Supervisor Assistant Resolution Specialist

PERSONAL DETAILS

Name: George Akiki

Address: Beirut Lebanon

Email: *******@*****.***

Mob: +961-*******

Languages:

English Fluent, Arabic Native, French

PROFESSIONAL OBJECTIVE

Dedicated Dual citizenship professional manager with over 23 years of comprehensive experience effective leader and communicator who excels at using conceptual talents, human and technical skills to successfully reduce coasts, direct projects to streamline operation and increase productivities. Self- confident and enthusiastic, with extensive knowledge of process optimization and unmatched worth ethics. SUMMARY OF QUALIFICATIONS

Highly adaptable communicator with excellent communication skills, leadership and interaction with all levels of management,

Seasoned professional, with planning, execution and ability to handle multiple functions and activities in high-pressure environments with tight deadlines and goals,

Flexibility to respond to a range of different work situations, superior decision-making skills

Highly motivated, positive and goal-oriented, with demonstrated professionalism, attention to detail as well as the ability to build and lead effective teams,

Excellent reputation as a team player, conflict resolution specialist, and problem solver,

Over seven (8) years of experience in International sales and negotiations,

Technical acumen and understanding of key issues and dynamics of global enterprise network infrastructures, renewable energy, computer application hardware, software, MS office and IT,

Strong persuasion skills and charming personality, exceptional interpersonal skills,

Excellent record of accomplishment of bottom line results and budgeting processes,

An excellent track record of successful financial management. EMPLOYMENT HISTORY

Mar 2015 – 2021 Al Fadi International consortium, Beirut Lebanon Aims of the consortium is to employ its advanced financial & technical capabilities by providing consulting & contracting services to various industries in the African continent. COO

Oversaw the consortium ongoing operations and procedures

Design and implement business strategies, plans and procedures

Set comprehensive goals for performance and growth

Establish policies that promote company culture and vision

Issued contracts and authorizations for various multinational representative

Managed contracts and JV’s made with customers, vendors, & partners

Provided effective communication and project management skills

Inspired and managed change, Emotionally stable

Drafted, evaluated, negotiated and executed contracts

Participate in expansion activities like investments and corporate alliances etc. 2019 - 2020 ENS Catering LTD, Port Harcourt Nigeria Operation Manager

Generate new policies and procedures to increased ENS catering package sales

Negotiated directly with suppliers and contractors involved with a specific event; the purpose is to ensure the client would never exceed budget without compromising the success of the event.

Audit the different areas of the dining room and the kitchen to ensure cleanliness, sanitation and orderliness were in compliance with the city government’s health regulations.

Attend personally to all customer service issues; endeavored to resolve concerns and issues within 24 hours.

Implement proper internal controls to achieve organizational targets

Induce a various comprehensive set of controls designed to mitigate risk and enhance the accuracy of the inventory

Manage financial transaction and coordinate audit processes 2014 IOTA Station Road26, CH-1295 Mies, Switzerland Contracted to Schneider Electric France, Tier 4 Data Center Bank Audi Kfour, Lebanon PROJECT Supervisor

Managed construction sites and supervised contracted staff

Provided technical advice and problem solving

Followed up with Contractors and/or subcontractors to ensure their work complied with project design drawings, specifications & meeting planned dates in schedule.

Interacted with Project Director for clarification in design.

Reported daily to the project director about progress, non-compliance, and any work delays.

Ensured that communication regarding any changes in the plan reached the Contractors

Actively monitored the work environment for safety

Identified and highlighted possible risk on project

Attended and reviewed all benchmark meetings

1999 – 2013 International Gateway, Downtown Beirut area Lebanon Human Resources Director / Executive Manager

Guided and managed for over 10 years the overall provision of Human Resources services and programs for the entire company. The major areas directed are:

Developed and implemented a strategic human resource development plan, as well as policies and procedures that define human resource role around client needs while enhancing diversity in the workforce,

Ensured compliance with all legal requirements regarding employment.

Oversaw capital expenditure budgeting considering project cost, financing costs, cash flow and return on investment.

Supervised and supported management of rented property, including office premises, equipment maintenance and repair, security and safety.

Lead the HRD in ensuring quality employee relations. Fair and equitable compensation decisions and opportunities for all employees, oversee payroll processing, labor agreement administration, training, performance management, employee assistance program,

Coordinated implementation of services; with the expectation of improved and efficient work processes and practices, staff recruitment and retention, cost savings, and collaboration between departments; aid with and interpretation of HR related policies, procedures, programs, laws, fiscal planning, reporting, disciplinary procedures, and associate counseling,

Improved paperwork processing time by 50% by streamlining submission processes,

Saved 20% /year on payroll by reorganizing structure to eliminate unnecessary positions,

Established new application protocols that increased interview applicant quality,

Created new compensation structure that improved employee morale and boosted performance, Purchasing Director

Main responsibility is to search for the highest quality merchandise at the lowest possible purchase cost. Control purchasing department budgets.

Saving up to 20% on the yearly budget by directing and managing all operations related to company- wide purchasing activities. Reviewed and approved administrative purchasing and clerical procedures after determining which bids and procedures best meet the company’s needs.

Monitored macro trends in supplier and contract base and implemented plans to react.

Built and develop relationships with key suppliers and customers.

Saving an extra 3% by meeting with vendors and negotiating ways to improve pricing, product quality and delivery time.

Analyzed market and delivery systems in order to assess present and future material availability, participated in the development of specifications for equipment, products or substitute materials.

Prepared reports regarding market conditions and merchandise costs. Project Manager

Held and managed a 4.5 million US dollars Active Cabinet project for the expansion of eight thousand (8000) fixed telephony lines in various sites with the Lebanese Ministry of Telecommunication in Lebanon for the duration of 4 years.

Monitored project risks and scope creep to identify potential problems and proactively identified solutions to address them in advance,

Monitored project for cost, resource deployment, timeliness and quality work,

Managed client expectations by ensuring delivery of the highest quality service,

Planned, developed and executed schedules to ensure timely completion of projects.

Collaborated with the Finance staff to evaluate the project performance and to recommend refinements and improvements of all components of the proposal.

Established and maintained on-going client relationships with various parties to anticipate and resolve potential problems

Business Development Manager

Developed and built relationships with the Telecom sector in the Middle East region, Turkey, and Africa.

Revenue generation & sales target achievement through new strategy and innovative ideas.

Travelled extensively to meet with all our prospects & existing clients to build an internal support and implement communications plans

Aggressively identified opportunities, developed focus, and provided tactical business solutions.

Developed and executed strategies with each partner to ensure maximum advantage and maximize revenue impact to International Gateway.

Negotiated and closed complex contractual agreements. Leveraged all internal resources from nearly all functional areas including sales, product, engineering, legal, and marketing to accomplish my goals.

1989 - 1993 COMPAQ COMPUTER, Houston, Texas USA

Production Supervisor Assistant

Worked closely with top management in handling research assignments at the staff Vice president levels.

Implemented innovative programs designed to maximize human productivity and organization effectiveness.

Assisted in implementing self-Inspection Program for Spares Processes.

Received special training in various areas: Line Operator, Rework Operator,

Performed diagnostic, testing and troubleshooting failure of various type of PCB boards, 1989 - 1990 CAMERON IRON, Houston, Texas USA

Site Engineer

Subsea equipment experiments pressure testing for under water cabling. Collected and processed various data and measurement readings,

HVAC Heating Ventilation and Air-conditioning

Updated Records, performed servicing duties, checking for faults 1981- 1989 Bisbano’s, Lafayette, Louisiana USA

General Manager

Major accomplishments include implementation of a new system for more control and saving potential of improved labor cost, and cutting expenses,

Effective management techniques, purchasing, receiving, production, beverage service, scheduling, accounting, advertising, customer relation and food cost,

Excellent record of achievement in Sales as cash flow improvement, improve net earnings by 10 % through applications of creative cost reduction and control techniques, 1980-1981 American Food Management, Lafayette, Louisiana USA Team Leader

Controlled all aspects of food and beverage relating to the catering department EDUCATIONAL BACKGROUND

Food Safety & Hygiene level 3, March 2020

CIEH Intermediate, certificate

Telecom Literacy --- October 2003, Advance Fiber Com. Petaluma, California USA 9.0E Operation & Maintenance, 8.0E xDSL, V5 Interface, 5.0 Access Manager

Telecom Literacy --- December 2002, London (InterWave Communication Inc): GSM Architecture, WXCII System, Wave Transit System, BSS System, & PCR System

Telecom Literacy --- March AFC Paris:

AFC’s OmniMax Product Family, Release 8.0 Features and Applications

Computer Literacy courses --- Public Relation Training 1990-1992: COMPAQ COMPUTER, Houston, Texas USA

Southern Technical College, Lafayette, Louisiana USA Electronics Degree, 1990

University of Southwestern Louisiana, Lafayette, Louisiana USA Business Administration, 1986

REFERENCES

Excellent business and personal references available upon request

Contact this candidate