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Records Technician Customer Service

Location:
Wilmington, NC
Posted:
January 11, 2023

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Resume:

Vanessa Cherry

adulzf@r.postjobfree.com

EXPERIENCE

Colby & Mincey, PLLC

Wilmington, NC

May 2022-November 2022

●Real Estate Paralegal

●Reception and scheduling

●Proform System

●Preparation of seller documents, closing disclosures and HUDs while corresponding with realtors, lenders, and clients in a timely manner to meet closing deadlines.

●Preparation of real estate closing packages

●Banking (incoming funds from clients and lenders, payoffs, and wire transfers)

●Recording of Deeds, mortgages, and other necessary documents in various counties.

●Post closing duties

Lula Balou, Manager

Wilmington, NC

May 2013-November 2017

●Managed up to five employees, including training, scheduling, sales promotions, and marketing strategies

●Vendor networking and merchandise ordering

●Fitting director for photo shoots and fashion shows

●Online creative director and photographer

●Maintained high level of customer service

ACT Medical Group, Medical Records Technician, Chart Abstractor

Wilmington, NC

February 2011-April 2013

●Nextgen and Access Microsoft Programs

●Medical Records

●Triage scanning

●Fax to scans

●Chart abstractions

Breezeway Restaurant, Front of the house Manager, Kitchen and Waitstaff

Topsail Beach, NC

March 2001-April 2011

●Managed up to 12 front of house staff members

●Head Waitress

●Cashier, opening and closing duties

●Catering events

●Food and wine orders

●Maintained high level of customer service and relationship management

EDUCATION

North Carolina State Bar Certified Paralegal

December 2020

Notary Public

Pender County

Commission expires November 15, 2027

Cape Fear Community College, Paralegal Certificate

Wilmington, NC

May 2014

University of North Carolina at Wilmington, Bachelor’s in Criminal Justice

Wilmington, NC

May 2007

SKILLS

Proficient in Apple and Microsoft applications

Management

Critical thinker

Customer service

Fast learner with a strong willingness to learn new concepts and information

Social media savvy

Passionate, empathetic, motivated, and enthusiastic

LANGUAGES

Currently learning Spanish



Contact this candidate