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Sales Associate Customer Service

Location:
Marietta, GA
Salary:
22hr
Posted:
January 12, 2023

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Resume:

Career Focus

Summary of Skills

Accomplishment

Esther Love

*** ******** ***

Marietta Ga, 30064

Cell: 404-***-****

E-Mail: adumld@r.postjobfree.com

Career Summary

** ***** + of Experience as a Mortgage Professional/ Officer which Includes Prime loans and Sub Prime Loans, Conventional loans/FHA Loans Jumbo Loans and Super Jumbo Loans and Knowledgeable of Fannie and Freddie Mac Products and Selling B2B as well as B2C. Summary of Skills:* Solid experience in the mortgage banking and the lending scenario with a Considerable knowledge of residential mortgage lending. Specialization in interest-only mortgage lending.

Organizational abilities:

Adept negotiation and presentation skills.

Competent knowledge of relevant software applications. Ability to maintain and quickly gain trust with all sorts of customers. Complete knowledge of pricing and the underwriting procedures in the Mortgage industry.

Adequate knowledge with all the pertinent federal laws (Truth-in Lending, RESPA.) Regulating the lending.

Highly motivated sales associate with extensive customer service and sales Experience.

To educate customers regarding

Product being presented. To gather

Necessary documents meet required

Guidelines at the end of this process

To close the customer.

Computer Skills office skills Literate,

CRM Systems Customer Service,

And strong Phone skills. In bound

Phone calls as well as out phone.

Strong Product knowledge ability to

Change and adapt to work

Environment. Work well with others

Cold calling

Managed accounting close, accounts payable, and financial reporting for Multiple clients.

Marketing Requirements

Worked with customers to define and develop business cases for new products P a g e 2

Professional Experience

Sr. Sales Representative

November 5th 2014

Current

Buckhead Law Group

Buckhead, GA

Sr. Case Manager/Sales Position

Representative of the Law Firm to Consult home owners and analyze there Documentation regarding their income Tax Returns per the IRS. From Monthly financials to payroll as well as reviewing credit

Working with Lenders and their Attorneys to modify and or mitigate their current home loans getting them back on track teach and educate them

. To help them to be more successful not losing their homes. Jan 2012-Nov 2014

ICare Financial Services

Kennesaw, GA

Sr. Sales Rep

This is a live one call close sales, I'd Interview Doctors presenting a 1hour live Web Presentations and analyze the dental doctors physicians etc.. Financial status, and properly evaluate to determine feasibility of capturing lost revenue from patience’s. Preset appointments with the physicians, dental, cosmetic surgery, Implants and specialty physicians

Id educate and offer doctors a new financing options by using our software designed especially for their practice with No Credit Check and zero risk to their practice. Most patients would not even apply for financing when their credit is going to be checked. Costing cosmetic, implant and specialty procedures. Doctors are having to turn patience away whom don't qualify for medical credit cards or other medical traditional payment method. Once the doctors see the benefits I've been able to present to them. And how they are able to capture the lost time and revenue, they are ready to onboard with me, and I'd create the DocuSign while on the live call and the doctors would sign on right then and that's a live 1 call close.

February 2010-December 2011

Equity Loans LLC Mortgage

Atlanta, GA

Mortgage Specialist

Interview and analyze applicant financial status, credit, and properly evaluate to Determine feasibility of granting a loan. Request specified information for loan Application. Refer loan to lender underwriter for approval. Contact Applicant or Creditor to resolve questions regarding application information. Ensure loan Agreements are complete and accurate according to policy. Educate applicant about The loan process and personal credit.

P a g e 3

February 2003- February 2009

1st Class Mortgage

Las Vegas, NV

Sr. Mortgage Broker

Counseling customers, taking applications 1003, and conducting preliminary reviews Once qualified, preliminary loan submitted to the underwriting Dept. for loan Approval. Gathering all income Documentation needed from Paystubs, Tax Returns. Bank statement (all income documents) etc. Interviewing applicants regarding their Home loan and products needed to determine appropriate Terms and pricing, Strong Closings Skills and insuring all Conditions are met for clean Funding. Run AU Engine To Submit for Pre Approvals, Reviewing daily Rate Sheets, and Programs as well as Educating Home Owners of their Loan Transactions. Work Closely with Title Companies and Closing Attorneys to Order Payoffs, and Order Appraisals. Experience With Calyx Point 7.0 and Encompass 360, and New Origination Laws, Conventional Loans and Prime and Subprime Loans, FHA Loans. Work with Internet Lead Generated Leads real time to build business Pipeline, as well as Self-generated Business with Realtors and Investors.

June 2000- July 2003

Wells Fargo Bank

Los Angeles, CA

Sr. Loan Officer

Education

Professional Affiliations

To Service Home Owners through Wells Fargo Mortgage, Direct Marketing Using all Products and Pricing through Wells Fargo Bank. Rate Sheets and Programs working from internal Banking Products. Incoming calls direct into Office, Wells Fargo Customers and Non Customers qualifying them per Banking Guide Lines. Gathering income documents from Pay stubs, Tax Returns, Bank Statements (all Pages) Ernest monies etc...Full Documentation Loans filling out Complete 1003 using Wells Fargo Loans System

Responsibilities:

Meeting with the prospective clients to provide a short presentation of the Mortgage loan products that we offer.

Initiation and development of marketing and promotional strategies of our Company to enable our company to prosper and to reach new heights. Managing the creative content that coincides with the promotional and special Packages to attract mortgage loan customers.

Strategizing the work schedule to meet the sales targets set forth by this Company.

1991 Associated Technical College

Los Angeles, California

Micro Computer Technology

Certification

Micro Computer Technology Repair for Texas Instruments... Society for Marketing Professionals (SMP) International Association of Business Communicators



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