NITHIN K JOSHI

STORE MANAGER

Details

Block No. 24,

Barwa Commerical Avenue,

Bu Hamour, Doha, Qatar

+974********

adumy1@r.postjobfree.com

N AT I O N A L I T Y

Indian

D AT E / P L A C E O F B I R T H

04/09/1994

India

Skills

Microsoft Office

Communication Skills

Fast Learner

Leadership

Customer Service

Languages

English

Malayalam

Tamil

Hindi

PROFILE

Developing store strategies to raise customer pooI, expand store traffic and optimize profitability.

Meeting sales goals by training, motivating, mentoring and providing feedback to store staff.

Ensuring high levels of customer satisfaction through loyal service. EMPLOYMENT HISTORY

Supervisor, Ansar Group of Companies, Doha, Qatar

AUGUST 2022 – PRESENT

Ensure the display standards and store hygiene is well maintained

Checking with multi locations for the availability of shortage items.

Coordinating with purchase team, stock controllers and transportation department for the supply of the products on time.

Taking initiatives to reduce the aging of products by highlighting the display, reducing the price keeping cost on mind. Store Manager, Reliance Retail Limited, Trivandrum, lndia MARCH 2022 – JULY 2022

Ensure standards for quality. customer service and health and safety are met.

Respond to customer complaints and comments.

Organize special promotions, displays and events

Update colleagues on business performance, new initiatives and other pertinent issues.

Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues.

Store Manager, Future Lifestyle Fashions Limited, Trivandrum, India

APRIL 2020 – FEBRUARY 2022

Complete store operational requirements by scheduling and assigning employees: following up on work results.

Maintain store staff by recruiting, selecting, orienting and training employees.

Maintain store staff job results by coaching, counseling and disciplining employees: planning. monitoring and appraising job results.

Analyze sales figures and forecast future sales.

Analyze and interpret trends to facilitate planning. Department Manager, Future Lifestyle Fashions Limited, Trivandrum, lndia

APRIL 2017 – MARCH 2020

Promote employee motivation and keep department operation alligned with goals by leveraging proactive management style.

Encouraging the employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration

Excellent relationship builder with good communication thereby increasing productivity and maximize profit.

Team Leader, future Lifestyle Fashions Limited, Trivandrum, India

APRIL 2016 – MARCH 2017

Team leader experienced on directing activities of workgroups Develop strategies, provides training, sets goals and obtains team feedback Excellent interpersonal and communication skills. Customer Service Associate, Future Lifestyle Fashions Limited, Trivandrum, India

MAY 2015 – MARCH 2016

Dedicated Customer Service profession. I with knowledge of service delivery and proven multitasking abilities, Committed to maintaining professional relationships to increase profitability and drive business results

EDUCATION

Bachelor program in business management, Albedo School of Business Management, Kochi, India

APRIL 2016 – MARCH 2019

Diploma in Electronics & Avionics Engineering. Govt. polytechnic College, Thiruvananthapuram

APRIL 2012 – MARCH 2015

12th Grade of Higher Secondary School Education, Trivandrum, India.

MAY 2010 – MARCH 2012

10th Grade of Secondary School Education, Trivandrum, India APRIL 2009 – MARCH 2010

ACHIEVEMENTS

Two times won Employee of the month Award.

Two times won Outstanding Performer of the Year.

Recognition awards for Display, Extra Initiatives & Operations Excellence.

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