Clerical Assistant Front Desk

Heather Edwards

*** ********* *****

Hartfield, VA 23071

Cell: 804-***-****

*****************@*****.***

January 2023

I believe I have the necessary skills and abilities to be a part of your team. I’m organized, resourceful, personable, independent, good at multi tasking, and a fast learner who enjoys working well with others.

I have learned many procedures and have many duties in my current posistion. Greeting patients as they come in for their appointment and answering phone calls. I schedule patient appointments, handle their accounts, take care of their bills, and answer any questions that they might have. Check on their insurance and what they are eligible for, and then explain to them their coverage. Also any preauthorization’s and EOB’s. I am very dependable, loyal, and professional and always have a positive attitude in any situation. I like taking care of my patients as if they were family.

Joining your group would give me the opportunity to develop useful skills that will help in pursuing my career in helping others all while working and being a part of your team remotley.

I look forward to hearing from you and thank you for your consideration.

Heather Edwards

HEATHER EDWARDS

236 Woodberry Drive Hartfield VA 23071

Cell 804-***-**** Email: *****************@*****.***

EDUCATION

Mathews High School one-year ahead, diploma. -2008

Graduate of Alpha Omega School of Real Estate. -2008

Attended Rappahannock Community College

Majoring in Business Management.

CNA Program January 2013

CPR Certified

Radiology Certified (dental)

SKILLED EXPERIENCE

Dental: Chairside/Hygiene Assisting: Crowns & bridges, fillings (Amal & Comp), extractions, root canals, night guard & whitening impressions, polishing & x-rays.

Dental: Ordering supplies for large practice and budgeting their products that they use.

Microsoft Word, Excel, and Power Point, Practice Works, SoftDent, Curve, Dexis.

Experience in archiving files, creating brochures, ads, editing websites, spreadsheets, charting, treatment plans, checking out patients and scheduling appointments, referrals and prescriptions.

Filing insurance, checking eligibility/insurance verification, status of claims, EOB’s, sending pre-authorizations, greeting patients, answering phone calls, making referral appointments for patients, posting checks and insurance checks, deposits, marketing, ordering, planning events for the office, and running errands as needed.

EMPLOYMENT HISTORY

Clerical Assistant-VIMS, Gloucester, VA 2007-2009

Receptionist-Edwards Bay & River Properties, Deltaville, VA 2009-PRESENT

Retail-SHOW OFF, Kilmarnock, VA 2011

Chair Side Assistant- Dr. Westbrooke, Irvington, VA 2011

Chair Side Assistant- Dr. Peter Foster, Gloucester, VA 2012-2017

Ordering Supplies- Dr. Lombard, Dr. Vogt, Dr. Foster 2013-2017

Front Desk Administrator- Dr. Nester 2017-PRESENT

REFERENCES

Brooke O’Malley 804-***-****

Sonia Grant 804-***-****

Natalie Fox 804-***-****

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