

MOBILE: 050*******

EMAIL

adunbs@r.postjobfree.com

HOBBIES

- Surfing the internet

- Watching movies

- Playing Word games

SKILLS

- Typing

- Sorting and Labeling

- Documentation / Filing

- Professional demeanor

EDUCATION

University of Rizal System

Bachelor of Science in mathematics

Major in Computer Science

June 2006 – April 2013

WORK EXPERIENCE

Parvil Shell Service Station – Admin Assistant

May 2013 – November 2022

● Maintained organized files and stocked supplies to support team needs and maximize performance.

● Responded to inquiries from callers seeking information.

● Prepared mail and packages for shipment, pickup and courier services to expedite delivery.

● Provided clerical support to company employees by copying, faxing and filing documents.

● Interacted with customers by phone, email or in-person to provide information.

● Provided quality clerical support through data entry, document management, email correspondence and

overseeing operation of office equipment.

● Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

● Carried out administrative tasks by communicating with clients, distributing mail and scanning documents.

● Assisted team members with administrative requirements by expertly using diverse office software.

● Opened and properly distributed incoming mail to promote quicker response to client inquiries.

QUALIFICATIONS

- Communication skills with

good customer service.

- Able to work in a fast paced

environment and work under

pressure.

- I can multitask.

- Have positive mind in

improving myself and work

- Can work in a team

Parvil Shell Service Station – Receptionist (Reliever) March 2018 – September 2022

● Confirmed appointments, communicated with clients and updated client records.

● Answered the central telephone system and directed calls accordingly.

● Answered large volumes of incoming calls daily to resolve customer issues and schedule appointments.

● Provided callers with address, directions, company website and related information.

● Kept the reception area clean and neat to give visitors a positive first impression.

● Provided clerical support to company employees by copying, faxing and filing documents.

● Corresponded with clients through email, telephone or postal mail.

● Troubleshooting copy machines and printers and scheduled service as needed.

● Answered the phone promptly and directed incoming calls to correct offices.

Parvil Shell Service Station – Billing/ Receivables/ Inventory Clerk May 2013 – November 2022

● Creating and issuing invoices to customers.

● Follow Up customers regarding their balances

● Preparing account statements for customers.

● Follow up on outstanding payments and answering customer queries.Monitoring all payments and preparing monthly billing reports.

● Managing account balances and resolving inconsistencies.

● Updating accounting records with issued invoices, processed payments, new balances, and customer contact information

● Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports. Receives, unpacks, and delivers goods; re-stocks items as necessary; labels shelves. Parvil Shell Service Station –Social Media Clerk

June 2010- November 2022

● Assisted product team in properly and effectively handling bad reviews and negative posts.

● Posted new content for products and services when managing marketing and release calendars.

● Generated interest for new and upcoming product and service releases by managing social media accounts.

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Contact this candidate