Experienced Admin and Clinical Medical Assistant

Ms. Tanya M. Gates

***** *. ****** ****** – Calumet Park, IL 60827

773-***-**** – ******.*****@*****.***

Objective: To establish myself in a Medical Assistant or a Customer Care Representative position that allows me to exercise my skills, and continue to enhance my hands-on skills and knowledge to experience career advancement and growth. I have a great deal to offer any company looking for a self-starting, highly energetic individual who enjoys working with diverse people.

EMPLOYMENT

Dermatology Associates of Lagrange

Medical Assistant/Path Coordinator/Clinical Admin Supervisor (10/2016-11/2022)

Responsibilities include:

Rooming patients, taking patient history, and history of present illness.

•Preparing injections, and assisting physicians with medical procedures, (i.e. excisions, I&D, ED&C, etc).

•Contacting patients with results and following up with patients after medical procedures.

•Generating pathology reports for physician and patient review.

•Supervised clinical admin team, who supports the clinical team by generating and delivering reports needed for patients and physicians.

Jackson Park Hospital/NICL Lab., Chicago, IL

Phlebotomist (08/2014-09/2016)

Responsibilities included:

•Drawing inpatient and outpatient blood, (i.e. peds, and geriatrics).

•Tracking and logging daily patient blood draws.

•Processing any hospital laboratory submissions, (i.e. blood cultures, urinalysis, drug screens, etc).

•Greeting and assisting patients on the floor and in rooms.

RadioShack Corp., Blue Island, IL

Sales Associate/Shift Lead (11/2012-08/2014)

Responsibilities included:

Customer Service, (i.e. greeting customer, assisting customer, and solving customer problems).

Managing/leading team of 3 or more when manager is not in store or when asked to do so.

Learning and understanding products to better assist customer with needs.

Daily cash handling, and store operation procedures (i.e. open & closing store, cash count, filing of paper work).

Hinsdale Orthopaedics & Associates, Hinsdale, IL

Certified Medical Assistant (07/2011-09/2012)

Responsibilities include:

•Rooming patients, taking patient history, history of present illness, and vitals.

•Application and removal of casting materials, also removal of sutures and staples.

•Preparing injections and assisting physicians with injections and aspirations.

•Registering patients, scheduling appointments, and making reminder and missed appointment calls.

Perkins Eastman Architects, Chicago, IL

Front Desk Reception/Admin. Assistant (12/2007-11/2009)

Responsibilities included:

•Receiving, screening, and referring calls to appropriate personnel using multi-line phone system.

•Performing general clerical duties, (i.e. filing, typing, faxing, and copying).

•Making travel arrangements, (i.e. flight, hotel, and car accommodations).

•Maintaining executive calendars.

EDUCATION

Everest College (09/2010)

Diploma in Medical Assistance

Southern Illinois University (08/2006)

Bachelors in Criminal Justice

SKILLS

Medical terminology, ICD-9, CPT-4, Insurance verification, Electronic Medical Records, Vitals, Injections, Phlebotomy, CPR, EKG, HIPAA and OSHA compliant, typing 50 wpm, cash count, all Microsoft Apps, NexTech, and EndoSoft systems.

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