Dental Assistant Service Representative
Resume:
J O S E F I N A
R O D R I G U E Z R I V A S
adull4@r.postjobfree.com
Ft. Worth, tx 76115
PROFESSIONAL SUMMARY
Dental industry worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities, by carrying out basic dental tasks. For example, sterilizing dental equipment, setting up examination rooms, instructing patients in proper oral hygiene and plaque control regimens, and increasing customer satisfaction. SKILLS
Bilingual (English and Spanish) Instrument preparation Patient services X-ray patients
Assist dentist Radiography safety
EXPERIENCE
Registered Dental Assistant, Waco Family Medicine. (WFM), Oct 2015 - Current, Waco, Tx. Provide chair-side assistance during operative, and preventive dental procedures. Prepared and sterilized dental equipment prior to procedures. Assisted dentists with instrument transfer, retraction, and preparation of dental instruments and materials.
Maintained compliance with all regulatory requirements and standards through inspection of dental components.
Assisted patients with dental needs, providing excellent internal and external customer service face-to-face contact.
Instructed patients in oral hygiene and plaque control programs. Documented observations and interventions in the permanent record of each patient. Assisted dentists with conducting procedures such as extractions cleanings and Amalgam or resin Fillings.
Customer Service Representative, American Income Life Insurance. AIL, Jun 2015 - Jun 2016, Waco, tx
Answered incoming calls and assisted customers with questions. Researched assistance requested and offered accurate information to resolve issues and respond to inquiries.
Made calls to verify customers satisfaction and to inform customers of benefits, claims and authorizations.
Baker, cashier, stocker, clerk., Slovaceks, Jun 2012 - Sep 2015, West, Tx. Answered questions regarding bakery products.
Assisted customers with locating items, answering questions and providing direction JR
May 2015
May 2012
and friendly service.
prepared and baked Kolaches, pies and Cookies.
EDUCATION
RDA Certificate
TSTC - Waco, Tx.
High School Diploma, Hish School Graduate
West High School - West, Tx.
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