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Customer Service Special Education

Location:
Weston, FL, 33331
Posted:
January 12, 2023

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Resume:

CONTACT

Address : Fort Lauderdale, FL *****

Phone : 954-***-****

Email : adumgk@r.postjobfree.com

SKILLS

• Patron registration

• Cataloging and shelving

• Damaged book removal

• Computer assistance

• Administrative support

• Circulation procedures

• Learning resources

PROFESSIONAL SUMMARY

Service-oriented Library Specialist with proven success helping patrons and librarians with routine needs and special projects. Dependable managing library materials, forms and payments. Self-motivated and committed to fostering superior guest service through efficient operations. Enthusiastic Library Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer service and Management and training in applicable computer programs WORK HISTORY

Library Specialist, 04/2004 to Current

Broward County - Pembroke Pines, FL

Teacher, 09/2003 to 03/2004

Broward County School Board - Ft. Lauderdale, FL

Marketed library's many services to visitors and patrons through active communication.

Handled check-in and check-out process of library books and materials at circulation desk.

• Processed receipt of new book, audio visual and computer software inventory.

• Collected and processed fines on overdue library materials. Assisted patrons with library's computers and provided information on logging onto Internet.

• Maintained circulation desk for lending of periodicals and books. Maintained accurate records and confidentiality of library book and periodical inventory.

Gained strong understanding of various methods for cataloging books and other materials.

Provided assistance and support to staff in regard to facility maintenance, security and services.

• Kept detailed records of lending transactions and library users.

• Placed books on proper shelves when returned to circulation.

• Answered questions from patrons and helped to find desired materials. Educated patrons on use of reference sources, card catalogs and automated information systems.

Incorporated exciting and engaging activities to reinforce student participation and hands-on learning.

Evaluated and revised lesson plans and course content to facilitate and moderate classroom discussions and student-centered learning.

Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.

Completed and filed daily paperwork for classroom activities, including meal count sheets and attendance logs.

ELLEN ABBE

Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives in Elementary & Special Education.

• Graded and evaluated student assignments, papers and course work. Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.

Kept students on-task with proactive behavior modification and positive reinforcement strategies.

Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest of Children's Literature as avenue of study.

Enhanced student knowledge of technology by integrating various web-based applications for research and assignments.

EDUCATION

Bachelor of Arts : Sociology And Elementary Education, 08/1988 Florida International University - Miami, FL



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