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Sales Intern Customer Service

Location:
Albany, NY
Posted:
January 11, 2023

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Resume:

CAMRYN E. BURRELL

585-***-**** • aduls2@r.postjobfree.com • 27 Scudder Mills Victor, NY 14564

EDUCATION

University at Albany: State University of New York- Albany, NY Masters in Business Administration Intended: May 2024 Concentration: Marketing

Bachelor of Science in Business Administration Graduated: May 2022 Concentrations: Marketing and Management

Cumulative GPA: 3.20/4.00

Honors: Deans List- Fall 2018, 2019, 2021/ Spring 2019, 2020 and 2021 Spellman Academic Award: Fall 2018, 2019, 2021/ Spring 2019, 2020 and 2021 PROFESSIONAL EXPERIENCE

Sherwin Williams- Schenectady, NY

Management and Sales Intern June 2022- August 2022

• Worked alongside store employees, sale representatives and the district manager to hit quarterly margins

• Utilized the company-wide CRM platform to access customer accounts and completed 25 promotional calls a week

• Gained an in-depth understanding of the business functions and supply of the paint and coating manufacturing industry

• Collaborated with my intern team on a project that successfully increased monthly consumer purchasing by 6% Spitfire Consulting Ltd Co – Atlanta, GA

Content Creator September 2021- January 2022

• Utilized graphic design platforms such as Canva to generate digital content for company and client use

• Created an average of 8 social media posts per week for Instagram, Twitter, LinkedIn, and Tik Tok

• Assisted in client rebrand by understanding the current media environment, market trends and industry demands

• Collaborated remotely with my team to develop strategies to increase clientele and better promote our services GCOM Software LLC- Albany, NY

Sales Intern June 2021-August 2021

• Gained an understanding of the process of government technology sales and corresponding SaaS solutions

• Conducted detailed research to assist teams on upcoming demos, proposals, and government contracts

• Worked closely with the marketing and IT team to ensure a strategic outreach through the company website and LinkedIn

• Scripted and produced an original video series on GCOM’s services to be used during employee onboarding Albany Downtown Student Apartments - Albany, NY

Real Estate Intern September 2020- September 2021

• Advertised the 7 available rental properties to local college students by utilizing a variety of promotional strategies

• Directly communicated with interested parties to schedule and perform an average of 5 house shows per week

• Successfully closed yearly leasing agreements that generated over $100,000 in rent revenue

• Gained an understanding of the leasing process and effective strategies that are utilized within the student housing market WORK EXPERIENCE

The Parting Glass- Saratoga Springs, NY

Waitress and Bartender June 2022- Current

• Practice proper food prepping and sanitation that is necessary for opening and closing the restaurant

• Provide a satisfactory dining experience for private parties, weddings and corporate events for 40 or more guests

• Utilize the POS and credit card systems to process customer orders, update inventory and complete payment transactions

• Collaborate with a 15-person staff to ensure guests receive their food and drinks in a timely fashion with exceptional service Washington Tavern- Albany, NY

Bartender August 2021- August 2022

• Served traditional beverages and creative cocktails in high paced environment to 75 or more customers daily

• Maintained a positive customer experience to build a regular client base to insure consistent sales and revenue

• Strategically used social media and direct promotion methods to advertise drink specials and reach intended demographic

• Ensured customer safety by enforcing age verification, overserving laws and following security procedures LEADERSHIP & COMMUNITY SERVICE

Delta Sigma Pi, -Albany, NY

Vice President of Scholarships & Awards May 2021- January 2022

• Oversaw the chapter’s award application process, including setting chapter goals to be on to track to receive awards

• Informed and educated brothers on all fraternal recognition, scholarships and academic development opportunities Capital Roots, - Troy, NY

Food Hub Volunteer June 2020- August 2020

• Assisted in the packaging, sanitation, and distribution of fresh produce for community members during Covid-19

• Fulfilled an average of 40 produce orders per week that were donated to local homeless shelters and families in need PROFESSIONAL SKILLS

• Technical skills- Proficient in Microsoft Office applications, Proficient in Excel, Advanced Canva abilities, Working knowledge of various CRM systems and lead generation systems, B2B sales functions, Digital promotion, Brand management, Customer service, Client management

• Interpersonal skills- Strong verbal and written communication, Proffesional communication, Acitve listening, Coaching leadership approach, Public speaking, Conflict resolution, Relationship building, Teamwork, Personal and professional flexabilty



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