Customer Service Regional Director

WENDY R. OSBORNE

208-***-**** *******@*****.***

OBJECTIVE

A dedicated, hard-working Massage Therapy student motivated to build a new career foundation utilizing these new skills with an organization that values its employees’ efforts, input while focusing on satisfying client needs and providing great customer service. An honest communicator able to work successfully in an independent or team-oriented environment with a wide group of people. Known to be a focused professional who thrives in leadership opportunities.

EDUCATION

Carrington College Boise, ID Expected Graduation: Feb 2018

Massage Therapy Certificate

Apollo College Boise, ID Graduated: 2006

Medical Assisting Certificate

SKILLS

Electronic Medication Administration Records

Office Management skills: filing, sorting, records management, multi-phone line duties

Microsoft Office proficient

Health-care Administration: patient care plans, admissions, medication management, specialized care in psychiatric, geriatric, and memory care

Facilities leadership and management: day-to-day operations and staffing, Regional Director duties

PROFESSIONAL EXPERIENCE

Ashley Manor 2015 – 2017

Regional Administrator

Developed and managed budgets and oversight of budget activities for the facility

Oversaw staffing goals and fulfilled staffing objectives

Accomplished patient admissions and discharges successfully

Safe Haven Healthcare 2013 – 2015

Regional Administrator

Monitored budgetary process, including staffing level goals

Performed patient charting and documentation duties

Life Flight Network 2009 – 2013

EMT

Completed emergency patient-care responsibilities

Assisted with organizational operations duties

Performed patient charting and documentation activities

Idaho City Ambulance 2001 – 2011

President/Volunteer EMT

Contact this candidate