Vishnu Priya, Musgu

adumhe@r.postjobfree.com

860-***-****

Work Summary

•10+ years of experience in the area of Software Testing (Manual and Automation) with a solid understanding of Test Planning, Test Design, Test Execution and Defect Reporting & Tracking.

•Trained people throughout the organization in RPA –Automation Anywhere and (QA) Quality Assurance.

Automation:

●Diverse experience in Information Technology with emphasis on Quality Assurance, Manual Testing, Automated Testing using HP Quick Test Professional and HP ALM.

●Writing different UNIX Shell Scripts for data transfer and file handling.

●Experience in creating and executing Selenium automation scripts and debugging issues.

●Incorporated (BDD) Behaviour-driven development framework with Cucumber tool for a Client Project.

●Implemented headless browser testing and resulted in reduced execution effort.

●Robotic Process Automation (RPA) is software that can mimic the action of a human user. Experience in Scripting and execution of Automation anywhere.

●Minimized the human effort using the RPA and recognized by the client on the same.

●Experienced with performance and stability optimization.

Domain:

•Quality Assurance Analyst/Database quality analyst in diverse industries like Pharmaceutical, Home services, and Post nursing homes.

•Wide knowledge in the business and services of the Post nursing homes and home services industries.

Functional Testing:

•Working experience in various Software Development Life Cycle (SDLC) methodologies - Waterfall Model, V Model, and Agile methodology.

•Expertise in writing and implementing Test Strategy, Test Plan, Test scenarios, Test cases, System testing, Regression testing, Browser Compatibility Testing, Creating Regression Suite and maintaining Traceability Matrices.

•Experienced in distributed testing, multi-user testing, and database testing.

•Strong skills in Batch & back-end testing using SQL queries on SQL Server 2000 and Oracle.

•Worked on SQL databases with an inner join, Left join, Right join and Union.

•Have detailed experience in UI/Frontend and backend validations.

•Have expertise in working various Test Management tools like ALM, Zephyr, and JIRA

•Exposure in Software Engineering Process and familiar with various Software Life Cycle Models like Agile, Waterfall and ‘V’ model.

Qualification: Computer Engineering (BE), JNTU, Hyderabad, India.

External / Professional Certifications

•Certified Advanced RPA Professional (V10.0).

•Automation Anywhere Certified (Dated -27th March-2019).

Skills Summary

Languages/Script

Tools

Operating Systems

Scripting

RDBMS

Visual Basic 6, C/C++, Java, SQL, Oracle, Unix,.Net basics,

Siebel, Mercury Test Director, WinRunner, Load Runner 7.6, QTP 8.0, Testing anywhere automation tool, Quality Center 9.2 and ALM

Windows XP, 7,10, Unix

TSL, VBScript, JavaScript, Perl Script

ETL Tool, SQL Server 7/2000, Informatica tool, MS Access 2000, TOAD, Oracle

Soft Skills

•Good Communication and Interpersonal skills.

•Quick learner and process-oriented to drive customer satisfaction.

•Good analytical skills.

•Zeal to learn new technologies

PROFESSIONAL EXPERIENCE:

Cognizant / Discover bank, Remote January 2021 - Present

Role: RPA/Automation Manager.

Work: Project and test management

Description:

The Functional Requirements Analysis (FRA) is a critical element in the Discovery and Initiate phase of Automation projects. Automating the activities that are currently being performed by support analysts to user access & queue management in Omni suite application. The main workflow was developed in Blue Prism/Selenium.

Roles and Responsibilities

•Simulated the manual process in an automated workflow

•Worked on creating and delivering RPA bots for Banking related applications.

• Automated management of exceptions in case of failure

•Created reusable automation framework with Meta Bots and reusable libraries with data externalization for RPA implementation.

• Email notifications on completion and failure with details

• Non-functional requirements like logging and archiving of ticket data that is processed by the automated workflow on Github.

•Managed and Lead an Automation Team of 6-8.

•Created the test plan, Automation workflow, and Intake form for upcoming sprints & feature enhancements.

•Extensively involved in analyzing business requirements, Interviewing candidates, and helping with training the associates on Robotic Processing Automation.

•Trained associates on Quality assurance and provided the basing business knowledge for functional validation.

•Initiated and implemented Catch point recorder for projects which needed monitoring and optimization.

•Used Rally/JIRA tool for tracking and project management for tracking bugs, stories and other tasks.

Tools used: Selenium/Blue prism, Catch point recorder, Jenkins, Github

PEOPLE SHORES, MISSISSIPPI January 2015 - Dec 2021

Role: QA LEAD and IT Manager

Work: Project and test management

Project Name: RPA Projects on Claims

Description:

People Shores collaborates with the world’s leading tech companies and delivers from underserved communities across the USA. They deliver robotics process automation, cybersecurity, data analytics, cloud, and voice services, with quality and purpose.

Roles and Responsibilities

•Established software configuration control resulting in decreased rework that provided predictable results.

•Developed and mentored two analysts into the position of Team Leader and also helped the company to better allocate and attain resources.

•Developed automated regression test scripts that help reduce the manual testing of essential components of our web application using Mercury Interactive suite of testing tools.

•Established a proactive and creative working relationship with developers.

•Automation Anywhere is one of the popular RPA vendors offering powerful & user-friendly RPA capabilities to automate any complex tasks

•Extensively involved in analyzing business requirements, Interviewed candidates, and helped with training the associates on Robotic Processing Automation.

•Worked on VMware virtualization on a windows server and Linux (worked on windows /Mac / Lenovo and Dell laptops and desktops

•Trained associates on Quality assurance and provided the basing business knowledge for functional validation.

•Worked on creating bots of RPA projects and delivering the projects

•Worked on AI projects to Transform AI Company.

Tools used: Automation Anywhere, QA tools, testing anywhere, VMware, PowerShell

AMERICAN HEALTH TECH INC, MISSISSIPPI Sep 2011 - March 2013

Role: QA Lead

Project Name: Post nursing home enterprise software suites

Work: Manual Testing/Selenium Automation/RPA Automation

Description:

American Health Tech is among the nation's largest providers of financial and clinical solutions in post-acute care, connecting skilled providers to the healthcare continuum. Providers of post-acute care rely on American Health Tech to meet business goals with clinical, resident accounting, financial, and enterprise software suites.

Roles and Responsibilities

•Implemented QA related test automation and minimized the human effort for the repeated actions.

•Write and maintain manual test plans, test scenarios and test cases based on specifications and execute tests.

•Developed SQL queries to create backend test scripts.

•Extensively Involved in analyzing business requirements, creating test plans and test cases

•Handled the responsibilities of executing test scripts, reporting bugs and enhancements

•Interacted with Peers, QA Managers, Business Analysts and Developers in solving various issues

•Responsible for reviewing requirement specifications and updating the existing test cases

•Participated in various project status meetings.

•Automated a web application using Selenium and Cucumber automation using the BDD test method.

•Involved in data setup for the Order Administration Management project.

•Responsible for preparing the Traceability matrix to fill the gap between the requirements and test cases covered.

•Involved in changing the Test cases for regression testing according to the new functionality of the application and executing them.

•Responsible for meeting timelines and managing the project assigned

•Responsible for arranging meetings with Business Analysts and Developers

•Proactively come up with innovative methods to improve software testing, test coverage, efficiency, and regression coverage.

•Coordinated Release Builds with the Release Management Team

•Interacted with business client management to solicit requirements and drive issue resolutions.

•Involved in Requirement traceability matrix preparation.

•Responsible for GUI and Functional testing, user experience using black-box testing techniques.

•Handled various management activities by analyzing and verifying test results, proving status reports.

Tools used: QC/ALM, Java, TOAD, Selenium web driver, Eclipse, UNIX, RPA.Net, Mainframe

ELI LILLY, INDIANAPOLIS March 2009 – August 2011

Role: QA Lead

Project Name: ETL Testing

Work: Manual Testing and Data Analytics using Informatica ETL.

Description:

It is a web content management system to the house, which shares Lilly proprietary medical information with Lilly resources and Health Care Practitioners. The primary function is to help Health Care Providers (HCP) and relevant internal user constituencies to find the timely and specific information they need about medical questions, trial outcomes, and Lilly's products. The user can search the site for medical information to address their specific question. This application will be available to internal and external users. External users are limited to Health Care Professionals and external Lilly Partners that will provide the fulfilment of hard copy content. Internal users will be limited to relevant medical personnel and The Lilly Answers Center agents that have a business need for this information.

Roles and Responsibilities

•Using Informatica ETL fetched the data for Analytics.

•Analyzed Business and Functional requirements of the application and worked with Business users to understand project requirements and to figure out the scope of test strategy.

•Verifying and Going through Business Requirement Documents and Functional Specifications through meetings with the team.

•Developed Traceability Matrix and Executed Test scripts and documented Test Cases corresponding to business rules.

•Worked with the team for the success of the project by one on one meeting and walk-in meetings.

•Reviewed Team member's test scripts.

•Involved in doing Unit testing, functional testing, system testing, and smoke testing.

•Developed test cases and test scripts for the functional testing and performed Integration testing along with the developers.

•Setting up data for the Sample Management project and have done database/back end testing.

•Trained developers on Quality Center (QC).

•Involved in setting up the environment for the ETL testing for the project.

•Worked in the Unix Environment for the ETL scripts.

•Worked with developers and Business analysts for the success of the project.

•Reported bugs to the developers and assigned them to the associated developer using the QC defect module.

•Have done regression testing once the bugs are resolved.

•Worked on QC, ETL, and TOAD tools.

•Involved in different meetings and walkthroughs and sent weekly status to the QA manager.

Tools used: Quality Center, ETL Tool (Informatica), SQL

Vision Quest, Connecticut Dec 2008 – March 2009

Role: QA System Analyst

Project Name: Functional Testing

Work: Manual Testing and Analytics

Description:

As a fully integrated energy company, Direct Energy is one of the largest retail providers of electricity, natural gas, and home services in all of North America. Our company is committed to providing our customers with electricity, products, and services in ways that improve the quality of everyday life. We believe that our customers are our greatest asset, and meeting their needs compels us to communicate, innovate, and integrate so that we can become the best energy company in the market.

Roles and Responsibilities

•Using Informatica ETL fetched the data for Analytics.

•Involved in reviewing the business requirements and functional requirements and entering them in the Quality Center.

•Have written and implemented Test strategies, Test cases and the Traceability Matrix in Quality Center.

•Performed Functional Testing, Regression testing, End-to-End Testing for all Major and Minor Releases.

•Created test data for doing testing.

•Used Automated Scripts for Regression Testing using QTP VB SCRIPTS.

•Involved in Transferring Unix files from Environment Server to Test Server.

•Created Regression Test Suites for every Release worked on Regression Testing for every Release using QTP.

•Used ClearQuest sometimes to Track the Defects, Requests, and Activities but mainly used to report in defect modules in QC.

•Worked with UNIX shell scripts to get data from database tables.

•Attended Weekly/monthly Status Meetings with Development, Business Analysts and other team members on QA Performance.

• Have done the walk-in meetings with Developers and Environment Support to resolve issues.

•Involved in changing the Test cases for regression testing according to the new functionality of the application and executing them.

Tools used: Quality Center, HP QTP, VB Script, UNIX shell script

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