Emmanuel Kojo Appiah

Qatar, Doha – Najma, Building 41, St 856, Zone 26

+974******** adumr0@r.postjobfree.com

EDUCATION

University of Professional Studies, Accra Accra, Ghana. Bachelor of Science in Banking and Finance Aug. 2016

• GPA: 3.23 / 4.0

• Honors: Second Class Upper–Division

• Relevant Coursework: [Banking & Investment Analysis, Corporate & International Trade Finance, Money & Capital Market and Financial Accounting]

WORK EXPERIENCE

Brands for Less Doha, Qatar

Cashier, Jan. 2021 – Dec. 2022

Performed the functions of receiving cash and issuing receipts with excellent knowledge of how the cash register operates.

• Managed transactions with customers using cash registers

• Ensured good organization of products and prices in the database

• Scanned goods and ensure prices are accurate

• Collected payments whether in cash or credit or debit cards and issued receipts to customers

• Resolved customer complaints, and provided relevant information to address their concerns SIC Life Savings and Loan Co. Ltd Accra, Ghana

Treasury Officer, Sept. 2016 –Oct. 2020

Evaluated accounts and business plans, built and maintained strong client relationships, with a good reputation for exceeding targets and reducing costs, significantly influenced a 43% reduction in customer complaints and a 60% increment in an entire company's investment portfolio, and grew customer retention by 35%.

• Prepared cash positions daily & Bank Reconciliation on monthly basis.

• Assessed foreign exchange risk and implemented hedge programs and strategies

• Worked with both Governmental and corporate customers with exceptional customer service, which led to 35% customer retention

• monitored and managed the organization’s bank relationships and liquidity management

• Served as a secretary to Asset & Liquidity Management Committee (ALCO)

• Laudable reputation of TAT on payment of customer’s investment maturities as per the SLA of the dept.

SKILLS & CERTIFICATIONS

Languages: Fluent in English; Conversational Proficiency in English Technical Skills: QuickBooks, Oracle, Tally ERP, T24 Banking Software, Microsoft Excel & MS Power BI

Certifications & Training:

• Financial Modelling and Valuation Analyst Program, FMVA®. (CFI, 2022)

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