M

Tracy Machado

209-***-****

adumoj@r.postjobfree.com

Kingman, AZ 86409

SUMMARY

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling team training and following work guidelines.

SKILLS

Food Preparation

Staff Training and Development

Customer Service

Team Building

Problem Resolution

EXPERIENCE

Cook

Modesto, CA

Stanislaus County Sheriff's Dept/ Sep 2018 to Nov 2022

Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.

Used standardized recipes and other instructions to prepare food.

Established and enforced rules for behavior and procedures to maintain order among inmates.

Manager

Modesto, CA

Bob's Take and Bake Pizza/ May 2014 to Sep 2018

Monitored staff performance and addressed issues.

Took and recorded temperatures of food, refrigerators and freezers.

Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.

Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.

Billing Coordinator

Modesto, CA

Sleep Group Solutions/ Sep 2011 to Aug 2013

Worked with team members and leadership to identify and develop process improvements.

Completed billing audits in identified timeframes to report and investigate findings.

Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.

EDUCATION AND TRAINING

Associate of Applied Science: Business

San Joaquin Delta College, Stockton, CA May 1995

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