Customer Service Stocker
Resume:
Kaelen Harper
Davenport, IA *****
******.**********@*****.***
Authorized to work in the US for any employer
Work Experience
Car Detailer
Courtesy - Moline, IL
September 2021 to December 2021
Detail vehicles for customers. Including cleaning exterior and interior with attention to detail Walmart Stocker
Walmart - Davenport, IA
September 2020 to September 2021
Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; following procedures for handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.
Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise.
Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.
Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
Ensures club pick up orders are filled by assisting with picking club pick up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures. Education
High school diploma
Central high school - Davenport, IA
August 2018 to June 2021
Skills
• Pricing
• Packaging
• Shipping & Receiving
• Cleaning Experience
• Customer service (10+ years)
Certifications and Licenses
DRIVERS IMPROVEMENT
January 2017 to Present
Driver course to help advance driving skills also assisted with skills in defensive driving and drive techniques.
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