ESTRELLA B. REYES

Block **, Lot **, DECA Homes Mactan 5

Basak, Lapu-lapu City 6015

adumfa@r.postjobfree.com

094*-*******

Objective

To obtain a challenging position to expand my experience (Marketing, Administrative or Secretarial functions), learnings, knowledge and skills to be able to contribute to the success of the company.

Work Experience

(PRESENT) PEBA Trading & Mfg. Corp. / PEBA Tandem & Mfg. Inc.

December 7, 2015 – Present

Nov. 5, 2020 – Present PD COORDINATION MANAGER

Jul. 30, 2018 – Nov. 4, 2020 PD ASSISTANT MANAGER

Jul. 20, 2016 – Jul. 29, 2018 ACCOUNT MANAGER

Dec. 7, 2015 – Jul. 19, 2016 EXECUTIVE ASSISTANT TO THE CEO

PAST

Sales & Marketing Officer

San Gabriel Metal Concepts, Inc / San Gabriel Industrial Solutions, Inc.

February 21, 2011 – December 5, 2015

Marketing Officer

Hive Manufacturing Company, Incorporated

September 22, 2008 – February 19, 2011

Marketing Officer (Apr. 16, 2005 – Jun. 4, 2005)

Marketing Assistant (May 23, 2004 – Apr. 15, 2005)

Metamorfose Furniture International, Inc.

May 23, 2004 – June 4, 2005

Executive Secretary & Product Detailer (Oct. 13, 2003 – Feb.27, 2004)

PRD Secretary & Product Detailer (Jun. 12, 2003 – Oct. 12, 2003)

Metamorfose Furniture International, Inc.

June 12, 2003 – February 27, 2004

Position: PD COORDINATION MANAGER (Nov. 5, 2020 to present)

-Monitor and plan for PD lines (casting, finishing and packaging) relevant to load and manpower then make sure it is within its capacity.

-Monitor samples completion and make sure its adherence to shipment date, hand in hand with Project Specialists, Account Management, Purchasing and US Team

-Check dashboard if religiously updated by PD Admin Assistant and make sure that all specs (product, packaging, box lay-out, finishing & casting system sheet, casting/molding instruction, were released on a timely manner.

-Take charge on Administrative side of the Department (Employees evaluation and other PD personal concerns and requests for PD Lines and other Admin Personnel)

-Review and make sure of documents accuracy (product specs, packaging specs, box layout, in house product and ISTA test reports, PPR, buyer's specs (Lowes), IR (THD), Order commitment form, product costing sheets)

-Responsible in coming up with a semi-annual forecasted budget for the Department and make sure expenses is within the budget.

-Coordinate with other Departments and make sure that all requests were attended to by responsible PD personnel

-Make sure that all inflow and outflow of the Department is in accordance with the process flow

Position: PD ASSISTANT MANAGER (Jul. 30, 2018 to Nov. 4, 2020)

-Update samples monitoring and check with Product Specialists on samples status, coordinate with Purchasing and AM for any delays.

-Update Dashboard and make sure that all specs (product, packaging, box lay-out, finishing & casting system sheet, casting/molding instruction, were released on a timely manner.

-Take charge on the Administrative side of the Department (Employees evaluation and other PD personal concerns and requests)

-Review and make sure of documents accuracy (product specs, packaging specs, box layout, in house product and ISTA test reports, PPR, buyer's specs (Lowes), IR (THD), Order commitment form, product costing sheets)

-Coordinate with other Departments and make sure that all requests were attended to by responsible PD personnel

-Prepares, update and traced during deliberation on budget for the Department

-Make sure that all inflow and outflow of the Department is in accordance with the process flow

-Provides assistance to PD Manager as requested

Position: ACCOUNT MANAGER (Jul. 20, 2016 to Jul. 29, 2018)

-Handles business correspondence to all export mixed buyers related to sample, production orders and after sales.

-Received inquiries from buyers on sample development then coordinate with PD.

-Facilitate in releasing sample request to PD and provide commitment to buyers.

-Monitor, follow up and provide updates to buyers regarding the status of samples and make sure to hit target shipment date.

-Facilitate in releasing a request for inspection to buyer’s QA for completed samples.

-Gather all data or costing and generate FOB cost to buyer after CEO’s approval

-Facilitate sample shipment request to Logistics and provide tags/labels to PD

-Keep records & filing of documents related to samples development or production orders for all accounts handled.

-Research relevant information on prospect buyers and send mail shots/product offering.

-Received, acknowledged and release buyer’s Purchase Orders.

-Prepares Proforma Invoice and update internal documents relevant to buyer’s orders.

-Monitor, follow up and provide updates to buyers related to orders.

-Keep records, monitors buyer’s monthly sales and forecasted orders.

-Prepare all buyers’ required documents such as quote sheet, spec sheet, and product safety compliance.

-Facilitate in releasing initial CAPA to QA, analyze and send final CAPA to buyer on failed final inspection, buyer’s claim and rejection

Position: EXECUTIVE ASSISTANT TO THE CEO (Dec. 7, 2015 to Jul.19, 2016)

-Coordinate with all Departments on things to do and make sure its completion.

-Manage daily schedule/appointments/meetings (either internal or external) of the CEO.

-Schedule all meetings for the company and make sure attendees were informed

-Facilitate things needed for the meeting and make sure everything is set up.

-Take down minutes of the meeting and disseminate to all attendees.

-Coordinate with the Company Lawyer on some legal issues

-Liason to the CEO and make sure Department Heads’ concerns were responded and were attended to especially those that needs CEO’s decision.

-Coordinate with US team on some concerns as directed/instructed by the CEO

-Attend external gatherings to represent the company, in accordance to CEO’s request

-Facilitate on some of personal things for the CEO

PAST

Sales & Marketing Officer

San Gabriel Metal Concepts, Inc / San Gabriel Industrial Solutions, Inc.

February 21, 2011 – December 5, 2015

-Handles business correspondence to all export clients and send out mail shots to prospect customers.

-Keeps all records and filing of documents for export customers.

-Prepares proforma invoice, production work order and facilitate shipment request.

-Calculate billing of developmental charges summary for export customers.

-Responsible in sample scheduling and monitoring.

-Facilitates promotions (create brochure/leaflets/calendar/signage/maintain showroom) and sales activities such as trade shows for the company.

-Facilitate and monitors website updates hand in hand with IT Consultant.

-Provides sales tools to sales executives.

-Help maintain systems within the section so as to properly execute the responsibilities given according to the section’s requirements.

-Assumes the responsibility in the absence of the Sales and Marketing Manager.

-Participate in the planning and implementation of work in the Department and contribute of its overall performance.

-Help provide strategic direction and guidance for the section in accomplishing targets.

-Monitor all status of order in production hand in hand with the PCIC-in-charge

Marketing Officer

Hive Manufacturing Company, Incorporated

September 22, 2008 – February 19, 2011

-Handle customer service / email correspondence by responding to client’s queries and other concerns prior for approval of the Managing Director.

-Monitors received and shipped orders, follow up status of orders in production and clients payments.

-In-charge in preparing and releasing delivery receipts, Proforma Invoice and Manufacturing/Job Order.

-Prepares original documents such as packing list, sales invoice and packing declaration for ED and CO processing

-Prepares Proforma BL and forward to the forwarder, broker, fumigator and BPI and coordinate with them any import and export shipment related concerns.

-Coordinates with Mandaue Modern and BPI related to phyto fumigation schedule and certificates

-Prepares loading breakdown and loadplan for every shipment

-In-charge in department's electronic and manual filing..

-Receives incoming company telephone calls in the absence of the receptionist

Marketing Officer (Apr. 16, 2005 – Jun. 4, 2005)

Marketing Assistant (May 23, 2004 – Apr. 15, 2005)

Metamorfose Furniture International, Inc.

May 23, 2004 – June 4, 2005

-Responsible for all European accounts

-Makes marketing strategic plans to create sales and meet target sales.

-Makes research on Furniture Trade Fair and Furniture Retailers in Europe via internet.

-Responsible for attending furniture shows.

-All responsibilities as Marketing Assistant (please refer below)

-Handle customer service and assists Marketing Manager in any concerns.

-Take actions on all clients’ inquiries; status of order, prices, catalog and payment terms.

-Responsible for any revisions and creates Proforma Invoice and Job order.

-Update system and catalog with all product specification

-Monitor client’s payments, status report of order and shipments.

-Prepares sales report.

-Prepares documents for airfreight.

-Receives company incoming telephone calls and electronic mails.

-Responsible in following up pending/unanswered emails to responsible person.

-Takes down minutes of Marketing Department’s meeting.

-Makes summary of overtime request for Marketing Department

Executive Secretary & Product Detailer (Oct. 13, 2003 – Feb.27, 2004)

PRD Secretary & Product Detailer (Jun. 12, 2003 – Oct. 12, 2003)

Metamorfose Furniture International, Inc.

June 12, 2003 – February 27, 2004

-Manage incoming and outgoing correspondence/emails

-Monitor status of unanswered emails to responsible person.

-Takes down minutes of meeting.

- Receive, screen and make calls for the CEO and General Manager.

-Arrange and schedule meetings for the CEO.

-Manage office manual and electronic filing.

-Prepares documents for airfreight.

-Make hotel bookings for the CEO.

-Prepare sample orders and monitor samples issued to suppliers.

-Visit suppliers’ factory with the CEO to check actual status of samples.

-Make notations on item revision and take photographs on sample development.

Responsibilities as PRD Secretary & Product Detailer (please refer below)

-Manage incoming and outgoing correspondence/memo for PRD.

-Coordinate with other departments to cater PRD Supervisor’s needs

-Takes down minutes of meeting.

-Receive, screen, and make calls for PRD

-Manage office manual and electronic filing

-Monitor status of samples.

-Visit suppliers’ factory with the CEO to check status of samples.

-Make notations on the revisions and take photographs on sample development

Educational Attainment:

University of San Carlos

P. Del Rosario Street, Cebu City

1999-2003

Bachelor of Science in Office Administration

Seminars & Workshops Attended:

“Design Thinking” / Bella Vista Hotel, Lapulapu City / Febuary 15, 2017

“Leadership Seminar” / Talamban Leisure Center, Cebu City / March 13, 2015

“Basic of Exporting Seminar” / Alpa City Suites Hotel, Cebu City / June 6, 2014

“Blue Ocean Strategy Seminar” / Alpha City Suites Hotel, Cebu City / May 23, 2014

“Skills & Leadership Training” / RAFI Kool Adventure Camp, Cebu City / Nov 27-29, 2013

“How to Deliver Extraordinary Customer Service” / Waterfront Cebu City Hotel & Casino

(Lahug, Cebu City, Philippines) / April 19, 2013

“Discover the Cure for Cranky Customers” / Waterfront Cebu City Hotel & Casino

(Lahug, Cebu City, Philippines) / April 19, 2013

“Effective Non-Conventional Marketing Strategy for SME’s” / Casino Espanol de Cebu

(Ranudo Street, Cebu City, Cebu Philippines) / June 6, 2012

“Social Networking Sites + Marketing = Sales Seminar” / CFIF Training Room

(Mandaue City, Cebu, Philippines) / February 10, 2012

“Bookkeeping Seminar” & “Quo Vadis Office Professionals” / USC, Cebu City) / February 2003

Honors / Awards Received:

2nd Prize Winner, Stenography Contest (2002)

2nd Prize Winner, Stenography Contest (2001)

Dean’s Lister (1999)

2nd Prize Winner, Oration Contest (1998)

3rd Prize Winner, Inter School Quiz Bowl (1994)

School Salutatorian (1994)

Second Honors (School years 1989 to1993)

First Honors (1988)

Skills:

Possess good public relations, customer service & internet savvy.

Excellent verbal and written communication skills

Knowledge in Outlook Express, Thunderbird, Gmail and Yahoo Mail, Microsoft Word, Microsoft Excel, Microsoft Paint, Microsoft Power Point and Adobe Photoshop/Image X Applications and other Multimedia applications such as Twitter & Linked In

Knowledge in Peachtree and Isaiah System

Can type with considerable speed – 60-80 WPM (words per minute)

Can efficiently facilitate stenography and transcription.

Efficient and effective both in manual and electronic filing.

Can operate: digital camera, scanner, photocopier, computer, printer, fax machine & typewriter.

Organizations Involved / Affiliations:

DECA 5 Homeowner’s Association, Board of Director (2019 to present)

USC Alumni Association (2003 to present)

Society of Office Administrators (1999 to 2003)

Green Leaf Writer (1995 to 1999)

Science Math Club (1996 to 1999)

Supreme Student Council (1998 to 1999)

Personal Information:

Name: Estrella B. Reyes Religion: Roman Catholic

Address: Block 22 Lot 36 Citizenship: Filipino

DECA 5 Basak, Lapulapu City Marital Status: Married

Age: 38 Spouse Name: Mr. Melvin F. Reyes

Birthdate: May 24, 1982 No. of Children: none

Birth Place: Lataban, Liloan, Cebu Mother’s Name: HonoriaL.Bucabuca (deceased)

Height: 5 feet and 1 inch Father’s Name: Eutiquio Bucabuca Sr. (deceased)

Weight: 64 kilos

REFERENCE:

Mr. Lester Losenara / 092******** / Sales & Marketing Manager / San Gabriel Metal Concepts, Inc.

Ms. Racquel Toquero / 091******** / 092******** Former Admin Head / Hive Manufacturing Company, Inc.

Ms. Pamela Mendoza-Patigayon/ 093******** Former Marketing Officer / Metamorfose Furniture Intl. Inc.

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