KYLE BROOKS

Oklahoma City, Oklahoma, US • 405-***-**** • adumyz@r.postjobfree.com

Business leader with demonstrated success growing and transforming businesses across a wide spectrum of industries. Critical thinker with the proven ability to solve complex problems and put data-driven recommendations into action. Strategic and analytical, with a motivating leadership style. Superior skills across business strategy, operations, sales and marketing, and financial/analytical functions. Intellectually curious, and uniquely able to combine big picture thinking with data driven insights. Adept at driving internal and external innovation. Proven results in corporate and management consulting business environments.

Mangement Consultant - July, 2022 to Present

Cogent Analytics - Greensboro, NC

Increased credibility and client awareness by creating technical and non-technical marketing collateral and presentations, public relations campaigns, articles, and newsletters.

Increased employee satisfaction and motivation through training classes, meetings, and special workshops. Agree with the executive leadership's strategic vision. Used my problem-solving skills to analyze and resolve issues that have an impact on business operations and goal attainment. Led cross-functional teams in analyzing and comprehending the enterprise's operational impacts and opportunities as a result of technological changes.

Used on-site observation and personal interviews to identify individual employee strengths. Revamped the operational workflow in preparation for the launch of a new processing platform. Met with internal customers on a regular basis to discuss the status of application development projects, new project proposals, and software- related technical issues.

Documented business processes and analyzed procedures to ensure alignment with changing business needs. Improved communication at all levels and transformed company culture into more productive atmosphere. Developed metrics derived from raw company data to track improvements in organizational efficiency. Created analysis models to meet aggressive deadlines for employee benefit plan rollouts. Created and implemented marketing programs and general business solutions that resulted in increased brand awareness, customer traffic, and sales for the company.

Implemented user acceptance testing with a focus on defect documentation, bottleneck identification, and test case execution. Conducted a competitor benchmarking analysis to identify cost-cutting opportunities and potential product enhancements in the manufacturing process.

Professional Summary

Work History

District Sales Manager - August, 2021 to July, 2022 MSC Industrial Supply Co. - Oklahoma City, OK

Oversaw and motivated a sales team to boost revenue by 30% in one year. Converted and closed contracts worth an average of $20M per year with high-value accounts. Worked with internal teams and suppliers to assess costs in relation to expected market price points and create structures to meet profit goals. Outperformed national customer satisfaction surveys. Devised plans for retaining accounts, giving polished sales presentations, and promoting brands and products. Increased sales by cultivating a performance-driven culture with well-defined individual and team goals. Worked hard to build long-term relationships with dealers and management teams, as well as assist in the resolution of unique business problems. Collaborated with members of the sales team and used my strong negotiation skills to close difficult deals with lucrative clients. Provided consistent, dedicated leadership for a team of 13 sales associates. Am a Sales Agent Recruiter and Manager.

By hosting product-focused events, I was able to attract new customers and strengthen existing ones. Increased sales by double digits by networking with customers and prospects across the territory and presenting compelling stories and value propositions.

Kept track of trends in customer behavior and purchasing habits, as well as market conditions and competitor actions, in order to adjust sales targets and operational processes.

Created and implemented a training program to boost employee productivity and knowledge of the product. Kept track of weekly sales in order to create detailed reports for senior management. Merchandising Execution Area Supervisor - August, 2020 to August, 2021 The Home Depot - Moore, OK

Verified that all merchandising standards were maintained daily. Supervised group of 10 associates focused on optimizing distribution of items, merchandising strategies and inventory levels. Contributed to positive, organized store appearance through top notch bay service and project completion/implementation. Identified appropriate solutions to minimize issues and quickly solve problems. Mentored employees and instructed on management of complicated merchandising projects, complex issues and difficult customers. Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager. Served in the place of District Manager when needed. Streamlined operations and improved employee focus and productivity by prioritizing tasks prior to start of each shift. Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top performers to attract and retain top-quality personnel.

Organized and updated schedules to optimize coverage for expected customer demands. Delegated tasks to employees based upon individual strengths and experience levels.

Reduced process lags by effectively managing 10 staff to ensure optimal productivity. Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections. Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity. Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment. Enhanced sales by implementing merchandising and promotional improvements. Collaborated with internal personnel and clientele to improve store operations and address concerns quickly. Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making. Collaborated with all company departments to ensure cohesive branding and strategic product placement. Conducted department walk throughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising. Guided and supported 10 staff members to consistently achieve team and personal goals. Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies. Maintained safe, organized store by keeping aisles free of merchandise and boxes. Devised, implemented and managed promotions to enhance store profits and drive customer engagement. Displayed merchandise for upcoming sales in visually appealing way. Wrote and submitted reports.

Assistant Store Manager - January, 2020 to July, 2020 Lowe's Home Improvement - Moore, OK

Developed new hire training modules in collaboration with HR. When the general manager is not present, I am in charge. Promoted and supported strong relationships with local community organizations in the surrounding area. Was in charge of onboarding new employees, which included training, mentoring, and new hire paperwork. Ensured that the store was properly organized, that customer complaints were promptly addressed, and that questions were promptly answered. Looked over sales and gross profit reports to see what options there were for expanding the market. Assisted team members in providing friendly, knowledgeable service by implementing proactive monitoring and corrective action strategies. Instructed the team on how to use effective upselling and cross-selling strategies. Demonstrated company core values such as respect, honesty, integrity, diversity, inclusion, and others' safety as a role model. Was in charge of training and supervising associates in customer service and sales techniques. Inspired and motivated employees to achieve high levels of performance. Evaluated job applications and made hiring recommendations in order to recruit the best candidates for key positions. Examined performance data in order to track and measure productivity, progress toward goals, and activity levels. Provided weekly work schedules to employees to accommodate business demands and vacation requests. Safeguard all of the company's assets.

Assisted in scheduling and delegating tasks in order to meet coverage and service demands. Worked with department heads to identify opportunities, come up with timely solutions, and develop action plans. Conducted research to address productivity and employee needs, resulting in higher employee morale. Answered questions about store policies and concerns to support positive customer experiences. Encouraged associates to grow professionally and develop their talents to improve performance in all areas. Make sure that all store opening and closing procedures are followed to the letter, and that all associated paperwork is kept up to date. Worked as a floating manager-on-duty, or MOD to cover a shift shortage. Coached and developed store associates through formal and informal interactions. Honed my product knowledge to the point where I was the go-to person for major sales and vendor negotiations. Was in charge of teams that planned, implemented, and executed merchandising and operational initiatives. Collaborated with store visuals to create and implement merchandising plans that ensured weekly profitability. CEO - August, 2012 to December, 2019

JGB Distribution Partners - Newcastle, OK

Optimized supply chain to reduce materials costs and improve distribution. Increased company revenue through focus on customer service. Executed on-time, under-budget project management to adhere to project road map. Established new inventory management system to ensure on-shelf product availability. Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success. Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks. Created new sales tools and processes to help staff members improve customer service offerings. Directed and oversaw project to ensure optimal store condition at all times Director of Operations - August, 2003 to July, 2012 Dura-Med Solutions - Tuttle, OK

Was in charge of global product development and partner relationships, which allowed the company to expand its footprint into new markets. Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date. Performed forecasting in order to identify potential changes and issues in the supply chain business. Tracked and analyzed the establishment's profitability and key metrics in order to increase overall profitability and attract new customers. Conducted supplier risk management for the customer risk management program. Set aggressive goals for employees in order to boost motivation and drive company success. Effectively controlled the release of proprietary and confidential information for general client lists. Used forecasting to figure out what changes needed to be made in the supply chain. Created site budgets and prepared quotes for new products and services. Maintained a high level of professionalism and calmness with all personnel even in high-stress situations. Communicated best practices among all companies, business executives, and site leadership teams to ensure alignment. Looked at each employee's individual strengths and started a mentoring program to help them improve in areas where they were weak. Kept track of trends and suggested improvements to the company's product offerings in order to both challenge and refine them. Devised new marketing strategies to increase customer numbers and market penetration while also improving engagement and driving growth. Presided over weekly meetings with executive leadership to identify areas for improvement, set milestones, and customize products for specific markets.

Drove year-over-year business growth while leading operations, strategic vision, and long-range planning. Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Manufacturing service agreements and quality standards were negotiated by me. Was in charge of the supply chain and assisted with tech transfer projects, batch release testing, change management, and customer complaint resolution.

Assessed suppliers in order to ascertain delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Oversaw site investigations, reported problems, and escalated those that needed more help. Enhanced and redefined organizational structure to maintain the company's competitive edge across territories. Was able to save money by effectively negotiating contracts for more favorable terms. Was able to save money by effectively negotiating contracts for more favorable terms. Developed systems and procedures to improve operational quality and team efficiency while delivering business strategy. Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams. Used my exceptional negotiating skills to secure manufacturing service agreements and maintain quality standards. Estimated expected changes in business operations and made proactive adjustments to employee schedules and inventory levels to address needs. Led the company to a successful product launch and growth by developing an initial product roadmap and go-to-market strategy. Business Administration - Bachelor of Arts

University of Oklahoma OU - Norman, OK

Licensed Life & Health Insurance Producer - Oklahoma Education

Vendor management

Customer service

Strong lead development skills

Sales reporting

Database management

Lead generation

Creative problem solving

Preparing contracts

Staff management

Sales presentations

Employee mentoring

Staff development/training

Key account generation

Revenue growth

Sales force training

Business Development

Supplier auditing

Extensive personal network

Community involvement

Business Strategy

Territory management

Account management

Product allocation

Sales territory management

Business negotiation

Cost negotiation

Customer relationship management

Excellent negotiating tactics

Prospecting

Client meetings

Relationship building and management

Upsell opportunities

Sales forecasting

Regional accounts

Compliance requirements

Coordinating paperwork

Managing advertising packages

Computer literate

Strategic planning

Sales expertise

Customer satisfaction

Direct sales

Team coordination

Report writing

Solution selling

Relationship building

Strategic account development

Territory Sales Experience

Issue resolution

Review of contracts

Acquiring new customers

Coaching and mentoring

Quota benchmarks

Expense control

Sales

Public relations

New business development

Territory assignments

Order management

B to B sales

Accomplished manager

Budgeting

Trained in consumer marketing

Internet savvy

Team management

Persuasive communication expertise

Customer needs assessment

Customer relationships

Customer training

Customer training

Goal setting

Operations

Sales processes

Systems and software programs

Lead development

Sales solutions

Goal-oriented

Strategic outreach

Team Leadership

Needs analysis

Performance improvements

Excellent communication skills

Analytical problem solver

Talent management

Multi-Task Management

Supporting international sales team

Sales leadership

Data analytics

Sales oversight

Strategies and goals

Customer needs assessment

Customer needs assessment

Skills

Contact this candidate