Customer Service Manager

GLENDORA

BURGESS

*****************@*****.***

843-***-****

Kingstree, SC 29556

Bold Profile

Experienced Manager and Keyholder with over10 years' experience in leadership roles in retail environments. Experienced Manager and Keyholder with over 6 years' experience in leadership roles in retail environments. Experienced Manager and Keyholder with over years' experience in leadership roles in retail environments. Talented 10 seeking to expand upon well-developed [soft skill 1] and [soft skill 1] abilities as part of collaborative retail team. Motivated Keyholder/Head Cashier offering [number] years of 15 experience. Experienced Manager and Keyholder with over 20 years' experience in leadership roles in retail environments.

PROFESSIONAL SUMMARY

foodlion - retail purchasing coonanator

07/2014 - Current

piggly wiggly - scan coronator

04/2009 - 04/2014

WORK HISTORY

• Processed cash, credit, debit and check payments.

• Greeted customers promptly.

• Directed customers to correct store locations.

• Trained and mentored new employees.

• Accepted and processed customer returns.

• Counted out cash drawers and balanced totals.

• Rotated stock according to dates and protocols.

• Opened inventory boxes and restocked shelves.

• Monitored security areas during busy periods.

Improved customer service by projecting friendly and knowledgeable attitude.

•

• Oversaw team of 2 employees.

• Broke down boxes and disposed of trash.

• Completed store opening and closing procedures.

• Received and counted money.

• Processed cash, credit, debit and check payments.

• Directed customers to correct store locations.

• Trained and mentored new employees.

• Opened inventory boxes and restocked shelves.

• Rotated stock according to dates and protocols.

• Counted out cash drawers and balanced totals.

• Accepted and processed customer returns.

• Monitored security areas during busy periods.

Improved customer service by projecting friendly and knowledgeable attitude.

•

• Oversaw team of 20-30 employees.

• Broke down boxes and disposed of trash.

• Completed store opening and closing procedures.

SKILLS

• Hard-working mindset

• Customer service focus

• Sales proficiency

• Marketing understanding

• Merchandising expertise

• Energetic nature

• Team player

• Time management

• Multi-tasking strength

• Energetic nature

• Hard-working mindset

• Payment processing

• Marketing understanding

Lake city High

Lake City • 1983

High School Diploma

EDUCATION

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