Zaneta Yvonne Howlett

**** **** ****** *****, **. Petersburg, FL 33711

727-***-**** (Cell)

Email: adumq6@r.postjobfree.com

Detailed-oriented medical professional with over 18 years of extensive cash posting and reconciliation experience. Also proficient in training, auditing, and creating SOPs.

PROFESSIONAL EXPERIENCE

Life-Skills, Empowerment and Development Services, Inc. (L.E.A.D.S.) 08/12/19 to Present

Executive Administrative/HR

My primary responsibility is to work with the CEO to support all bookkeeping, record-keeping and grant reporting. Conducing all new hire onboarding, processing payroll and overseeing our HEARTS-M (Middle School) Grant. Supervising and working with Project Directors. Maintaining all records and data according to best practices.

Responsibilities:

● Working with project CEO, accountant and payroll service to manage the day-to-day finances of the organization.

● Assist project director to manage the program operations budget ensuring fiscal stewardship and sustainability for

the program including timely accounts payable

● Assist with all grant reporting

● Pay all bills, partner referrals and vendors. Keep financial records updated

● Supervising 6 different counties in Florida and my administrative assistant

Johns Hopkins All Children’s Hospital 09/15/08 to 07/22/19

Patient Financial Representative II

My primary responsibility is to act as the subject matter expert for the cash posting team by training new employees, creating cash posting policies and procedures, assisting with yearly cash posting audits, and supporting management by keeping them abreast of the daily cash deposits while reporting our daily run rate.

Responsibilities:

● Retrieve the daily bank report from the finance department, calculate the total deposit amount, and report cash figures to leadership and the Patient Accounts team

● Based on volume, assign daily cash posting tasks to ensure that all EFTs, Credit Cards, Lockboxes, Outreach Deposits, and Finance Deposits are posted by 3pm daily

● Update the cash posting spreadsheet by entering all batch numbers associated with the daily deposit to ensure that we are balanced back the bank report

● Perform monthly reconciliation of all deposits to ensure that we are in balance with the finance department.

● Research missing payments and post to the patient’s account within 24-hours of notification

● Perform a routine audit of the unapplied cash accounts to ensure that payments are identified and posted to the appropriate patient’s account within 30-days of deposit

● Ensure that all payments are posted to the patient’s account within 24-hours of deposit

● Effectively post insurance zero payments, overpayment recoveries, and forwarding balances to the patient’s account

Bethel Community Christian School 5/1/2003 to 9/12/2013

Chief Financial Officer/Administrator

My primary responsibility was to handle all day to day financial and administrative functions for the school.

Responsibilities:

● Oversaw all the administrative duties such as completing student enrollments, rendered disciplinary actions, and recruited, interviewed, and hired staff

● Developed and implemented the annual budget, financial reporting, and strategic plans

● Created, planned, and implemented ABEKA curriculum

● Tracked financial issues and trends through by attending various workshops on behalf of Bethel Community Christian School

● Acted as the liaison between Bethel Community Christian School and the members of the board, auditors, and parents by keeping them abreast of financial obligations and the school’s overall progress

Wellsfargo Money Center (formerly Wachovia Bank) 10/11/01 to 12/20/09

Cash Management Specialist II

My primary responsibilities were to oversee six cash collectors and track money center cash.

Responsibilities:

● Maintained strong internal controls for payment collections to safeguarding against financial loss

● Filled customer cash requests and ensured that their requests balanced to the amount desired

● Retrieved and counted cash receipts from each cash collector and performed an audit to ensure that all cash was processed and reconciled

● Updated and maintained cash handling procedures for all payment receipt locations to ensure that they were in compliance with federal regulations

Gulf Contracting, Inc. 01/15/98 to 09/27/07

Office Manager

My primary responsibilities were to prepare bids for new construction jobs and obtain the necessary permits.

Responsibilities:

● Notarized construction bids to comply with submission requirements

● Recruited, interviewed, and hired employees

● Acted as the primary liaison between Gulf Contracting and all vendors by providing bids, performing walk-throughs of various properties and/or job sites, and preparing contracts

● Prepared payroll weekly

● Processed account receivables, account payables, daily deposits and petty cash

Office Systems:

Microsoft Office Suite to include Excel, Word, PowerPoint, and Quick Books

Patient Accounting Systems:

Meditech, Caremedic (EFR), SSI Billing Module, SSI HARP, Boston Script, FileZilla, EPIC, and Cerner

Other Skills:

Excellent verbal and written communication skills, group counseling and mentoring, and strong conflict resolution skills

Education:

St. Petersburg College, 2000

Early Childhood Education, Associates Degree (A.A)

Northeast High School,

2006, Diploma

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