Social Services
Resume:
Shereene Ann-Marie Palmer Reid
***-*** ******* ******, ******* Ontario, M6k2y5
Tel: 647-***-**** Email: adulzq@r.postjobfree.com
Highlights of Qualifications
Job Specific Skills
●Critical thinking and problem-solving skills.
●Professionalism, collaboration and strong work ethics
●Innovative and detail oriented
●Effective leadership, management, adaptability and planning skills
Transferable skills
●Critical Thinking skills developed through hard work and determination.
●Microsoft Excel, Word, and Access skills developed in 3 separate courses during education.
●Written and verbal skills obtained from over eleven years in professional jobs and in public speaking through training.
●Multitasking skills developed as an employee in a fast-paced work environment.
●Strong collaboration skills obtained through teamwork for over nine years in a team centred work environment.
●Organization skills obtained from work experience to complete tasks in an efficient and timely manner.
●Excellent in planning, organizing and conducting projects, seminars and workshops.
●Excellent presentational skills.
Education
Diploma in Social Services Worker January 2023- Pending
Sheridan College, Trafalgar Road, Oakville
Bachelor of Arts in Guidance and Counselling August 2007- May 2010
International University of the Caribbean
●Extensive training with practical assessments in catering to the needs of individuals
Certificate in Physical Education and Sports August 2003- June 2005
G.C. Foster College
Effectively prepared lesson plans and teaching aids for the execution of lesson to be taught.
Effectively develop Physical Education Programme Plans for athletes.
Certification/ Training:
Peace Corp Youth as Resources Workshop June 24-26,2013.
Peace Corp Jamaica
Participate in preparing and implementing programmes for marginalized youth who are affected or infected with HIV/AIDS.
Effectively plan and orientate volunteers re: Jamaican culture and language.
Caring for the Trafficked Person
International Organization for Migration
Participate in all activities that is geared preventing the violation of human rights.
Middle Manager’s Development Programme April 2018
Make Your Mark Consultants
Effectively implement programme plans and development tools that redefine how individuals, teams and organizations work.
Participate in interactive leadership training activities to improve how the organization operates.
Preventing, Managing and Resolving Conflict November 2018
Make Your Mark Consultants
Effectively development mediation programmes to mitigate against interpersonal conflicts in the organization.
Events Planning February 2013
Vocational Training Development Institute
Effectively execute events by providing a memorable environment that helps attendees focus on the brand of the host.
Adolescent Sexuality and Decision-Making October 2010
Ministry of Health, Jamaica
Educate adolescent to gain pertinent information and skills needed to make informed decision about sexuality and relationships throughout their lives.
Educate adolescent on the age of minority and their rights to access care at the local Health Authority.
Access to Contraceptives by Minors November 2006
National Family Planning Board, Jamaica
Assist Adolescent in making informed choices about contraceptives to reduce teenage pregnancy as well as lower their risk of contracting HIV/AIDS and other STIs.
Behaviour Change Communication July 2006
Ministry of Health, Jamaica
Assist Clients in understanding the stages/ concepts involved in behaviour change using the stages of change and the Precede Proceed Model.
Experience
Manager May 1, 2018- December 2022
Child Protection and Family Services Agency, Jamaica
Planning, directing, organizing and controlling the operation of the childcare institution to achieve the agency’s objective of providing care and protection for children brought into the institution including comprehensive custodial care.
Overseeing the rehabilitation of the children brought into care through the provision of a therapeutic environment for the redirection and development of the children.
Initiate projects to develop and improve proper utilization and maintenance of the property.
Preparing various types of reports for court, medical and psychiatric referrals, Regional Directors report and annual reports on the facility to be presented to the Minister of Education.
Establishing performance standards for staff in accordance with the Human Resource’s policies and procedures.
Efficiently using government funds, equipment and other goods allocated to the institution.
Participate in the interviewing, selection and evaluation of staff members.
Ensure that appropriate forms of discipline are maintained in keeping with the provisions of the Child Care and Protection act.
Ensure that proper records are kept of all monetary gifts received on behalf of the facility.
● Assist in Preparing recordings and update children’s case file.
● Working closely with the social worker in preparing care plans for children’s institutional care and visit
●Prepare monthly reports and statistical data.
●Initiating contact between client and other support services
● In depth knowledge of the Child Care & Protection Act & Standard of care and other relevant protocol
●Empower individuals, groups and communities through outreach presentations.
●Conduct counselling sessions with clients.
Assistant Manager
(Summerfield Child Care Facility) Sept.2016- May 1, 2018
Supervised of all shift staff
Assist in the continuous monitoring and reviewing the methods and procedures utilized in the collection, dissemination and application of information and update/ adjust as necessary.
Assist in ensuring that programmes are developed and existing guidelines that care and protection of children residing in the facility are always adhered to.
Preparation of monthly reports.
Ensure that all critical incident and disciplinary actions taken are applied and recorded and reported in a timely manner.
Ensure confidentiality is always exercised.
Prepared diet sheets for children residing at the facility.
Participate in planning activities for the social inclusion of the wards.
Assist in the receipt, recording and intervention initiatives for all staff grievance and disciplinary matters that arises.
Ensure that wards receive adequate and correct medical attention.
Prepare correspondences and general reports.
Maintenance of all registers, record logbooks and ensure completion are in conformance with state guidelines.
Ensure the proper maintenance of all staff attendance and leave records and keep staff files up to date.
Perform other office administration duties.
Cater to the physical, psychological and developmental needs of all the residents.
Plan program activities for the residents
Handle conflicts and disputes between children; and encourage a cooperative spirit amongst the children.
Ensure that there is always adequate supervision of residents.
Targeted Intervention Officer December 2007- July 2015
Manchester Health Department
Coordinated and supervised the parish Behaviour Change Communication Programme/ STI/HIV Prevention Programme.
Planned, implemented, evaluated and monitored parish BCC activities including seminars and workshops with a special focus on high-risk communities and vulnerable groups.
Provided technical support to Parish Health Department, Governmental and Non-Governmental Organizations and Private Sector Organizations (health, social, community and business) in the development and execution of STI/HIV Prevention Programme Activities.
Monitored trends in sexual and other risk behaviours, especially among persons at high risk for STI/HIV transmission.
Managed resources allocated to the Behaviour Change Communication programme.
Developed strategies to improve condom accessibility, enhance community mobilization, implement targeted community interventions and increase voluntary counselling and testing for HIV, especially among men and other vulnerable groups.
Monitored and supervised Community Outreach Officers/Community Peer Educators.
Attended and participated in Health Department meetings, STI/HIV/AIDS programme meetings, other national, regional and parish meetings, trainings, seminars and workshops.
Developed and implemented a work-plan in keeping with the programme objectives.
Facilitated procurement for national and internationally funded project activities.
Prepared monthly, quarterly and annual reports for the Medical Officer of Health and Regional and National programme.
Volunteer Behaviour Change Communication and Transformation Consultant May 2010- July 2016
Spalding Peace and Justice Centre
Conducted Life Skills Training workshops.
Plans and Implements group trainings, workshops and seminars. (Conflict management and human sexuality)
Facilitate group and individual coaching.
Provide gender sensitive Services in relation to ethics and code of conduct.
Participate in desk review of the programme’s objectives.
Develops and implements trainings with special focus on the Stages of Change Theories, Effective Communication, Self-efficacy skills and Values Clarification.
Develop and implement appropriate programmes to promote positive behaviour.
Targeted Behaviour Change Communication Peer Educator April 2004- March 2007
Clarendon Health Department
Supervises/coordinates regional HIV Prevention/Behaviour Change Communication’s men’s and women’s health programmes.
Conducts training/workshop with members of target groups (unattached youth, parents, community leaders, most at-risk populations).
Identifies and sensitizes target group influential in program education/services.
Conducts weekly monitoring of sites.
Plans and implements interventions at assigned sites.
Identifies and maps sites frequented by designated populations.
Establishes new services outlets per quarter at sites.
Facilitates referrals.
Conducts focus group discussions per quarter re: education, programs, interventions and projects.
Conducts data entry, analyses and presentations from community intervention surveys and other projects.
Assists with project proposals preparation.
Provides technical assistance for procurement activities and implementation of projects from international funding agencies such as World Bank (IBRD), Global Fund and USAID.
Conducts other interventions and provides technical assistance as per regional work-plans.
Provides monthly report on activities and output.
Teacher, Physical Education and Integrated Science
Ascott High School October 2005
Educating students that are assigned to my class.
Prepared lesson plans and teaching aids.
Records Clerk
Frankfield Health Centre January 1998 - July 1999
Ensure that Clients’ medical records management system is updated.
Manage client’s weight.
Assist in the management of Client’s relations and welfare by providing service to improve their lives as an individual.
Assist with food handlers permit clinics.
Plan different functions for them such as, end of year program, sports day, spelling bee and excursions.
Activities and Interests
Hobbies/Interests: Reading, puzzles, music and learning about languages, culture, Youth social interventions, netball, performing arts and philosophy.
Clubs/Groups:
Co-Chair Events Wellness Committee Child Protection and Family Services Agency
Ensure that wellness activities are planned and executed.
Ensure that meetings are convened as scheduled.
Public Relation Officer Chudleigh Community Council
Promote all upcoming events.
Good time management skills
References:
Mr. Elvis Farquharson
Team Leader, CPFSA
Hanover
Jamaica
Dr Misty Fraser
Medical Doctor
Log Wood Mews
Mandeville
Manchester
Jamaica
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