Customer Service Nursing Assistant
Resume:
Juakita Denton-Lillard
Deligent Worker
Fort Knox, KY 40121
********@*****.***
I Am A Tenacious Team Player, And With A Little Training You'll Have One Of The Best Workers. I Believe In Getting Hired And Doing The Best Job Possible. I'm Looking For A Job That I Can Settle Down In And Be Apart Of The Working Family.
Authorized to work in the US for any employer
Work Experience
BDC Representative
Louisville Chrysler Jeep Dodge Ram - Louisville, KY March 2022 to Present
I answer calls, run messages to Service Advisors, as well as work on the company's CSI surveys. Packer
THG Warehouse
September 2021 to December 2021
BDC Agent
Dodge Jeep Ram Dealership
December 2020 to April 2021
Marketing Manager (Remote)
Pettness LLC
September 2019 to November 2020
I had to help take inbound call complaints, as well as talking to the owner about things that could potentially help the business for the social media aspect. CNA - Certified Nursing Assistant
Momence Meadows Nursing and Rehabilitation Center - Momence, IL January 2019 to September 2019
College Student
Prairie State College
October 2018 to December 2018
Customer Service / Tech Greeter/Filing
Planet Honda
May 2018 to October 2018
This position required me to make sure the porters were doing their jobs, making sure the place was organized, sit at a desk, greet customers, do paperwork/organize paperwork as well as serving the public. I also had to E-mail/set appointments and answer phones. Nursing Graduate Program
Saint James Nursing Home - Crete, IL
June 2016 to December 2017
CNA Worker (Training)
Retired Nursing Home In Burbonais - Burbonais
September 2015 to May 2016
Insured that the members of the nursing facility were fully taken care of and all information was reported back to the nurse. Also made sure all members had the best quality care at all times. Tutoring/Teaching Little Children Ages 5-13
PreSchool Program - Crete, IL
January 2013 to May 2015
I tutored simple math, reading, writing, speech, as well as teaching alphabets, and colors. Education
Pre-Med
Governors State University - University Park, IL
2015
High school diploma
Crete monee high school
Skills
• Time management
• Customer service (2 years)
• Technical Support
• CNA
• Home Health
• Certified Nursing Assistant
• Social media marketing
• Microsoft Word (3 years)
• Hospitality
• Windows
• Microsoft Access
Awards
Tolerance Reward
August 2019
Certifications and Licenses
Certified Nursing Assistant (CNA)
December 2018 to Present
I Graduated Top Of My Class Being A CNA.
CPR Certification
Assessments
Sales skills — Completed
March 2022
Influencing and negotiating with customers
Full results: Completed
Customer focus & orientation — Highly Proficient
January 2021
Responding to customer situations with sensitivity Full results: Highly Proficient
Customer service — Proficient
January 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am a very altruistic person, as well as a hard worker, and I try to do my absolute best at whatever I do. If I ever need help, I am not afraid to ask. I am an easy person to come to about anything and will execute plans to a 'T' when it comes to doing technical work plans on a job.
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