Autumn Hardie

adulia@r.postjobfree.com

**** ***** ******** ***** ****

Burgettstown, PA 15021

Cell: 724-***-****

Experience

**** - ******* ********* ******/******/Proofreader September 2019 – August 2022 Crossroads Church Oakdale, PA Communications Administrative Assistant (remote)

May 2017 – March 2022 Hebron Presbyterian Church Clinton, PA Administrative Assistant

May 2014 – April 2016 Burgettstown Community Library Burgettstown, PA Librarian Assistant

Dec 2010 – June 2013 The Salvation Army Carnegie, PA Receptionist/Property Department

Office Manager/Development Department

● Write Review articles errors, and make correspondence edit suggestions, and collaborate with individuals to help provide clean and clearly

● communicated documents

● Type research papers and other written materials, data entry for bookkeeping

● Responded to online prayer chats and general inquires, email, and social media messages

● Updated website content and created new pages

● Created registrations and updated member information in Planning Center Online

● Created weekly e-newsletter and special event communications

● Ordered materials for employees

● Created announcement document for weekend services

● Proofread materials to be published and printed regularly

● Prepared message notes and weekly online group guides on website

● Completed weekly message slides

● Other assignments as needed

● Handled incoming calls, correspondence, weekly bulletins, email, church calendar, monthly newsletter

● Basic accounting and finances

● Ordered supplies

● Communicated with congregation members regarding all aspects of administrative work for the church

● Restocked books into inventory

● Assisted patrons with book selection, ordering materials, distribution of materials

● Offered support to patrons seeking computer assistance

● Assisted with other tasks as needed

● Directed incoming calls to appropriate contacts

● Prepared large volumes of mailing list correspondence to send to business affiliates

● Scheduled and coordinated room reservations for various meetings held at facility

● Researched and reported property related information as needed

● Assisted other departments with seasonal projects as needed Oct 2009 – Dec 2010 Adecco/Servicelink Coraopolis, PA Quality Control Reviewer

Mar 2008 – Jul 2009 Youth Villages/Deer Valley Linden, TN Residential Counselor Intern/Overnight Teacher Counselor Sept 2003 – Mar 2008 Countrywide Home Loans Coraopolis, PA Insurance Technician II, Lender Service Associate/Customer Service Representative Apr 2001 – Aug 2003 Concord Hospitality Enterprises Pittsburgh, PA Night Auditor/Guest Service Representative

Jun 1999 – May 2001 Steel City Restaurants/Burger King Pittsburgh, PA Crew Leader/Associate Manager

Jun 1999 – Aug 1999 Home Service Solutions Pittsburgh, PA Sales Representative

Reviewed mortgage documents to ensure quality and consistency in reported information and timely product delivery

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● Utilized various computer programs to correct and deliver information to clients

● Communicated with clients and vendors regarding needs via phone and e-mail Responsible for individual, group, and family therapy and intake sessions for emotionally and behaviorally challenged

● youth in outdoor residential facility

● Facilitated Coordinated weekly some case treatment management team meetings services and including consultations documentation for 11 youth of treatment planning, treatment updates, writing treatment plans, and discharge planning, transportation arrangements for court hearings, and scheduling psychological appointments

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Provided life skills training and instruction to group of emotionally and behaviorally challenged youth boys while living

● on campus site for 4 days per week

● ● ● ● ● Responsible Processed Answer Resolve Updated high issues insurance insurance for volume on timely customer information reports of and phone accurate accounts for calls received settlement from processing related through lender of to claims billing of employees e-daily mail, and reports fax updating correspondence, and customer special projects loans and phone assigned verification by management

● ● ● ● ● ● ● ● ● Worked Provided Responsible Completed Assisted Maintained Exercised Managed Processed independently with the weekly ways daily nightly accurate for highest training of guest ensuring payable creative hotel records level billing new as accounting guest only expenses of employees problem of accounts guest employee satisfaction cash satisfaction by solving records flow and on coding on regular from issued by to and night and assisting resolve at shift ensured front all credit shift submitting to times guest desk shift with card that duties problems directions refunds all information accounting and and to procedures and ensure adjustments to accommodating procedures the repeat corporate as well as visits balanced needed as office guest’s night to the audit hotel needs procedures

● Monitored morning food preparation to ensure low food costs and prepared food as needed

● Responsible for keeping cash drawers in balance from shift to shift

● Prepared sandwiches as desired by request of customer

● Served customers in a friendly and personalized manner

● ● ● Made Informed Referred sales and potential inquiries reported customers about leads to potential about supervisor benefits customer’s and of maintained the home networking or contact business company with improvement references needs Education

Undergraduate Studies

Bachelor of Business Administration Human Resource Management Robert Morris University

Pittsburgh, PA

Aug 1999 - May 2003

Graduate Studies

Master of Arts Professional Counseling

Liberty University

Lynchburg, VA

Apr 2004 - Aug 2011

Objective

My personal mission is focused foremost on the pursuit of excellence to deliver results that meet the need for the task at hand. My desire is to serve others in the most professional manner possible and utilize the education, knowledge, and skills that I have acquired in a personalized and compassionate manner. Skills

Awards

President’s Award Recipient for 2002 Concord Hospitality Enterprises – selected for superior customer service and guest satisfaction, dedication to achieving the hotel’s mission, and maintaining positive relationships with employees at the hotel.

● ● ● ● ● Trained Trained Ability Excellent Ability to to in in knowledge type work Adolescent Trauma-70+ well Focused words independently of Community Microsoft per Cognitive minute Word, Reinforcement Behavioral Excel, PowerPoint, Therapy Approach (TF-(Access, ACRA) CBT) Windows for substance abuse

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