SONIA A. EAFORD
Hollywood, FL *****
Phone: 954-***-****
Email: *******@*****.***
SUMMARY
Reliable, enthusiastic, dedicated individual interested in working in a fast-paced environment that provides the opportunity for advancement and professional development. A team-player with excellent organizational, multi-tasking, and clerical skills; ready to assist your company achieve its goals and able to reach individuals of all ages and backgrounds.
COMPUTER SKLLS
Microsoft Word
Microsoft Excel
Data Entry
ADMINISTRATIVE SKILLS
Multi-tasking
Phone etiquette
Customer service
Office Equipment
MEDICAL SKILLS
Medical Terminology
Medical Billing
Medical Coding
Medical Health Insurance Processing
Medical Office Procedures
WORK EXPERIENCE
Customer Service Representative
IQOR, Hollywood, FL, 2015-2022
Filed insurance claims for AT&T and Cricket
Verified customers’ information
Processed payments while providing excellent customer support
Aftercare Activity
YMCA of Fort Lauderdale, Miramar, FL, 2012 - 2015
Student Intern
Comfort Health Clinic, Miami, FL, 2012
Received and routed messages or documents, such as laboratory results, to appropriate staff.
Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
Transmitted correspondence or medical records by mail, e-mail, or fax.
Maintained medical records, technical library, or correspondence files.
Healthcare Billing Specialist/ Accounts Receivable Clerk
LabCorp. Inc., Hollywood, FL, 2000 - 2010
Entered, corrected, and updated patients' precise billing information.
Communicated with doctor's offices via phone and fax to resolve internal and external problems and customer care.
Entered data and records and verified billing and accounts receivables.
Reviewed source material for errors and irregularities.
Followed appropriate procedures for reviewing and correcting material.
Data Entry Clerk
National Health Laboratory, Hollywood, FL, 1990 - 2000
Inputted doctor's and patient's info and test codes into the database system.
Compiled, sorted and verified the accuracy of data before it was entered.
Compared data with source documents, or re-entered data in verification format to detect errors.
Stored completed documents in appropriate locations.
Located and corrected data entry errors, or reported them to supervisors.
Maintained logs of activities and completed work.
EDUCATION
Office Professional with Medical Billing and Coding - Sullivan and Cogliano Training Center, Miami, FL
Medical Office Assistant Certification - Sullivan and Cogliano Training Center, Miami, FL
Business Administration - Brixton College, London, England