Eloise McCormack

*** ***** ****** *****: 860-***-****

East Hartford, CT 06118 Email: adumtr@r.postjobfree.com

Administrative Expert

A highly qualified, results-oriented administrative expert with 20+ years of experience and the drive to excel in a supervisory or project management role. Knowledgeable in current industry trends and able to adapt and master new skills with ease. Proven success building positive relationships with customers and coworkers with a history of exceptional customer service.

Areas of Expertise

Exemplary Customer Service

Technical Proficiency

Strong Communication Skills

Supervising Skill

Munis End User

Multifunction Copier

Excellent Organizational Skills

Strong Leadership Abilities

Financial Management

Specification of Purchase

Microsoft

Word/excel/outlook

Interpersonal Skills

Schedule Maintenance

Report Preparation

Governmental knowledge policies & procedures

Key Skills Assessment

Excellent Communication – The ability to clearly convey information clearly and simply both verbally and through written language. A strong command of the English language. The ability to adapt to new situations and environments and recognize the needs of others.

Project Management – Strong management capability combined with interpersonal skills, meticulous organization, and time management. The ability to organize and run meetings and lead a team.

Professional Experience

City of Hartford, Hartford, Ct

Principal Administrative Analyst Vital Records (2018-present)

Administrative Supervisor charged with upholding all facets of the vital records department for the city, including facilitation of meetings for all assistant registrars and maintenance of inventory for birth, death, and marriage certificates.

Provides exceptional customer service to individuals by assisting in the cash-out process and responding to questions and inquiries regarding purchases.

Prepares both simple and complex financial reports for daily use and end of year budget hearings.

Travel as needed.

Research & order specified supplies due to the nature of vital records.

Generate requisitions & invoices

Maintain Governmental procedures on policies and procedures mandated by State of CT.

Maintain & negotiate contracts

Maintain Public Records

Prepare draft of resolution work with Corporation Counsel as need for Vital Records.

Sr Administrative Asst./ Supervisor, Vital Records (2003 –2018)

Administrative Supervisor charged with upholding all facets of the vital records department for the city, including facilitation of meetings for all assistant registrars and maintenance of inventory for birth, death, and marriage certificates.

Provides exceptional customer service to individuals by assisting in the cash-out process and responding to questions and inquiries regarding purchases.

Prepares both simple and complex financial reports for daily use and end of year budget hearings.

Travel as needed.

Senior Administrative Assistant, Town Clerk (1996 - 2002)

Assistant to the town clerk responsible for providing administrative and office support.

Processed all reports for the state, including dog licenses and certificates for hunting and fishing.

Contributed to organization of reports for end of year budget hearings.

Acting Tax Investigator / Supervisor, Tax Collectors (1989 - 2002)

Credited with improving day-to-day operations by contributing to weekly meetings.

Processed all payment arrangements for real estate taxes.

Resolved issues with motor vehicle taxes in collaboration with the Department of Motor Vehicles.

Contributed to organization of reports for end of year budget

Education & Training

Master’s Degree, Albertus Magnus College, New Haven, CT

Contact this candidate