Personal Assistant Customer Service

Joannah Salisa Beshea

**** ******* **

Bossier City, La 71111. Phone: 318-***-****

Education: Haughton High School

August 1994- May 1999

Shreveport Vocational School

August 1998- May 1999

Studies: Anatomy Physiology/ Medical Terminology

Work Experience:

Sonic Drive in

E.Texas St. / Airline Dr.

October 1995- June 1999

Duties: Greet and Welcome customers before taking their order, put their order in the computer, prepare drinks and Ice Cream for orders, make sure order

was complete before delivering it to the customer, and accepting payment and giving back correct change to customer. Also to train new upcoming carhops and fountains for their responsibilities.

Wireless Depot

Bossier City/ Shreveport

Position: Area Manager

July 2001- August 2003

Responsibilities: Sales, Customer Service, fix products on customers phones to work properly, Interview and Higher new employees, Terminate Employees not fulfilling responsibilities, take inventory for both stores, order new inventory for both stores, price inventory, travel to see new inventory options, make weekly schedules for employees, document sales daily and monthly, make daily deposits, make sure both locations were open and closed on time to avoid a fine, fill in if employees were unable to make it in. Report sales to mall management, print out employee checks and hand to employees.

Rack'em Billiards

Head Bartender

August 2003 - June 2005

Open up and prepare bar for the night, take inventory of all alcohol, make jello shots, prepare food for customers, Check identification of customers, open and run credit card tabs for customers, get or prepare drinks at the request of the customers, open pool tables for free play, give customers change for pool tables, clean and break down bar nightly, count down drawer for nightly deposits.

Vitreo Retinal & Associates

Medical receptionist

August 2005 - July 2010

Greet And check patients in for their appointments, collect up to date contact and insurance information. Collect any money owed on the account and write out the patients receipt. Put medical charts up. Answer a multi line phone for multiple doctors.

Set outside physician appointments for patient when being referred out. Copy medical records and charge sheet for all requests. Call and confirm patient appointments for the next day. Make the

Dr.'s schedule for the next day. Make sure all patients info was up to date on chart and ready to go. Document patients diagnosis in chart and follow up appointments. Work satellite clinics every week in either Ruston, Natchitoches, or Texarkana. Do the same job there as I did in our regular office. Print off schedules for the office.

Take messages for Techs or nurses when patients called with problems. Make sure patients chart was up with the message to be called back. Make sure money collected throughout the day was turned in to business office.

Timberline Village

Cleaner/ Assistant

Timberline Ln.

Princeton, La 71067

6/2020 -12/2022

I cleaned, and inspected for repairs needing to be done. Making sure any messes were cleaned up for sub contractors to come in and work, fill in helping with repairs if needed, took messages from tenants about needed repairs to rentals, power washed vacant or occupied rentals, sprayed for bugs in rental units, making sure tenant complaints were delt with, called to talk to tenants about delinquent rental payments due, put out notices for delinquent rental payments, made rental deposits, helped keep record of paid and delinquent rental payments. Great Customer service for future and present tenants with any problems, questions, or concerns. Also, after subcontractor work was completed, went back in and cleaned and prepped for move in.

If tenant was interested in seeing a rental, I opened unit to show, and inform potential tenant on all info of what was done, and replaced, and given all the information needed with application.

Vickie Wakely

Surrey Ln

Bossier City, La

Personal Assistant/ cleaner

10/20- present

If Mrs Wakely needed house cleaning, phone calls to be made, present for appointments if Mrs Wakely was unavailable, work at the Trailer park if there was a deadline to be met, work needed done to complete unit for renting. Her personal house cleaned, dusted, organized, clothes washed, dishes washed, and any other Tenant services or personal services needed and requested by Mrs Wakely.

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