Service Representative Customer
Resume:
Alyson Scruggs
Account Associate
Canton, OH ****3
************@*****.***
Obtain a customer service position in a people-oriented company where I can put in my maximum potential to achieve corporate goals.
Core Strengths: Strong organizational skills, active listening skills, excellent team player, energetic work attitude.
Work Experience
Stocker
Walmart - Canton, OH
September 2022 to Present
I’m a retail and reset associate, I unload truck and replenish merchandise to the floor Member Service Representative
Liberty HealthShare - North Canton, OH
January 2022 to May 2022
I assist members with medical bill status and guidelines. Customer Service Representative
TTEC - Peoria, AZ
May 2020 to December 2021
I work as a customer protection agent for Bank of America. I would have to authenticate the caller and assist them with there account. We use multiple systems to authenticate then assist with pin resets and removing fraud blocks from cardholders account
Asssistant Manager
Subway - North Canton, OH
November 2019 to May 2020
As a Assistant Manager at Subway I made sandwiches, took food temperatures, food prep, casual conversation with customers, baked bread and cookies. I also had to count the safe, open the day and close the day.
Cashier
Kohl’s - North Canton, OH
November 2019 to January 2020
While working at Kohl’s I was a seasonal cashier. I also worked in the Amazon pickup and Kohl’s online pickup locations in the store.
Account Associate
VXI Global Solutions - Canton, OH
April 2018 to January 2019
I worked for Direct / AT&T in mobility customer sales and service my job was to help with cellphone and other devices on plan, troubleshooting, making payments /payment arrangements and finding the best entertainment solution for my customers.
Customer Service Rep
Ameridial - N Canton, OH
January 2017 to April 2018
I worked in the Benefits Coordination Recovery Center for Medicare. I assisted Medicare beneficiaries with the updating their records.
Preventive Healthcare Advisor/ Customer Service/Sales Lifeline Screening - N Canton, OH
June 2015 to December 2016
I made customers aware of unrecognized health problems and advisor them on other medical appropriate test like ultrasound and bloodwork, schedule appointments, and assist them with any problems. Unload/Stocking/Cashier / Customer Service
Target - N Canton, OH
September 2013 to May 2015
I worked as a team member unloading truck and replenishing products. Also operated cash register and worked in guest services.
Cashier/ Customer Service
Kmart - Canton, OH
October 2009 to January 2010
Worked as a team player performing cashier duties, product/ customer assistance and cleaning. Education
Some college in Pre-Radiology
Kent State University - Canton, OH
January 2019 to Present
Diploma
Timken Sr. High - Canton, OH
May 2008
Skills
• Guest Services
• Assistant Manager Experience
• Medical Scheduling
• HIPAA
• Customer Service
• Call Center
• CSR
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