G

Kendra Garfield

312-***-****

adumk6@r.postjobfree.com

Chicago Heights, IL 60411

SUMMARY

Bilingual individual well-trained in driving success through careful processing and knowledge of operating procedures. Looking for Vault Teller position where strong skills set will be appreciated. Dedicated vault lead with nearly 1 year of diverse vault experience within banks and armored cars. Highly observant and detail-oriented professional with proven success at securing and balancing vault contents and managing efficient transactions. Math and cash-handling guru especially proficient at smooth cash accounting and spotting and correcting irregularities immediately. Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.

SKILLS

Operating procedures

Reporting and auditing

Teller training

Deposit processing

Customer service and support

Currency and coin counter

Safe and vault operation

Exceptional customer service

Excellent communication skills

CCTV

Organization

Communications

First Aid/CPR

Customer service

Relationship development

Security systems

Problem resolution

MS Office

EXPERIENCE

Lead Vault Teller

Tinley Park, IL

Brinks Services/ Oct 2019 to Current

Used dynamic research and interpersonal skills to swiftly resolve customer issues.

Completed comprehensive tasks by implementing customer service initiatives, audit and restock ATMs and keep records on accounts.

Adhered to regulatory and company security and audit procedures.

Balanced daily cash deposits and vault inventory with zero error rate.

Complied with vault procedures and controls and cross-trained other staff members in vault processes to verify consistent services.

Loaded and unloaded wagons, flatbed carts and buggies carrying heavy coin bags and boxes.

Maintained and monitored coin and currency levels in bank vault and verified coin and currency sums received from branches, correspondent banks, customers and tellers.

Prepared daily branch coin and cash invoices.

Counted cash and bagged or filled cassette trays for ATMs or business customers, prepared cash for delivery routes, reported any cash discrepancies and maintained accurate records.

Ordered and disbursed coin and currency to keep vault balanced and supply branches, banks and customers.

Prepared and securely shipped excess coin and currency to Federal Reserve Bank or correspondent banks, balanced completed work and compiled inventory reports.

Received customer and banking center deposits from armored carriers and balanced deposits to accompanying manifest.

Security Professional

Tinley Park, IL

Allied Universal Security Services/ May 2019 to Oct 2019

Monitored multiple security cameras and fire, building and alarm systems.

Investigated alarms and disturbances to maintain safety.

Documented all security-related situations and submitted in-depth reports to supervisors.

Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Guarded restricted areas to prevent unauthorized entry.

Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.

Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Searched individuals and baggage for devices, weapons and other prohibited items.

Used X-ray machines and other devices to screen guests entering premises.

Security Officer

Chicago, IL

Allpoints Security And Detective Inc./ Dec 2018 to May 2019

Worked with local and federal law enforcement agents to apprehend suspicious individuals.

Monitored multiple security cameras and fire, building and alarm systems.

Investigated alarms and disturbances to maintain safety.

Documented all security-related situations and submitted in-depth reports to supervisors.

Enforced security regulations and escorted non-compliant individuals to private areas for processing.

Verified integrity and accuracy of photo ID's, tickets and passports prior to authorizing passage.

Responded to emergency situations quickly to minimize risk and injury.

Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.

Inspected parking lot to verify parking permits and ticketed or towed all unauthorized vehicles.

Surveilled all areas within facility to identify suspicious behavior.

Patrolled and secured industrial and commercial premises to prevent intrusion.

Security Professional

Highland, IN

Allied Universal Security Services/ Feb 2017 to Oct 2018

Implemented new security protocols to prohibit trespassing and increase safety.

Supervised property entrances and exits and monitored employee safety.

Recorded required data for incident reports and files quickly and accurately.

Trained new security officers on safety protocols and company standards.

Protected company assets against theft or damage by conducting frequent building and grounds patrols.

Acted as first-responder for medical emergencies, incoming calls and code red situations prior to arrival of paramedics and law enforcement.

Analyzed and produced course-of-action reports and escalated issues to management in typical and crisis situations.

Monitored premises and recorded all activity in daily officer report for submission to supervisors at close of shift.

Immediately reported safety hazards including fire and medical to supervisors for remediation instructions.

Investigated disturbances and used proportional and strategic responses to handle different types of issues.

Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.

Administered basic first aid to injured and ill individuals and assisted paramedics with providing advanced assistance and patient transport.

Provided friendly and professional assistance to employees, visitors and customers.

Home Health Aide/Caregiver

Highland, IN

Brightstar/ Jan 2017 to Apr 2018

Monitored client's well-being, safety and comfort under direction of physician.

Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.

Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Supervised medication administration, personal hygiene and other activities of daily living.

Improved patient outlook and daily living through compassionate care.

Helped clients stay happy and healthy by providing mental and emotional support.

Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.

Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.

Assisted patients with such tasks as cleaning and meal prep each day to alleviate burden on family members.

Conducted games and other activities to engage clients and provide mental stimulation and entertainment.

Facilitated best care by developing strong and trusting rapport with patient.

Fostered independence in disabled individuals while closely monitoring safety at all times.

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Maintained patient hygiene by administering bedpans, urinals, baths and shaves.

Monitored medications for patients with various conditions, including dementia and diabetes and kept watchful eye for side effects.

Monitored and reported clients' progress.

Answered questions and assisted with health system coordination, patient rights and privacy of personal information.

Documented client progress in charts and logbooks.

Monitored client behaviors and emotional states, reporting concerns to family members, supervisors and doctors/ nurses and documenting information in files.

Assisted elderly clients with personal hygiene and other daily activities, including bathing, dressing and incontinence care.

Managed various daily job tasks, including patient transportation and appointment scheduling.

Home Health Care Provider

Munster, IN

total in-home services/ Mar 2015 to Jan 2017

Maintained clean and well-organized environment to promote client happiness and safety.

Planned optimal meals based on established nutritional plans.

Dressed, groomed and fed patients with limited physical abilities to support basic needs.

Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.

Helped clients stay happy and healthy by providing mental and emotional support.

Organized and administered medications on clear schedules to help alleviate symptoms and optimize quality of life.

Furnished personal care to clients within private home settings and championed patient independence and well-being.

Ran errands for clients and transported to appointments to maintain wellness and support daily living needs.

Monitored and reported clients' progress.

Met client demands by referring direct care providers.

Improved patient outlook and daily living through compassionate care.

Assisted clients in completing activities of daily living by managing household activities, maintaining daily schedules and providing transportation to and from medical appointments.

Provided companionship, personal care and household management assistance to clients within private home settings.

Fostered independence in disabled individuals while closely monitoring safety at all times.

Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.

Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.

Built positive rapport with referral sources to promote business services.

Delivered exceptional in-home patient care throughout recovery.

EDUCATION AND TRAINING

GED

South Suburban College of Cook County May 2015

South Holland, IL

Some College (No Degree)

American Heartland

CERTIFICATIONS

First Aid/CPR

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