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English Teacher Customer Service

Location:
Clearwater, FL
Posted:
January 12, 2023

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Resume:

Laura Rodríguez

Business Administration

adumkh@r.postjobfree.com

727-***-****

Dedicated professional with demonstrated skills in customer service, business management, and time management. Vast experience in challenging, fast paced environments to provide customer focused solutions. Willing to take on tasks that support both the team and business succeed. Work Experience

Assistant to General Manager

Strategic Roofing LLC

March 2022-Current

Customer service, orders, scheduling, Legal documents Middle School English Teacher

The Community For Learning - Santo Domingo, Dom Rep August 2015 to Present

8TH and 9th Grade Language arts teacher at a project based school. Where we do writing and reading workshops. Focusing on every student's needs.

Language Arts Tutor

Santo Domingo

September 2013 to Present

Private tutor for elementary to high school language arts students Fourth Grade Teacher

Follow Me School Catholic School - Santo Domingo Dom. REP August 2014 to August 2015

Fourth grade Elementary Teacher

Elementary English Teacher

COLEGIO Babeque - Santo Domingo, Dom Rep

January 2012 to September 2013

English ESL teacher from third grade to 6th grade

Chief Administrative Officer

Praxair Dominican Republic

2009 to 2011

Directed all financial, budgeting, operating, compliance, purchasing, domestic market, human resource, public relations, and administrative functions. Ensured timely execution of financial reporting, operating forecasts, cash flow planning, banking, taxation, legal, regulatory, cost/pricing and related activities • Monitored and controlled credit facilities, approved expenditures, and liaised with bankers, government officials, vendors and other agencies. Evaluated local/foreign suppliers for materials, replacement parts and equipment

• Reduced accounts receivable by 50%

• Effectively managed the human resources of the organization according to authorized personnel policies and procedures that fully conform to current laws and regulations

• Worked closely with sales team in order to provide best possible support for clients while increasing earnings and workflow

International Sales Manager

Plastifar

2004 to 2006

Direct all aspects of company sales strategy for an enterprise which manufacture and market disposable plastic products in USA, Puerto Rico, Central America and the Caribbean.

• Set sales target, strategic planning, sales /marketing objectives, identify areas of potential expansion with major accounts and initiate market efforts, develop strategies to balance demand and cash flow requirements per corporate protocols.

• Manage sales representatives in individual markets to insure and optimize market penetration and sales growth, exports

• Played major role in increasing sales by 50% over previous years Wireless Sales Supervisor

Centennial Dominicana

2000 to 2004

Planned, managed and supervised 35 sales representatives the different sales activities at the 13 stores and kiosks. Achieved monthly sales goal by at least 100% and consistently increased performance by 25% YOY.

• Reported all sales activities through monthly meetings and presentations. Interviewed, trained and evaluated personnel. Designed, recommended and carried out fund raising activities and strategies. • Helped launch new products, maintained and audited store and kiosks inventory, with zero inventory loss.

• Accomplished and surpassed sales objectives by maintaining excellence and good customer service. Inventory Auditor

Price Smart - Santo Domingo

September 1999 to September 2000

Auditing

Front End Supervisor

Price Smart - Santo Domingo

January 1999 to September 1999

Supervise a group of 52 cashiers, till management, schedule management, supervise customer service personnel Education

Associate in Culinary Arts

Pontificia Universidad Madre Y Maestra - Santo Domingo October 2014 to December 2014

Associate in Education

Universidad Pedro Henriquez Urena - Santo Domingo

September 2013 to September 2014

Bachelor's in Business Administration Instituto

Tecnologico de Santo Domingo - Santo Domingo September 2000

Skills

• English

• Teaching

• Public Relations

• Strategic Planning

• Writing Skills

• Sales Management

• Presentation Skills

• Financial Report Writing

• Fundraising

• Culinary Experience

• Classroom Management

• Event Planning

• Accounts Receivable

• Budgeting

• Interviewing

• Tutoring

• Schedule Management

• Leadership

• Kitchen Management Experience

• Public Speaking

• Recruiting

• Conflict Management

• Microsoft Powerpoint

• Salesforce

Languages

• Spanish - Expert

Certifications and Licenses

Teaching Certification

Present

Teacher certification on classroom management, teaching methods, building academic curriculums Assessments

Youth program counselor — Proficient

January 2021

Leading, communicating with, and supporting youths Full results: Proficient

Elementary school classroom management — Expert

January 2021

Managing behavior in elementary school classrooms

Full results: Expert

Middle school classroom management — Highly Proficient January 2021

Minimizing classroom disruption and engaging students Full results: Highly Proficient

Customer service — Highly Proficient

January 2021

Identifying and resolving common customer issues

Full results: Highly Proficient

Administrative assistant/receptionist — Proficient January 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

High school classroom management — Highly Proficient January 2021

Minimizing classroom disruption and engaging students Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.



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