Crystal Davis

Health care

Woronoco, MA *****

adulwm@r.postjobfree.com

+1-413-***-****

I started my career in the health care field in 1995 as a CNA and HHA. In 1999 I went back to school for Medical Assisting and became a CMA, Burdick EKG certified and a phlebotomy tech. As well as going back to college for pre-nursing and psychology from 2014-2017 Willing to relocate to: Holyoke, MA - Northampton, MA - Enfield, CT Authorized to work in the US for any employer

Work Experience

Amazon Delivery Driver

THE PARCEL TEAM - West Springfield, MA

December 2022 to Present

• Delivered products in a timely and courteous manner

• Loaded packages

• Maintained ongoing communication

• Consistently completed on-time deliveries

• Managed paperwork

• Maintained receipts and income from deliveries

• Drove residential routes

• Inspected and maintained cleanliness of Fleet van FedEx Delivery Driver

FedEx Ground - Chicopee, MA

September 2021 to November 2021

Maintained safety and cleaning of my truck, delivered packages to homes in a safe manner. Picked up packages over 149.9lbs without assistance.

• Drove residential routes

• Delivered products in a timely and courteous manner

• Loaded packages

• Maintained ongoing communication

• Consistently completed on-time deliveries

• Managed paperwork

• Maintained receipts and income from deliveries

• Obtained package signatures

House Cleaner

Cleaning with a meaning - Woronoco, MA

January 2009 to April 2021

Cleaned homes of private clients. Weekly and every other week. Cleaned living areas, bathrooms, kitchens sitting rooms

Chiropractic Assistant

Welsh chiropractics - Southwick, MA

June 2008 to June 2010

Assisted with answers the phone, making follow up appointments, collecting co-pays, verification of insurance and insurance coverage for care.

Assisted Dr.Welsh with pt care. Assisted with health fairs Medical Receptionist/Medical Assistant

Holyoke cardiology associates - Holyoke, MA

September 2008 to February 2009

I checked pt in for their appointments and verified all information. I made sure that the crash cart was stocked daily, checked meds for expiration date and if it was near, advised office manager the need for new med. Checked and tested defibrillator every morning. Assisted Dr with stress test and application of Holter monitors performed eggs, filed charts, pt labs/test results. Medical Assistant

Cardiology and Internal Medicine - Springfield, MA February 2000 to July 2007

• Performed clinical skills under physician supervision

• Assisted doctor with in-office procedures

• Used EHR system

• Obtained patient vitals

• Administered vaccines

• Scheduled patient appointments

• Performed patient assessments

• Responsible for front office duties

• Processed medication refill requests

• Assisted in minor procedures

• Performed venipuncture

• Measured accurate vital signs

• numerous administrative duties

• Contacted patients for appointment reminders

• Recorded patient history

• Updated care plans

• charting

• Cleaned patient rooms

• Supported 3 clinicians

• Roomed patients

• Measured vital signs

• Prepared charts

• Scheduled appointments

• Scheduled labs

• Verified insurance

• Called in medication refills

• Restocked patient rooms

Home Health Aide

Talent Tree Agency - Springfield, MA

March 1997 to September 1998

Went to clients homes and took care of household care laundry, dishes,meal prep. Would go to the grocery store. Help with bathing. Total assist clients I would reposition and use a Hoyer lift to get them out of bed and outside or in a different room away from the bed that they spent so much time in. Change linens CNA - Certified Nursing Assistant

Van Duyn Center for Rehabilitation & Nursing - West Springfield, MA June 1996 to January 1997

I worked with clients in a home based and assisted living area. Helped with med reminders, transfers,meal prep, ADLS, documentation and reporting changes to supervisor.

• Worked in a nursing home

• Assisted 7-9 Long term, dementia, palliative care unit patients daily

• Provided patients/residents with care and companionship

• Checked vital signs

• Documented all care

• Made beds

• Cleaned and sanitized rooms

• Performed post-mortem care, if needed

Education

Liberal arts of medicine in Nursing

Springfield Technical Community College - Springfield, MA September 2014 to November 2017

Certification in Medical Assisting, ekg technician, phlebotomy tech Ultrasound Diagnostic School - Springfield, MA

September 1999 to June 2000

High school diploma in General Studies

West Springfield High School - West Springfield, MA September 1993 to June 1996

CNA HHA in allied Health

CTEC - Chicopee, MA

September 1995 to May 1996

Skills

• Experienced (10+ years)

• Clean (6 years)

• Residential Cleaning (6 years)

• Medical Office Experience (10+ years)

• Medical Scheduling (10+ years)

• Home Care (10+ years)

• Cleaning Experience (6 years)

• Commercial Cleaning (6 years)

• ADLs (10+ years)

• Documentation review (10+ years)

• Patient observation (10+ years)

• Meal Preparation (10+ years)

• Insurance Verification (10+ years)

• Office Administration (10+ years)

• Hospital Experience (10+ years)

• Medical Records (10+ years)

• Phlebotomy (10+ years)

• Venipuncture (10+ years)

• Patient Care (10+ years)

• Experience Administering Injections (10+ years)

• Laboratory Experience (10+ years)

• Laundry (10+ years)

• Patient triage (10+ years)

• Wound care (10+ years)

• Experience administering injections (10+ years)

• Working with the Health department (10+ years)

• Prior authorization for tests or medications (10+ years)

• Training of office staff (10+ years)

• Administrative experience (10+ years)

• Vital Signs (10+ years)

• Working independently (10+ years)

• Suture/staple removal (10+ years)

• Stock rooms with required supplies (10+ years)

• Dementia care (10+ years)

• Addiction counseling (10+ years)

• Diabetes counseling (10+ years)

• Assisted the Dr with procedures (10+ years)

• Logged all med samples (10+ years)

• Grocery shopping/errands (10+ years)

• Bathing/showers/bed baths (10+ years)

• Hoyer lift (10+ years)

• Hospice care (10+ years)

• Postmortem care (10+ years)

• Team player (10+ years)

• Ekg (10+ years)

• Patient assessment (10+ years)

• Psychology major (2 years)

• Proficient med term (10+ years)

• Conflict resolution/mediation (10+ years)

• HIPAA,OSHA,up to date on the newest information (Less than 1 year)

• ICD-10 (1 year)

• Caregiving (10+ years)

• Medical Receptionist (10+ years)

• Medical Terminology (10+ years)

• Quality Assurance (10+ years)

• Phone Etiquette (10+ years)

• Case Management (10+ years)

• Computer Operation (5 years)

• Crisis Intervention (10+ years)

• Anatomy Knowledge (10+ years)

• Childcare (10+ years)

• EMR Systems

• Office Management

• Medical Billing

• Office experience

• Hospice & palliative medicine (5 years)

• Home health (5 years)

• Catheter care (6 years)

• STI & STD prevention (10+ years)

• Holter monitor placement and removal/Sent tapes out for reading (10+ years)

• Urine drug screening (10+ years)

• DOT physicals (eye exam, vitals,) (10+ years)

• Medical Coding

Languages

• English - Expert

Certifications and Licenses

Adult first aid/CPR/AED

April 2021 to April 2023

Certified through American Red Cross in adult first aid/CPR/AED Adult and Pediatric First Aid/CPR/AED

April 2021 to April 2023

Certification through American Red Cross for adult and pediatric First aid/CPR/AED with anaphylaxis and epi auto injector

Driver's License

July 2021 to July 2025

Class D

Real ID/Federal license

Assessments

Attention to detail — Familiar

February 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Familiar

Work style: Reliability — Highly Proficient

February 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Highly Proficient

Delivery driver — Proficient

April 2022

Interpreting instructions or signs and solving problems Full results: Proficient

Medical receptionist skills — Proficient

April 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

Medical terminology — Familiar

February 2022

Understanding and using medical terminology

Full results: Familiar

Customer focus & orientation — Expert

February 2022

Responding to customer situations with sensitivity Full results: Expert

Work motivation — Familiar

June 2022

Level of motivation and discipline applied toward work Full results: Familiar

Bartending — Familiar

June 2022

Understanding, pouring, and mixing drink orders

Full results: Familiar

Home health aide skills — Expert

June 2022

Providing care to patients in a home setting

Full results: Expert

Scheduling — Proficient

July 2022

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Nursing assistant skills — Proficient

February 2022

Providing nursing aid to patients using knowledge of relevant equipment and procedures Full results: Proficient

Protecting patient privacy — Expert

February 2022

Understanding privacy rules and regulations associated with patient records Full results: Expert

Clinical judgment — Familiar

July 2022

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Publications

Who's Who Among American High School Students

November 1994

Published for accomplishments as a Peer Mediator. Health Science activities, Bio-Med awards,

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