Service Representative Administrative Assistant
Resume:
‘Sandra Hines
Valencia, CA 91354
slanuza0S@ yahoo.com
Dedicated bilingual English/Spanish Customer Service Representative seeking a position to
utilize my management experience and education. A well organized team player who is detail
oriented and able to handle multiple tasks. Motivated to maintain customer satisfaction and
contribute to company success.
SKILLS PROFILE:
+ Excellent communication and problem solving skills
+ Ability to work independently or participate as a member of a team
+ Experience gathering and analyzing data according to established procedures
+ Ability to plan, organize and manage multiple projects
+ Comfortable in fast paced environments
* Quick thinking and responsive
+ Strong work ethic
+ Demonstrated ability to work with initiative and efficiency
* Possess excellent customer service skills
+ Bilingual in English and Spanish
EMPLOYMENT HISTORY:
Lake Avenue Medical Supplies- Pasadena, CA 05/04 - 08/09
Office Manager
+ Allocated and distribution of rental/purchased medical equipment and supplies to patients
+ Coordinated and monitored the purchasing of medical equipment
+ Communicated with customers as well as vendor on daily basis
+ Set-up new displays to promote new products
+ Manage biweekly payroll for office employees.
+ Collect and retrieved patient data.
+ Insurance verification billing
GC Services- Irwindale, CA 08/11 - 08/12
Court Representative
+ Customer Service
+ Client Relations
+ Cash Handling
+ Collections Department (LA Superior Court House)
+ Schedule Court Dates
EDUCATION:
+ Hoover High School Graduated June 1999
* Cittone Institute, Paramus, NJ Graduated June 2006
+ Medical Administrative Assistant 06/03
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