Business Analyst
Resume:
VIDYA POYILATH
Business Systems Analyst with ** years experience in supporting enterprise level products. Specialized in the Contingent Workforce / Vendor Management Systems (VMS) domain.
Buford, GA (Open to remote)
️ *****.********@*****.***
in linkedin.com/in/vidyapoyilath/
WORK HISTORY
Product Manager, COUPA SOFTWARE, INC. Atlanta, GA area
SEP 2018 - JULY 2021 (2 years 10 months)
●Product Manager for the "Contingent Workforce" domain.
●Lead the Globalization (Internationalization and Localization) efforts of the product (Date, Time and Currency formats, UTF-8 characters, Language Translations) that enabled the product to be used in 48 international locales.
●Worked with internal/external stakeholders, gathered information, created Product Roadmap, prioritized product features after analyzing risks, created long term and short term strategies.
●Extensive experience in creating Product Backlog, Functional Design Documents, Epics, User Stories, Use Cases, Product Flow Diagrams, UI Mockups and Wireframes.
●Experience in reviewing test plans, supporting UAT, reviewing tickets, cases.
●Built reusable assets/knowledge base for the team and established standards of operation.
●Organized Customer Advisory Board event for the product area.
Business Systems Analyst, DCR WORKFORCE Boca Raton, FL and Atlanta, GA area
MAR 2014 - SEP 2018 (4 years 6 months)
●Business Systems Analyst in the “Contingent Workforce” domain. Extensive customer facing role with presentations to stakeholders and end users.
●Increased the product revenue by 12% and added 3 new customers by developing Contingent Workforce Management solutions specializing in Request for Quote (RFQ) and Statement of Work (SOW) areas.
●Increased the product usage by 7% by creating UX heavy features such as a portal for potential candidates to connect with suppliers, complete with gamification (points, rewards), while also making the product WCAG (Section 508) Compliant.
●Analyzed the complex needs of the customers in various industries (including Google, Discover Financial Services, Arizona Public Service) and customized the solution and designed integrations with the customers enterprise.
●Prepared Product Flow Diagrams, Functional Design Specifications, Epics and User Stories.
Data Warehouse Developer - Pandera Systems, Dallas, TX July 2012 – Sep 2012
MS SQL Server SSIS developer - Academic Partnerships, Dallas, TX May 2012 – June 2012
Technology Education Assistant (VOLUNTEER) - ImaginOn, Charlotte NC July 2009 – Sept 2009
Software Engineer (Finance Domain) - Fidelity Investments, Bangalore, India and Raleigh, NC Jun 2005 – May 2008
Software Engineer - Infosys Technologies Ltd, Bangalore, India Jan 2003 - June 2005
SKILLS
TECHNICAL SKILLS
●Confluence, Atlassian JIRA
●Asana, Trello
●Visio, Lucidchart, InVision
●SQL Server, T-SQL
●MS Office, Google Workspace
●Autodesk Sketchbook, Inkscape
INDUSTRY KNOWLEDGE
●Requirements Gathering
●Functional Designs, Epics, User Stories
●Use Cases, Flow Charts, Mockups
●Product Roadmaps and strategy
●Risk Analysis and Decision Making
●Globalization (Internationalization and Localization)
●UI/UX, WCAG, Section 508 Compliance
●Agile Methodologies, Scrum
●Unit Testing, UAT
CERTIFICATIONS
●Certified Scrum Master (CSM)
●Certified Contingent Workforce Professional (CCWP) - Staffing Industry Analysts (SIA)
●Microsoft Certified Technology Specialist (MCTS) – 70-433 – SQL Server® 2008, Database Development
●Software Processes and Agile Practices by University of Alberta
●Introduction to Software Product Management by University of Alberta
OTHER SKILLS
●Graphic Design, Writing, Illustration
EDUCATION - Post Graduate - Master of Computer Applications - from National Institute of Technology, Calicut, India
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