Customer Service Warehouse Lead

MARK TUNDO

CONTACT

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SKILLS

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Portfolio Management

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Employee Motivation and

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Integrity and Transparency

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Strategic Planning

Inventory Optimization

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Remodels and New

Construction

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Managing Employee Relations

Payroll Preparation

Self-motivated professional successful in seizing viable opportunities for

expansion and innovation in business. Background in increasing profits,

reducing costs and transforming customer service standards,

Experienced in leading and supervising operational and sales teams.

Creative Business Owner with exceptional background spent in logistics.

Proven leader with engaging demeanor and success working in most

demanding environments. Talented in training and mentoring successful

teams.

To seek and maintain full-time position that offers professional

challenges utilizing interpersonal skills, excellent time management and

problem-solving skills.

Organized and dependable candidate successful at managing multiple

priorities with a positive attitude. Willingness to take on added

responsibilities to meet team goals.

WORK HISTORY

October 2015 to Current

Owner/member MDT LOGISTICS LLC, Le Roy, NY

Managed day-to-day business operations.

Consulted with customers to assess needs and propose optimal

solutions.

Trained and motivated employees to perform daily business functions.

Enhanced operational efficiency and productivity by managing

budgets, accounts and costs.

Maintained up-to-date administrative records to monitor operational

conditions.

Recruited, hired and trained initial personnel, working to establish key

internal functions and outline scope of positions for new organization.

Established, optimized and enforced business policies to maintain

consistency and high-quality standards across industry operations.

Reduced personnel turnover and promoted employee development by

recruiting team-oriented candidates and implementing new training

practices.

Keep in Compliance for my fleet and business for dot, nys and federal

regulations

July 2005 to October 2015

Warehouse Lead / Merchandiser Hershey Ice Cream, Batavia, NY

Removed damaged, out-of-code, not-in-set and discontinued items

from displays.

Inspected merchandise for quality and arranged proper display location

on floor.

Updated pricing and signage to complete product displays and

educate customers.

Answered customer questions regarding store merchandise,

department information and pricing.

Cleaned and maintained equipment as needed.

Repaired equipment, kept a log of service for maintenance needs

EDUCATION

July 2000

Welding And Forklift Certifications

Genesee Valley Boces, Batavia, NY

July 2000

General Studies

Batavia High School, Batavia, NY

July 2000

From Boces I've Retained A Certificate in Heavey Equipment

Genesee Valley Boces, Batavia, NY

Contact this candidate