Office Manager, Office administrator

Candy Valentine Email:***************@*****.***

Location : Ferreira Street

Nelspruit, 1200

Contact :082-***-****

OBJECTIVE: Customer service professional with more than 15 years of experience and achievements in the tourism and private sector, coupled with strong administrative background and the drive to implement and apply my experience and skills gained over the years. EDUCATION AND TRAINING

LEAD ( Legal Education & Development ) 09 June -13 Aug 2021 Legal Office Administration

Subjects: Regulations & Compliance, Duties & Responsibilities of administrator Insurance, Professional life skills, Managing compliance, Client Care Unigrad College: Aug 2020 – Dec 2020

ICDL Computer Course: Word Processing, Spreadsheets, Presentation NexisLexis corporation

Introduction into Conveyancing

Subjects: Introduction to ownership of property, transfer registration process, Bond registration process, bond cancellation process, Role of the conveyancer, the how and why of the deeds office, Lexis Convey an overview.

Wakefield Real Estate Academy: Period (June 2010- July 2011) Certificate: Introduction into Real Estate, Selling and purchasing of property Property marketing and advertising, Negotiating,

Drafting sales agreements

EXPERIENCE

PA/ Marketing Assistant to CEO

Stormsriver Adventures: ( 1999-2004 )

Duties: Receiving of clients, processing of payments, reservations & payments online/EFT from Tour operators( national & international), Telesales, Sales, marketing, advertising, attending Tourism related trade shows ( Indaba, Getaway)

CEO diary, advertising schedules, appointments & travel diary, travel arrangements ( flights) Deal with customer service complaints/recommendations Bungi Jump co-ordinator & Trainee Manager

Face Adrenalin 1 ( 2005-2006 )

Duties: Receiving of clients, payment process, cash up, stock take, monthly reconciliation, reports, Time sheets, casual wages, customer service officer, telesales, bookings. Face Adrenalin 2

Above company also owns a Tourism lodge. I was promoted as trainee manager at the lodge at a later stage. I resigned upon going on maternity leave. This position and working for this company was not fit for a young, mother being married. Very long hours and holidays. Front of House Manager: Period (May 2007- Dec 2008) 3. The Fernery Lodge & Chalets:Reception, Administration, Reservations, Communication, Marketing, Advertising, Hostess to all guests arriving at Forest Ferns Estate Administration Clerk: Period (Feb 2014- May 2014) Temp 4. MTO/ Cape Pine: Reception, Reservations, Switch board operator, administration.

● Administration/ Receptionist (Jan 2017 – Dec 2017) 5. Johan Huss Primary School: Reception, photocopies, scan, print, telephone, presenting subjects. Administration & Sales (06 Nov 2019 – 28 Feb 2020) 6 Jawitz Properties: Front of House, lead agent, telesales, data capture, switchboard, receiving of clients.

Estate Agent

Swartz Real Estate: Current ( Feb 2022 )

Duties: Listing of properties, generate sales, assisting clients in buying of property, selling of property. Marketing and advertising of property

Lead generating, facilitate negotiations

Drafting of sales agreements, filling and data compilation Telesales, cold calling, follow up on clients existing and new. REFERENCES

Stormsriver Adventures Admin director -Reginah Majola 042-******* Face Adrenalin Owner - Devan Touhey 042-*******

Fernery lodge Owner- Meg Gerber 042-*******

4. MTO/Cape Pine Manager -Koos Lourens 042-******* 5.Johan Huss Primary Principle – DC Mey 042-******* 6 Jawitz Properties Principle – Isabell Lewis 013-******* 7.Swartz Real Estate Principle - Johan Swartz 013-*******

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