Insurance Specialist Customer Service
Resume:
Jennifer B. Starling
******************@*****.***
Objective: To obtain a challenging career with a successful organization in which I can utilize my excellent administrative skills.
Experience:
JLL-Midnight Sun Technologies 6/2019-Present
Material Coordinator Jacksonville, FL
●Review incoming work orders for accuracy and order necessary materials needed to complete jobs, taking into consideration material price and shipping costs.
●Work with Managers and Technicians to correct requisitions that have discrepancies.
●Confirm purchase orders with vendors and ensure accurate pricing.
●Assist with maintaining stock levels for all materials used in the warehouse.
●Generate and confirm purchase orders for materials.
●Work with receiving department on material issues and/or non-stock items.
●Go over invoices with the accounting department on any price discrepancies.
●Ensure that all purchase requests are fulfilled within the Technician’s due date.
Patriot Logistics Inc. 2/2014-6/2019
Accounts Receivable Specialist/Office Manager Jacksonville, Fl
● Prepare invoicing and submit to customer for payment.
● Answer multiple phone line systems utilizing strong customer service skills in order to answer customer’s questions regarding their invoice.
● Research any invoice disputes from customer.
● Prepare and enter all information received from the drivers into payroll system.
● Status follow-up to customers for any delinquent and unpaid invoices.
● Verify all timecards are calculated and sent to Corporate bi-weekly.
● Review, approve and order supply requests for multiple offices.
●Assist Employees by explaining different Healthcare Benefit options and verifying forms are completed and accurate.
Baptist Medical Center 5/2013-2/2014
Insurance Specialist Jacksonville, Fl
● Call insurance companies, doctor offices, patients and places of employment to obtain accurate insurance information in order to file medical claims to carrier.
● Research medical claims in order to determine accurate insurance information in order to process for payment.
● Follow up and confer with insurance companies to determine patient responsibility portions of a medical claim.
● Appeal inaccurate payment decisions as determined on individual case basis.
Eleets Transportation 4/2012-10/2012
Accounts Receivable Specialist Jacksonville, Fl
● Prepare invoicing and submit to customer for payment.
● Filing and copying of all processed invoices.
● Answer multiple phone line systems utilizing strong customer service skills in order to answer customer’s questions regarding their invoice.
● Research any invoice disputes from customer.
● Prepare and enter all information received from the drivers into payroll system.
● Status follow-up to customers for any delinquent and unpaid invoices.
Roadmaster Drivers School 11/2011-4/2012
Receptionist Jacksonville,Fl
● Prepare and enter all information received from the students into the computer system and place in the student’s folder.
● Upload and post received payments from students into computer.
● Answer multiple phone line systems utilizing strong customer service skills, in order to direct students to the correct school representative.
● Filing and copying of all student’s information to correct location.
Hart Transportation 11/2005 – 3/2011
Accounts Receivable Specialist Jacksonville, Fl
● Prepare invoicing and submit to customer for payment.
● Filing and copying of all processed invoices.
● Answer multiple phone line systems utilizing strong customer service skills in order to answer customer’s questions regarding their invoice.
● Research any invoice disputes from customer.
● Prepare and enter all information received from the drivers into payroll system.
● Status follow-up to customers for any delinquent and unpaid invoices.
● Upload and post received payments from customers into AR and Bank Account.
Linville Management Services 3/2002-2/2003
Insurance Specialist Jacksonville, Fl
● Call insurance companies, doctor offices, patients and places of employment to obtain accurate insurance information in order to file medical claims to carrier.
● Research medical claims in order to determine accurate insurance information in order to process for payment.
● Follow up and confer with insurance companies to determine patient responsibility portions of a medical claim.
● Appeal inaccurate payment decisions as determined on individual case basis.
Education General Education Diploma 2001
Concorde Career Institute 2002 – 2003
Medical Assistant
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