Security Officer Prevention Manager

BILLY U. LUTALI

*** ******** ***** ****** *******, WA 32828 425-***-**** ******@*******.*** mailto:******@***.***

Objective

Seeking a position with a premier global company with opportunity for advancement.

Highlights of Qualifications

More than 22 years’ experience in Security/Loss Prevention; trained over 3,000 employees including over 350 security officers; mentored 10 employees to achieve leadership positions

Implemented company initiatives and shrinkage reduction programs resulting in the Nordstrom Rack Manager of the Year (2014) for leadership and best shrinkage results in two store locations

Achieved the largest shrinkage reduction in the Nordstrom Rack Division (over 120 stores company-wide), which was the lowest shrinkage ever recorded at the Lynnwood location

Spearheaded a New Hire Security Training by creating and developing a program that comprised emergency response, basics of physical security, customer service, and professionalism

Demonstrated shrinkage productivity by consistently ranking in the top quartile company-wide between 2007 and 2015

Provided security assessment of all major company events and celebrity appearances; formulated security plan based on assessment and executed security details to manage, monitor, and ensure the safety and security during and after special events

Summary of Skills and Experience

Experienced internal/external investigator assigned to 6 stores in Northwest Region, support shared services by ensuring the exposure to internal and external fraud losses are successfully investigated and resolved in a timely manner.

Managed logistics team of 20 employees, led high volume online order operations, shipping, delivery inbound/outbound merchandise management, in store special events coordinator, and warehouse/storage management

Project Management experience with new store openings

Managed 7 loss prevention teams of 52 employees over 10 years in the Greater Seattle, WA area

Managed physical security of corporate buildings, major department stores, 4-star hotels, restaurants, waterpark, and military base gate

Fostered partnerships with department managers across multiple divisions, as well as local law enforcement, fire department, and mall security

Life and Safety Skills (CPR/First Aid) and Emergency Response

Managed annual departmental expense budget

Comprehensive understanding of APIS and XBR, access control systems (Hirsch System), multiple fire alarm panels, installation and operation of CCTV, alarm monitoring, radio communication

Military experience comprised basic infantry and military police training, management and monitoring of security gate, performed off-base patrol sweeps to ensure perimeter and access road were free of improvised explosive devices (IEDs)

Computer literate with strong proficiency in Microsoft Office Suite

Education – 2007 Colorado Technical University, BS Criminal Justice, Graduated Magna Cum Laude

History of Employment

NORDSTROM, Washington, Loss Prevention Manger (2017-2021) Regional Internal Investigator (2017), Logistics Manager (2016-2017), Assistant Logistics Manager (2016), Loss Prevention Manager (2006-2015); Manager In Training (2005-2006); Agent (2003-2005); Service Ambassador (2002-2003)

WASHINGTON ARMY NATIONAL GUARD, Ballad, Iraq, Staff Sergeant 181 Support Battalion East Gate Security Team (2003–2005)

HICKAM AIR FORCE BASE, Hawaii, Vehicle Operator Dispatcher (2002)

AOAO HAWAIKI TOWER, Honolulu, Hawaii, Security Officer (2001-2002)

SECUREWEST INTERNATIONAL, Tumon, Guam, Safety and Security Manager (2000-2001); Service Manager (2000); Safety and Security Manager (1998-2000); Security Supervisor (1997-1998); Security Officer (1997)

THE ILIKAI HOTEL NIKKO, Honolulu, Hawaii, Security Officer (1993-1996)

HAWAII ARMY NATIONAL GUARD 193RD Aviation COMPANY C MEDIUM LIFT, Wheeler AFB, Hawaii, Sergeant- Logistics Supply Clerk MOS 92 Alpha (1989–1996)HONOLULU MERCHANT PATROL & GUARD CO., Aiea, Hawaii, Security Officer (1992-1993)Numerous Awards and Commendations

References Upon Request

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