Elizabeth Lewis
Retired Customer Service Rep seeking PT employment
Corona, CA 92882
***************@*****.***
Retired cust svc rep in hospital setting. Manager position, trainer, laboratory tester and admission rep. Collection of copays and insurance verifications.
Authorized to work in the US for any employer
Work Experience
Birth certificate rep
Kaiser Permanente - Bellflower, CA
February 1988 to March 2008
Processing confidential infor as a form of generating newborn birth certificates. Customer service. Interviewing patients. Inputting data. Generating monthly reports. Answering heavy call volume. Admitting patients
Ecip assistant/energy manager
Long beach community services - Long Beach, CA
July 1995 to February 1998
Processing energy bills for utility companies. Interviewing clients. Customer service. Using math and computer skills. Transporting payments to utility companies. Heavy call volume for appointments Birth certificate Rep
Education
Long beach city college in Admin business
Long Beach, CA
June 1976 to September 1979
Some college
High school diploma or GED
Skills
• Microsoft word, excel, hospital main frame (10+ years)
• Medical Office Experience
• Computer Skills
• Computer Operation
• Medical Terminology
• Medical Records
• Medical Scheduling
• Insurance Verification
• Medical Billing
• Patient Care
• HIPAA
Certifications and Licenses
Medical terminology
Present
Medical Terminology
April 1996 to Present